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Roamio Pro sometimes freezing when playing recording

Discussion in 'TiVo Roamio DVRs' started by ahwman, Apr 24, 2014.

  1. ahwman

    ahwman Member

    Jan 24, 2013
    I've noticed a few times now where I'm recording a baseball game and start playing the recording (while it's still recording) that for no reason the audio/video will freeze indefinitely almost as though I've hit the pause button. It never crashes or locks up, but just freezes the picture/audio. If I hit the replay button, it continues playing again as if nothing happened. I've ruled out hardware because this was happening with my other Roamio Pro which I recently got replaced because of a different issue.

    Has anyone else noticed this?
  2. rgr

    rgr Member

    Feb 21, 2003
    I've had this happen a couple of times. Seems to be no rhyme or reason.
  3. tivoknucklehead

    tivoknucklehead Member

    Dec 12, 2002
    Orlando Florida
    yes, happens to me way too much. I have to hit the 8 second back button to unfreeze it and then it is fine. just started happening a few weeks ago
  4. NJ Webel

    NJ Webel Member

    Dec 7, 2004
    Richmond, VA
    Noticed this for the first time this weekend, when playing back something pre-recorded.
  5. keenanSR

    keenanSR Member TCF Club

    Oct 12, 2004
    Santa Rosa CA
    I've had this happen as well, several times over the last week or so.
  6. moonscape

    moonscape Member

    Jul 3, 2004
    SF Bay Area
    Same here - just started in the last week or so.
  7. showpony

    showpony New Member

    Mar 5, 2005
    +1 for me too. I wonder if the 20.4.2 update will have a fix for this?? This glitch is enough to make me want to send the Roamio Pro back to TiVo!!
  8. Bighouse

    Bighouse 200 Club Member

    Sep 3, 2004
    Guerneville, CA
    This is happening to me all the time. I counted at least six stutters in playing back an episode of Supernatural tonight.

    Anyone hear any comment from Tivo about the cause?
  9. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    Huh, here I thought I was the only one getting this with Supernatural (and anything else on the CW). No ideas, as it tends to just go away, and come back, with no indications that make me feel sure of the cause, or if the cause only trips-up TiVos.
  10. Bighouse

    Bighouse 200 Club Member

    Sep 3, 2004
    Guerneville, CA
    Oh, you may have hit on something. Perhaps it's something caused by the signal strength from the CW channel? But, I have seen it on other high-def channels recordings.
  11. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    To me, it seems more like something getting screwed up with the timing of things, when the localized commercials are inserted into the streams. I'm often stuck watching postage-stamped HD, as the programming and commercials seem to have a hard time knowing when it's programming, and when it is commercials. The audio is also affected, and trickplay sometimes unusable, much like the FOX and affiliates fiasco, that had TiVo flying techs to extract streams from Roamios around the whole country...

    I can't find any indication it is signal strength or SNR related. It seems that the broadcast is coming to me pre-corrupted, and the Roamios aren't coping well.
  12. ej42137

    ej42137 Well-Known Member

    Feb 15, 2014
    Los Angeles
    This sounds like the problem I used to see where some channels, for example FX, would mix their broadcast signal. For example, the main show would be in 720p but some commercials would be inserted at 480i. When TiVo played it back the playback would hang for some indeterminate length of time. Somebody on TCF provided the work-around, which is to set your TiVo to only transmit 720p or 1080i to the TV; after I did that the problem went away. By that I mean that recordings that previously would hang at multiple points when played would now play through with no problem.

    The only reason I'm doubtful this is your problem is that this has been happening for forever, and you've just noticed the problem. But you might try changing your settings Video Output Format to only output 720p or 1080i (or even 1080p if that works for you) just in case that solves your problem.
  13. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    I've only had 1080p set all this time, anyway. On TiVos before the Roamio, I used a fixed 1080i.

    Yes, obviously the commercials are SD, while the programming is 720p HD. What happens is the allegedly HD program, will be "postage-stamped" sometimes until the next commercial break ends, or it takes 30 seconds, to 5 minutes, for the screen to be filled by the program. It makes trickplay useless, sometimes, and it's faster to just watch the whole thing, commercials and all, than try to keep using trickplay to fix trickplay issues, often only present if you use trickplay.

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