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screen goes black problem - fix anytime soon?

Discussion in 'TiVo Premiere DVRs' started by pbug56, Apr 8, 2014.

  1. pbug56

    pbug56 New Member

    Jan 27, 2008
    We have now long had a problem where the screen goes black except for the top right corner box. We long a go reported it to TIVO support which said they knew about the problem that some users have. It happens at odd times and the only way to get out of it is to hit GUIDE.

    Is TIVO doing anything to fix the problem? As I recall it happens after program playback, maybe when you hit the TIVO button or exit the program to go back the now playing list.
  2. tatergator1

    tatergator1 Active Member

    Mar 27, 2008
    Columbus, Ohio
    It is supposed to be fixed in the Spring Software update which will eventually roll-out to everyone in probably a month or so. In the mean time, you can eliminate the problem by setting your Tivo to output at a single, fixed resolution.

    Go to: TiVo Central and select Messages & Settings > Settings > Video > Video Output Formats.

    Select only the highest resolution your TV will support, either 720p or 1080i. Make sure only one output resolution is selected. This will eliminate the problem.
  3. Bigg

    Bigg Cord Cutter

    Oct 30, 2003
    Setting a fixed resolution sucks, as you have to switch it back and forth all the time, or else lose quality on the output. But if it annoys you that much...

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