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save recorded programs ??

Discussion in 'TiVo Help Center' started by ericl007, Dec 17, 2012.

  1. ericl007

    ericl007 New Member

    19
    0
    Oct 16, 2010
    I have in the past restored a non booting drive. Apparently the drive was not completely bad, but good enough to re-rwite the operating system & boot. I am now in the same situation but wanting to save the data, any way to re-write the o/s & save the data?
     
  2. tivosupport_jacob

    tivosupport_jacob New Member

    18
    0
    Nov 19, 2012
    ericl007,

    You can use TiVo Desktop or TiVo Desktop Plus to transfer recordings off of the TiVo if it still boots up. If it does not boot up completely there is not currently a way of backing-up or saving data that is currently on the disk. See the link below for instructions on how to use TiVo Desktop.
    http://support.tivo.com/app/answers/detail/a_id/1271/kw/desktop

    Thanks!
    -Jake
     
  3. unitron

    unitron Active Member

    16,389
    2
    Apr 28, 2006
    semi-coastal NC
    Look on the back of the unit and find the model number that starts with TCD and post that here.

    Do you have an external drive attached.

    Is the drive inside the original one?

    I may know a trick you can try.
     

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