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Rovi Lineup Issues & Corrections

Discussion in 'TiVo Coffee House - TiVo Discussion' started by BigJimOutlaw, Aug 22, 2016.

  1. Aug 22, 2016 #1 of 1247
    BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    The transition to Rovi guide data has begun.

    You will get a system message on your Tivo with a 24 hour notice when you are about to be transitioned. It can't be sped up or delayed.

    Based on Tivo's suggestion that they are counting on us to help, I decided to start a thread where we can post any channel lineup errors we find in the new ROVI data. Issues should still be reported directly to Tivo, but this will allow us to help each other track problems, focus on correcting the problems, and hopefully Tivo will use us as a resource to help the process move along more quickly. If they don't, it's on them with no excuses. :)

    Please keep this thread singularly focused on reporting Rovi channel lineup issues and helping each other with those issues. Show/Movie problems, off-topic, and extraneous discussions should be left to other threads.

    To discuss Tivo software or the transition itself, visit this thread: http://www.tivocommunity.com/tivo-vb/showthread.php?t=542752

    To discuss the Series 1 Tivo retirement, visit this thread: http://www.tivocommunity.com/tivo-vb/showthread.php?t=542601

    Directly Report lineup issues to Tivo: https://www.tivo.com/lineup.html

    Please include your cable provider (if applicable) and local market in your posts (to the best you're willing to share), and clearly mark the error as a MISSING channel, MISLABELED channel, DELETED channel, MOVED channel, WRONG AFFILIATION, or whatever label you like for your problem as long as it's clear.

    If you would like, feel free to edit or delete your posts after issues get resolved, or if you find new ones to add.

    ===

    Examples:

    Channel Lineup: Comcast Narnia 12103

    MISSING Channel:
    - channel 820 should be Obscure Channel HD East

    MISLABELED Channels:
    - Channel 503 is FOX when it should be CBS
    - Channel 504 is CBS when it should be FOX
    - Channel 450 ABC Family should now be Freeform

    DELETED Channels:
    - Channel 776 Big Jim's Shop at Home Emporium was removed from the lineup

    MOVED Channels:
    - Channel 550 HGTV was moved to 650

    Wrong Affiliation:
    - Channel 74 has a DECADES icon when it should be Retro TV.
    - Channels 30-49 are local access, wrongly associated to some other market's local access.


    Again feel free to update or delete your posts when issues get resolved, or if you find new ones to add.
     
    Last edited: Aug 31, 2016
  2. Aug 22, 2016 #2 of 1247
    BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    Reserved for mods or whatever.
     
  3. Aug 22, 2016 #3 of 1247
    BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    Just finished comparing the Verizon Fios Philly lineups up to channel 1000. Luckily I caught only pretty minor issues.

    Verizon Fios Philadelphia (but probably all Fios markets)

    Mislabeled Channels:
    FIXED

    Not Channels:
    FIXED

    Missing Channels:
    FIXED

    There are some odd icons in use for some of the local public access channels, but they're never used so I didn't bother.
     
