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Roamio owner initial feedback

Discussion in 'TiVo Roamio DVRs' started by HenryFarpolo, Aug 20, 2013.

  1. NYHeel

    NYHeel Active Member

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    Oct 7, 2003
    But did you get the Elites after Fios started requiring that you pair the Cable Cards to the device?

    I remember going from the TivoHD to the Premiere. All I had to do then was move the CC to the Premiere. No calling in necessary. But that was before the cards were paired to the device.

    Did you call the automated cable card number or the general customer support line?
     
  2. Grakthis

    Grakthis New Member

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    Oct 4, 2006
    Boy are you just a blatantly obvious cable company shill or what? I can't even begin to count the number of fallacious arguments you make in this post... are the rest of your posts like this?

    Let's just go down the list:
    - Ceton is still making cable card devices for PCs. So, there's at least one more out there.

    - Cable companies are government regulated because they run wires across public land and sign contracts with cities and states for licensing/franchising. They are a traditional natural monopoly in many cities and only even exist because government gives them a waiver on monopoly rules. They literally get FREE LAND usage and monopoly waivers. That is what we generally call "compensation."

    - The notion that $22 a month (what TWC charges for their DVR boxes) does not cover the cost of the boxes expected lifetime is hilarious. Assume the box lasts 3 years... that's an annuity of $22 a month. Assume 5% interest is the opportunity cost for TWC and you get an NPV of $733.61. Ebay lists common cable company DVR boxes used for $150 or less. Let's pretend TWC is paying $200 per box (whole-sale price). That leaves them $533.61 leftover to cover their install cost, maintenance and cable cards. OH NOES HOW WILL THEY EVER GET BY ON ONLY THAT?!?! Even if we assume the boxes sit idle for 1/3 of their lifetime (makes no sense, but ok) we can still see that they make MORE than their cost back on the unit in 3 years.

    - The cable companies emphasized repeatedly that the INTERFACE was important to them as well as VOD. So no, they didn't just care about VOD revenue streams. The branding was incredibly important to them, as they do not want customers to view the stream of media as distinct from the cable company.
     
  3. jmpage2

    jmpage2 New Member

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    Well seeing as he works for a company that does this stuff I'd imagine he is actually rather knowledgeable about what the "vibrations" are in the industry vs the pontificating that goes on here.
     
  4. dswallow

    dswallow Save the Moderatоr TCF Club

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    Long...
    I'm sure Comcast has spent at least that much per customer over just a few years because of their inept training on how to handle CableCARD pairing and authentication issues and the wasted time and truck rolls usually involved in resolving what should be doable via a customer-facing web page in about 15 seconds.
     
  5. jmpage2

    jmpage2 New Member

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    It would be good if it corresponded to a discrete IR code, so that it could be mapped to a button on Harmony all in one remotes.
     
  6. brianric

    brianric Active Member

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    Aug 29, 2002
    Pennsville, NJ
    Comcast has gotten a lot better in at least telephone support in pairing.
     
  7. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    Is there any way to figure that out? I use a Harmony and would like to have access to the back button for the apps.
     
  8. dswallow

    dswallow Save the Moderatоr TCF Club

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    Long...
    Oh definitely; I'd meant to put that in a more historic description but I guess in my re-editing how I said that I left it out. But still, it's not always all that smooth. And still CSR's who don't really know what they're doing go to that truck roll decision much too quickly. Within the last month I needed one receiver reauthorized. I got an idiot that insisted he'd done so and since it didn't work they'd have to do a truck roll. I just called back and got someone else the next day who knew what they were doing and had it fixed within about 4 minutes of the call having been picked up by a CSR. But I *knew* that would be the case. And of course I could've probably just called back immediately too, but it was late, and I was tired. :)

    But it's nowhere near as bad as it once was.
     
  9. dswallow

    dswallow Save the Moderatоr TCF Club

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    Long...
    Usually somewhere there's someone who has more hackable universal remote IR capabilities who simply tries different digital codes with the same device prefix, figuring out what is what, who then has usable IR to feed into other universal devices, whose configurations can be redistributed. And many universal device editors have some way of importing a few different file types to cross over to different remote devices. It used to be relatively straightforward with some IR editors like for Pronto remotes... you could find a way to edit codes manually, create an importable file, then import that code via the file into a device that you could drag/copy over to a button on your remote in the same editor software... :) Yeah, a pain. But if it was what you had to do, you just had to do it.
     
