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Roamio RWD/FFD/30sec Local Channel Issues

Discussion in 'TiVo Roamio DVRs' started by Kev1419, Aug 31, 2013.

  1. Sep 18, 2013 #61 of 200
    martinso

    martinso New Member

    10
    0
    Sep 12, 2013
    Correct hankinsohl, this is not completely isolated to Fox channels. So far I have 11 of these broken recordings. 10 are Fox shows and 1 is from Lifetime (LIFEPHD).

    I was able to confirm a workaround suggested elsewhere: I downloaded a broken Bones recording to iPad and was able to watch in HD with working 30-sec skip, as well as jump back and forward. The recording played the entire show.
     
  2. Sep 18, 2013 #62 of 200
    TiVoMargret

    TiVoMargret VP Product Dev, TiVo

    354
    0
    Feb 2, 2008
    Silicon Valley
    Ok, another question:

    For the issue where sections of the show are being skipped when you fast-forward or rewind. Is this only happening in the first speed of fast-forward, or in all three speeds?

    Thanks,
    --Margret
     
  3. Sep 18, 2013 #63 of 200
    Goober96

    Goober96 New Member

    300
    0
    Jun 28, 2005
    Anderson, SC
    All 3 speeds for me. I can start 3x fast forwarding from the beginning and then it hits that "wall" at some point in the program and starts goofing up.
     
  4. Sep 18, 2013 #64 of 200
    uw69

    uw69 Member

    403
    0
    Jan 25, 2001
    Washington
    Same here
     
  5. Sep 18, 2013 #65 of 200
    fdisker2000

    fdisker2000 New Member

    83
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    Nov 26, 2006
    JBLM, WA
    For me, I can only play just some of the commercials that are part of the recording and fwd/rwd through them. It is as if the main program is of a codec that the TiVo can not play. If I pull the show to my PC, I can play it fully with not problems.
     
  6. Sep 18, 2013 #66 of 200
    martinso

    martinso New Member

    10
    0
    Sep 12, 2013
    All speeds. I have noticed, as others have, that it shows commercials I am fast forwarding thru, but when it hits content it repeats the same frame(s) in a loop and the index mark stays in one place. Pressing Play after this jumps the index marker ahead a lot.
     
  7. Sep 18, 2013 #67 of 200
    V Funk

    V Funk New Member

    34
    0
    Feb 13, 2002
    Seattle, WA
    Just to pile on with my Roamio Plus. Another Seattle Comcast person here. All of my primetime FOX shows last night have this issue. I have a paired cable card and non-working On Demand.

    Forced to watch commercials on the playback--after 10+ years of TiVo this is pretty rough!
     
  8. Sep 19, 2013 #68 of 200
    garryj

    garryj New Member

    13
    0
    Sep 14, 2006
    Bellevue, WA
    Roamio Plus, Seattle area (Bellevue) & Comcast, Sleepy Hollow recorded 9/16 @ 9:00PM Fox channel 113.

    Info banner shows the recording as 4 minutes, zero seconds, but the trickplay bar shows ~50 minutes of record time. Commercials play, but things go wonky as soon as show content starts.

    Cablecard is paired properly and OnDemand works just fine -- in fact that was how I was able to view the Sleepy Hollow pilot tonight...

    Edit:
    After playing with the recording a bit:
    I could get the show segment from 00:30:27 to 00:39:22 to play properly and was also able to 1x ff through it. However, when within this segment at normal or 1x speed, if any other trickplay button was pressed, the recording would either jump to the end of the recording, or loop back to the 00:30:27 mark.
     
  9. Sep 19, 2013 #69 of 200
    fdisker2000

    fdisker2000 New Member

    83
    0
    Nov 26, 2006
    JBLM, WA
    Just as an experiment tonight, I recorded "The X Factor"(Fox KCPQHD13 Seattle) on my Roamio and on my Premiere XL in another room. The Roamio's recording is messed up(can only play a few commercials, not the show, says 5min. Partial) and the Premiere's recording is perfectly fine. The Roamio can even play the Premiere's recording(MRV). The Premiere plays the Roamio's recording the same messed up way the Roamio does.
     
  10. Sep 19, 2013 #70 of 200
    jjfester

    jjfester New Member

    3
    0
    Sep 19, 2013
    I am having the same problem with Fox shows. I am also a Comcast customer from Tacoma, Washington area.

    I had the same problem with Bones. I can watch it all the way through, but if I try and fast forward or rewind it either gets stuck and wont do anything or will instantly go to a point in the middle of the recording. Pretty much what everyone else has been reporting only some others have explained it much better than me.

    I also had the problem with New Girl (also Fox) where it showed only a partial recording of 2 minutes or so even though it was showing that it was recording during the whole episode.

    I haven't watched my recordings of Sleepy Hollow or So You Think You Can Dance yet, but I do have them recorded and will check in the morning.

    My CableCard is paired and On Demand works fine. I haven't tried the actual PPV shows, but the On Demand that streams the premium channel movies and television shows have been working fine.
     