    Last edited: Aug 25, 2016
  4. Aug 23, 2016 #4 of 1247
    moyekj

    moyekj Well-Known Member

    11,298
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    Mission...
    For Cox zip code 92692 there's 114 channels that have different names in Rovi guide compared to Gracenote. While several of those are just different names for the correct channel, looks like many of them are the wrong time zone or wrong channel. However, pretty much all of them are obscure or channels I don't receive so don't care about, so it's not worth it to me to go through 1 by 1 in detail to generate a complete picture of what's wrong. Best I have for now is a list showing Gracenote name vs Rovi name:
    Code:
    # Gracenote_name  Rovi_name
    1 COXOCED      ETVOD
    1047 GALAHD    GALAHD-W
    105 OWNPA      OWN-W
    106 NICJRP     NICJR-E
    1062 HSTRYHP   HISTHD-E
    1068 WGNAP     WGNAMERHD
    1079 GSNHD     GSNHD-W
    109 ATNTW      LEASE
    1104 AHCHD     none
    112 GEMSN      LIQUIDATION
    113 POPP       POP-W
    1131 MTVLIVE   MTVLIVEHD
    1181 WFNUSHD   WFNHD-US
    1184 MLBHD     none
    1232 none      OUTHD
    1246 SHWBPHD   none
    1283 STZEHD    STARZED-W
    1288 STZIBHP   STRZIBH
    1300 IFCHD     IFCHD-W
    1301 SUNDHD    SUNHD-W
    1303 SZECLHD   ENCCLASSHDW
    1313 CXGBH     ESPNGLBBHD
    1318 BIGCAHD   BIG10HD
    1329 FYIPHD    FYI-STET
    1336 UPHD      none
    1338 NBATVHD   NBATVHD
    1361 ELREYPH   none
    1369 UNVSOHD   UNVSOHD-W
    1371 WEHD      WEHD-W
    1373 ESQHD     ESQUIREHD-W
    1386 none      TOONPHD
    1398 UNVSOHD   UNVSOHD-W
    1403 none      DXDHDP
    1501 CXINH     none
    1701-1707 NBCEXH1-7  EPLEXTRA1-7
    181 WFNUS      WFN-US
    184 MLBNET     none
    185 MLBNSZ     MBLNETSZ
    186 NFLNRZ     NFLNETRZ
    188 CSTVH      COXSPT
    1900 MCPLAYH   MCPLAYSD
    1942 MC42H     MC43H
    1998 COXI      none
    223 THMAXP     TMAX-E
    23 KVMDDT      KVMDDT
    24 KJLADT      none
    26 KBEHDT      KBEHDT5
    287 none       ENC-E
    3 none         CALSPA
    31 PAPAID      PAY/PAIDPR
    313 CXGLB      ESPNGLBB
    318 BIGCAL     BIG10
    325 VICEP      VICE-E
    329 FYIP       FYI
    334 TLCP       FUSION
    346 BBCAM-E    BBCAM-W
    354 NICJRP     NICJR-E
    355 none       NTOON-E
    356 TNCKP      TEENICK-E
    361 ELREYP     ELREY-E
    369 UNVSO      UNVSOP
    384 GALA       BABY
    386 none       TOONP
    394 none       GALAP
    395 DEPELP     DPE-LAT
    396 THITUS     TH7-LAT
    399 none       EWTNSP
    404 BOOMSP     BOOM-E
    408 none       THCSP
    410 FDLA       FOXDEP-US
    412 FOROUS     FOROTV
    413 PASN       none
    414 WAPA-A     none
    424 C1R        none
    427 ARTL       ARTAME
    428 TAPSHTV    none
    430 CHLONE     none
    435 SETH       SONY-H
    473 KBSWLD     KBSA
    474 WKTV2      TVK
    500 PPVP       PAYVUE
    501 CXIN1      VC1ALL
    502 CXIN2      VC2ALL
    503 CXIN3      VC3ALL
    504 CXINH      none
    506 C3DPPV     none
    588 COXOCDM    AOD
    590 CXORHC     DHCD
    591 CEBNG      SSADULK
    592 CCPLYBY    DPLBY
    593 CSBRAZ     BRAZZERS
    595 CCADM      none
    596 NVAPESP    PTM
    601-608 none   ESCE1-8
    68 WGNAPHD     WGNAMER
    685 NFLNRZ     NFLNETRZ
    70 none        NIC-W
    79 GSN         GSN-W
    799 CXINH      none
    84 FDLA        FOXDEP-US
    85 TWDEP       TWCDEP
    851-856 GOAC851-6    COMMT, CITYNB, GA, GA, GA, GA
    879 none       SDP+F
    87 PAC12       none
    888 NBCBSK     none
    889 NBCSOC     none
    94 none        KILM
    96 PAPAID      PAY/PAIDPR
    961 KKGOFM     none
    975 CRN2       LO972A
    980 IWTHR      iWTHR
    981 IGAME      iGAME
    982 IHELP      iRemote
    
     
  5. Aug 23, 2016 #5 of 1247
    mdavej

    mdavej Well-Known Member

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    FWIW, this is exactly what we saw with WMC.
     
  6. Aug 23, 2016 #6 of 1247
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    But TiVo has a vested interest in cleaning up the data and fixing issues, MS did not. So in all likelihood these will get resolved fairly quickly. Especially now that TiVo is part of the company that supplies the data and has direct access to it.
     
  7. Aug 23, 2016 #7 of 1247
    mdavej

    mdavej Well-Known Member

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    I hope you're right. But I still think they can't fix them. Rovi simply isn't the kind of company that is capable of providing a high quality product. The time and effort to create good guide data at the level of Gracenote is too great. That's how Rovi keeps undercutting them, by taking shortcuts. You get what you pay for.
     
  8. Aug 23, 2016 #8 of 1247
    Alan Gordon

    Alan Gordon Chancellor

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    Dawson, GA
    I would literally volunteer time to fix program data for Rovi. If they created an IMDB type site to create and edit content, I bet they'd find additional help as well.

    It's not like Gracenote is perfect...
     
  9. Aug 23, 2016 #9 of 1247
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Perhaps one of the reasons Rovi bought TiVo is so they can improve their data. TiVo knows which data is important and which isn't and probably has tools in place to help them improve their data. (they were already "massaging" the Gracenote data for their needs)
     
  10. Aug 23, 2016 #10 of 1247
    jth tv

    jth tv Well-Known Member

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    Old data sure. But most people are interested in New episodes and that info has to come from the networks and I don't see how they would give different info to different guides. Why would it be phrased differently ? I must be missing something, it just does not make any sense.

