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S3 + Plasma = Useless Remote?

Discussion in 'TiVo Series3 HDTV DVRs' started by SLCMike, Sep 18, 2006.

  1. Sep 26, 2006 #81 of 224
    wookl

    wookl New Member

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    Sep 24, 2006
    PVRWire picked up the story as well and have a nice shot of the fix. keep up the media. TIVO WE ARE KNOCKING ON YOUR DOOR!
     
  2. Sep 26, 2006 #82 of 224
    lightrunner

    lightrunner New Member

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    Sep 24, 2006
    Thats GREAT! I am very pleased to hear that this is working for you guys as well. I saw the story at engadget. This is such good news. I am sure Tivo is listening and soon (hopefully) they will have a fix. I do hope its a firmware upgrade that can maybe narrow the band of the IR frequency. I would hate to take everything apart and send it back to them. After this fix I decided to cancel my returns but having second thoughts due to the fact maybe it is a manufacturing issue or fabrication methods of the IR sensor. Also good to see Engadget gave us the credit. You gotta love forums.
    Keep me posted guys as too how this is working out for you. GOOD LUCK.
     
  3. Sep 26, 2006 #83 of 224
  4. Sep 26, 2006 #84 of 224
    RichB

    RichB Member

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    Massachusetts
    Woud it be a good plan to first try the press and seal on the outside to see how many pieces you need?

    Also, did you tape them in place inside the unit?

    I will wait until I get the call from TiVo on my case before I try this, but it is good to know there is a work around. Nicely done.

    - Rich
     
  5. Sep 26, 2006 #85 of 224
    lightrunner

    lightrunner New Member

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    Sep 24, 2006

    Great idea to try the press n seal outside first. This way you dont have to play the guessing game and open up the box again to adjust.
    No I didn't use any tape. I didn't want there to be any sticky residue (that sometimes adhesive tape can leave) on the back of the Face Plate. The Glad Press 'n Seal is perfect since its slightly sticky and adheres to just about any surface without leaving any residue which is probably a good thing since this is made to store food.
    Keep me posted with your Tivo results. Best
     
  6. Sep 27, 2006 #86 of 224
    MichaelK

    MichaelK New Member

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    NJ
    I orgiinally was thinking this was a big deal and would require new IR recievers to be installed- what a mess.

    But since the glad press and seal works- I'm thinking they can just change the front bezel and add some IR filtering to the plastic.

    Still not user friendly since it requires digging into the box and undoing connections- but they can hopefully make a hardware revision some point in the future...
     
  7. Sep 27, 2006 #87 of 224
    l_emmerdeur

    l_emmerdeur New Member

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    Jun 13, 2005
    NYC
    Panasonic TH-50PX600U. I will post my results with the remote as soon as I get it this weekend.
     
  8. Sep 27, 2006 #88 of 224
    RichB

    RichB Member

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    Apr 2, 2003
    Massachusetts
    I tried Press N Seal Freezer on the outside just to see how many I needed. 4 Strips seems to work.

    So you may need less. It may also keep you TiVo fresh :p

    - Rich
     
  9. Sep 27, 2006 #89 of 224
    MichaelK

    MichaelK New Member

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    NJ
    i would *GUESS* the amount of press and seal layers depends on how much IR any one particular set is giving off.
     
  10. Sep 27, 2006 #90 of 224
    HiDefGator

    HiDefGator New Member

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    Oct 12, 2004
    Since Tivo is claiming they are the "Lexus" of DVR's, I expect them to not only fix the problem but pay all shipping costs for replacement units. What it costs them to do it is not my concern.
     
  11. Sep 27, 2006 #91 of 224
    MichaelK

    MichaelK New Member

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    NJ
    dont hold your breath.
     
  12. Sep 27, 2006 #92 of 224
    eisenb11

    eisenb11 New Member

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    Sep 6, 2006
    Redondo...
    Let's see them fix the problem first... then we'll worry about shipping costs ;)
     
  13. Sep 27, 2006 #93 of 224
    lightrunner

    lightrunner New Member

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    Sep 24, 2006
    I am wondering, that the reason for such limited releases in the stores and online at tivo.com is that tivo is using early adopters as somewhat of Final Release testers much like software vendors do post beta. I spoke to a sales manager at my local Best Buy and he stated that they have only been seeing two to three of these new S3's a week if that.
    One of my co-workers had the 's3 remote with plasma' issue and requested a replacement from tivo. He had two options A) They can cross ship a replacement but he would have to put a deposit of the full price of a new Tivo. B) Tivo would wait for his S3 to hit their RMA department before they send him a replacement. He opted for A) and forked up the deposit. It has been nearly two weeks and I hear him on the phone all the time checking the status of his replacements. Tivo of course got his already and they refunded his deposit but they have not shipped his replacement as of yet. The Reason - they don't even have replacements in yet to ship.
    I am seeing some posts online and some are arguing that the interference is not Tivo's fault its the manufacturer of the display. Well then why does my DVD player not have this problem? Why does my DVR not have this problem? Why does my receiver not have this problem? AND YES THEY ARE ALL IR NOT RF.
    If Tivo doesn't fix this problem the IR support calls will only get worse when the stores start carrying a good stock of them.
     
  14. Sep 27, 2006 #94 of 224
    andyf

    andyf Active Member

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    Feb 23, 2000
    Houston,...

    I'm wondering if they're not waiting for refurbs to become available before shipping out exchange units. These are brand new and it may take some time before they get refurbs in to send out. Tivo does do refurbs for exchanges, right? Not new units.
     
  15. Sep 27, 2006 #95 of 224
    ChuckyBox

    ChuckyBox New Member

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    Oct 3, 2005
    Where is TiVo making this claim?
     
  16. Sep 27, 2006 #96 of 224
    RichB

    RichB Member

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    Apr 2, 2003
    Massachusetts
    What is your point, that we should not expect their remotes to work or that this is not a top of the line product :rolleyes:

    - Rich
     
  17. Sep 27, 2006 #97 of 224
    Innerloop

    Innerloop New Member

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    Sep 10, 2000
    Marin...
    Every time they print the MSRP of $799.99 :)
     
  18. Sep 27, 2006 #98 of 224
    frankygamer

    frankygamer New Member

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    Mar 18, 2002
    My remote works fine with my plasma. So the problem is obviously a combination of different factors. This isn't something that can be fixed overnight so return your unit or deal with it until Tivo has a fix.
     
  19. Sep 27, 2006 #99 of 224
    ChuckyBox

    ChuckyBox New Member

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    Oct 3, 2005
    I don't think I made a point, I just asked a question.

    As for your remote problems, I'm sure you'll get them fixed, top-of-the-line product or not. It would be nice if you didn't have to ship your box back, though. Assuming it cant be fixed in software, maybe TiVo can work out a deal to have the techs at Best Buy and Circuit City do a warranty repair. That would be a lot less hassle for most people and you wouldn't have to start from scratch with your wish lists, season passes and thumb ratings.
     
  20. ChuckyBox

    ChuckyBox New Member

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    Oct 3, 2005
    So when Diego ships its $1000 Moxi standalone box next year, that's going to be, what?, a Mercedes or something? 25% more expensive, but not as good -- I guess that's about right.

    How much for the Rolls Royce of DVRs? Because that's what I want.
     

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