  11. Sep 19, 2013 #71 of 200
    uw69

    uw69 Member

    403
    0
    Jan 25, 2001
    Washington
    For those who's Sleepy Hollow recording was unwatchable, Fox is rebroadcasting it on Friday 8/20. Record in HD if your adventurous or SD to be on the safe side. With 6 tuners I'm going for both! :)
     
  12. Sep 19, 2013 #72 of 200
    BayouBoy32

    BayouBoy32 New Member

    24
    0
    Sep 19, 2013
    New Orleans...
    I am in the New Orleans area and use Cox Cable. Have the glitch so far only on Fox network shows, I.E., Bones, Sleep Hollow, New Girl, and worst of all Fox Sports that telecast Saints football. Local Fox shows and commercial work fine. Able to use non-HD Fox channels or my HD Tivo in the bedroom for any recordings. Have put attenutor on line as suggested by support but that has not helped. I can only put a 9db attenutor on the line or I loose other channels to no signal or pixilation.
    Feel this is a software problem and hope it is fixed soon.
    Dan
     
  13. Sep 19, 2013 #73 of 200
    L David Matheny

    L David Matheny Active Member

    1,589
    2
    Jan 29, 2011
    SE Ohio
    What you're seeing might be consistent with some timing data (Program Clock Reference?) being missing or stuck (not incrementing) in the main program sections of the transport stream but present during the commercials. TiVo seems to rely on proper timing information for some functions. I've seen this with OTA broadcasts from a local translator (re-transmitter) for one of our PBS stations when a piece of equipment which inserts new PSIP data goes wonky.
     
  14. Sep 19, 2013 #74 of 200
    fdisker2000

    fdisker2000 New Member

    83
    0
    Nov 26, 2006
    JBLM, WA
    That makes sense except:how come I don't have this problem with the same programming on my Premieres?
    I can also play the effected shows on my Roamio that were recorded on my Premieres.
    There just seems to be a hardware or software difference between the Premiere and Roamio that is causing this problem, it's strange because I thought the software was essentially the same, just updated for the new hardware.
     
  15. Sep 19, 2013 #75 of 200
    L David Matheny

    L David Matheny Active Member

    1,589
    2
    Jan 29, 2011
    SE Ohio
    That's a good question. The problems I saw involved OTA broadcasts on a Premiere and also (as I recall) on a TiVo HD. Do you mean that you don't see the problem when you stream those same programs recorded on a Premiere to the Roamio? Or have you determined that the same troublesome programs record and play back fine on the Premiere but fail when recorded and played back on the Roamio?
     
  16. Sep 19, 2013 #76 of 200
    fdisker2000

    fdisker2000 New Member

    83
    0
    Nov 26, 2006
    JBLM, WA
    Both, I can also pull the Roamio effected recordings using kmttg onto my PC and they play fine on my PC. So, I believe, the Roamio records it fine but has a problem when playing it back. That is why I believe it's an encoding problem. The shows have two different codecs involved; hence only part of the recording being able to be played back on the Roamio and the Roamio's handling of the encoding. Also, trick-play is effected because it is essentially recording. There is a hardware or software difference between the Premieres and the Roamios that is causing this problem.
    I could be totally off base on this. I am not very knowledgeable in the are of video encoding.
     
  17. Sep 19, 2013 #77 of 200
    Cleo256

    Cleo256 New Member

    10
    0
    Sep 5, 2013
    As others have said, it seems to happen at all speeds, fast-forward, rewind, or even play. It's like there's a big section of the show just missing. Notably, when I look at the recording in the menu, the TiVo reports that the recording time is less than expected. 2 minutes and 10 seconds for New Girl, for example. It labels it "partial", even though I did nothing to interrupt it.

    I'm not sure I noticed a positive correlation to commercials specifically. It's not as if I have a perfect recording of all commercials and zero show.

    In particular, the very first Masterchef episode that I saw this behavior with, the first 20 minutes were completely missing. Then I was able to watch one segment of the show about 20 minutes in. The next skipped section began during one commercial break and ended during another. The experience was that I finished one segment, FF-ed through the commercials, and came back to another segment, but realized that I had missed an entire segment of the show.

    I'll also add that I haven't seen this issue on any other channels. I've recorded several episodes of Project Runway on Lifetime HD and haven't had a problem. The Daily Show and Colbert from Comedy Central HD play flawlessly. Top Chef Masters on Bravo HD. The problem is only on Fox for me. I've started recording some miscellaneous shows just to see if I can figure out other networks that could have an issue.
     
  18. Sep 19, 2013 #78 of 200
    mrizzo80

    mrizzo80 Active Member

    1,288
    15
    Apr 16, 2012
    If anyone is a member over at AVSForum, you may want to PM this guy. He may be able to help.

    http://www.avsforum.com/u/34898/foxeng

    I would summarize the issue and give him specific markets this is occurring in. I think Fox has some sort of advanced splicing system that allows local affiliates to tweak the feed between when they get it off the satellite but before they send it out locally. Maybe all networks have that capability...but I think Fox's may be different and/or more advanced. Maybe these markets are rolling out new software or something?
     
  19. Sep 19, 2013 #79 of 200
    fdisker2000

    fdisker2000 New Member

    83
    0
    Nov 26, 2006
    JBLM, WA
    I believe all markets and affiliates have this capability. That's how local commercials, promos (commercials for local news,etc) get added to the national/regional feed. Even some cable channels (Discovery, History, etc.) have local commercials added.
    The thing is; my two Premieres don't have this problem, only my Roamio Pro.
     
  20. Sep 19, 2013 #80 of 200
    rainwater

    rainwater Active Member

    7,057
    1
    Sep 21, 2004
    The Premiere's have completely different tuners so it isn't surprising.
     

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