    Seems so haphazard.
     
  11. Aug 23, 2016 #11 of 1247
    morac

    morac Cat God

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    You should probably clarify that at this time, Rovi and TiVo are still two separate companies as the merger hasn't even been approved by the stockholders yet, let alone the FCC.

    Even if the merger goes through, it will be awhile before they truly become one company. I base that on several mergers or purchases I've been through at various companies. Transitioning takes time.

    That said they are probably heavily cooperating at this time. People better hope the merger goes through since if it doesn't TiVo will be stuck using Rovi data without the benefits of being the same company or even getting special treatment.
     
  12. Aug 23, 2016 #12 of 1247
    TonyD79

    TonyD79 Well-Known Member

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    Columbia, MD
    FCC? You mean FTC? They have already approved as has the DoJ.

    USA today says the deal will be done by the end of September. You know something they don't?

    And since there is little overlap between TiVo and rovi business, the transition that is important to daily operation is happening now.
     
  13. Aug 23, 2016 #13 of 1247
    BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    Lineup issues, guys. :p There are lots of other threads to discuss and debate everything else.
     
  14. Aug 24, 2016 #14 of 1247
    morac

    morac Cat God

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    Unless the USA Today author is a shareholder and received the merger proposal documentation, then I do know something they don't.

    The shareholders still haven't voted on the merger (they do so on September 7th) and it won't go through unless the majority of the shareholders for both companies approve (no vote equals a vote against). There is a fairly substantial penalty against either company if their respective shareholders don't approve the merger. As such I suspect both companies may have guaranteed they'll get a majority vote simply by the board owning majority holdings, but from what I've read TiVo's largest shareholder is actually an investment firm so who knows. In any case there are a few other provisions that could cause the merger agreement to terminate with a trivial penalty. It's likely the merger will go through, but it's not a done deal yet.

    On a side note, Rovi has been operating at a loss recently, while TiVo has been slightly profitable. The new company is expected to operate at a loss.

    Since this has nothing to do with lineup corrections or changes, this will be my last post about this subject in this thread.
     
  15. Aug 24, 2016 #15 of 1247
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I'm just trying to be optomistic. I know the WMC transition to Rovi data was kind of a disaster, but TiVo has much more incentive to make it work then MS did so I'm hoping tha mean the end result will be much better.
     
  16. Aug 24, 2016 #16 of 1247
    dave13077

    dave13077 Member

    281
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    Jan 11, 2009
    Well BigJimOutlaw you tried..... Asking to keep on topic here is like trying to heard cats.... but thanks for trying.

    My Tivo hasn't been updated yet but will report back with any issues.
     
  17. Aug 24, 2016 #17 of 1247
    cherry ghost

    cherry ghost Active Member

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    Chicago
    beIN Sports is showing incorrect data here in Chicago on Comcast.

    There are three channels, English(400), Spanish(594), and HD Spanish(334). The two Spanish channels are not only in Spanish, but at times have different programming than the English. All three channels are now showing the Spanish version.
     
  18. Aug 24, 2016 #18 of 1247
    moyekj

    moyekj Well-Known Member

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    Mission...
    FYI, looks like this is more than just about channel names. For example, I have a OnePass that still has AMCPHD as channel name for AMC HD channel, but in guide the channel name is AMCHD-W, but recordings are going through. So presumably TiVo has stationId to be the same value for both AMCHDP and AMCHD-W in order for things to work.

    I never got a lineup change message indicating AMCHDP changed to AMCHD-W, so now I'm presuming that the massive lineup change I got which was the basis of my post above with 114 channels changing probably means that all of those don't have the right/duplicate "stationId" entries in TiVo database. So if I had any OnePasses on any of those it probably wouldn't have recorded anything since switch to Rovi guide data.

    The AMCHDP above is just one example, looks like there are many other channels in my lineup that also changed names but are recording from OnePasses showing a different channel name, so presumably those were properly assigned duplicate channelId numbers already.
     
  19. Aug 24, 2016 #19 of 1247
    rainwater

    rainwater Active Member

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    Before OnePasses were created you could only set a season pass to one channel. When you changed lineups, there was a bug that caused the Season Pass list to never update to reflect the new channels even though recordings still worked fine. It is possible this is still that same bug. It was only a display issue though. I'm sure you could go in and edit your OnePass channel and it would reflect the change.
     
  20. Aug 24, 2016 #20 of 1247
    cherry ghost

    cherry ghost Active Member

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    Chicago

    I'll use Mr Robot as an example. In the OnePass Manager, the channel is still shown as "USA," but in OnePass Options it's been changed to "USAHD-E." The change in OnePass Options, as far as I can tell, only applies to shows that currently have recordings scheduled. If I delete and recreate the OnePass, it shows the new call letters in both the Manager and Options.
     

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