  10. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I use a Harmony and need the codes for multiple TiVo addresses to prevent conflict with the other TiVos in the room.
     
  11. aaronwt

    aaronwt UHD Addict

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    Northern...
    I swapped around cable cards after the pairing requirement. Before The last time i turned a cable card into FiOS, I swapped my cards around so my elites had the newest ones in them. So I had to repair them.
     
  12. Grayswandir1

    Grayswandir1 New Member

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    DC-NOVA-MD
    On Fios - moved a cable card from a TivoHD to a Roamio Pro.
    It lets you test the cable card channels not too far into the setup process. I was getting all the basic channels but none of the premiums. When I tuned to a premium channel it gave me the cable card info screen and told me to call Verizon.

    I first tried the automated system, it said it would take up to 30 minutes. Lost all channels a few minutes later, but they came back, but same problem no premiums.

    Called Verizon support. The tech tried a re-pair, but had an issue with the Data ID - his system kept telling him that the ID should be 10 digits but the Tivo was giving 11. He said that since the Tivo was new it might require a firmware update. I told him that on the paperwork I received when I first got the cablecard it said the Data ID format was 11 digits.

    He kept trying different things and eventually tried again from scratch, not cutting and pasting into his system but typing fresh, this time it worked fine.

    Once setup was done, which included a service update, I used kmttg (awesome program I just found out about on here) to copy my season passes from the old Tivo to the Roamio. Everything worked fine.

    So far everything is running smoothly. Will give it a day or so of indexing before I take a look at the speed improvements.
     
  13. HenryFarpolo

    HenryFarpolo New Member

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    Andover Ma
    If you are in TIVO central it also takes you back to the previous page.
     
  14. jmpage2

    jmpage2 New Member

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    As mentioned by Doug, if the company doesn't share this information it is usually discovered by someone with an IR test kit that can beam codes at the device and figure out what they are doing.

    The risk with the Roamio and its RF remote is that they might have never even created the IR equivalent code. That would be a sneaky way to insure if someone lost the original remote they had to get another one directly from TiVo.
     
  15. crxssi

    crxssi Veteran TiVo User

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    Not really a fair comparison because the SDUI is so much more stripped/simple. If you want the best indicator of how fast it is, compare apples to apples.
     
  16. crxssi

    crxssi Veteran TiVo User

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    I have experienced all kinds of TiVo issues and crap. ESPECIALLY with the stupid tuning adapter. But in all the years I have been using TiVos and cable cards, I have *NEVER* had to pull out a cable card.... ever.
     
  17. nooneuknow

    nooneuknow TiVo User Since 2007

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    Cox Cable...
    Like I told him earlier, I just disconnect the coax for a moment for the same effect. I didn't hear anything back, like if he actually had ever tried that, etc.

    This is one of those issues that affects only certain markets, where the cable signal must have something wonky about it (or it could be cablecard brand/firmware related).

    Many just yank the power cord out when their TiVo locks-up or they can't do a menu reboot, etc. I used to, until I accidentally found a momentary coax disconnection achieved the same thing, and I would only lose a brief moment of anything in the buffers, or that was recording, versus the whole power-cycle period, or the time it takes for a cablecard to completely boot the internals of itself.
     
  18. cyberbeach

    cyberbeach Mere member

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    Nov 29, 2002
    Lost Angles
    I have observed that you can save yourself a lot of repeated calls related to cable card pairing by setting up the Tivo, skipping the cable card step, getting the online setup done, then letting the box sit for 24 hours. Once it shows as authorized by Tivo, then go back and put in the cable card.

    Doing it this way, usually the only call I need to make is once or twice to get HBO working. :)
     
  19. innocentfreak

    innocentfreak Active Member

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    Aug 25, 2001
    Florida
    I didn't say to use it as a comparison, but to use it as an indicator. How do I compare the two if I don't have a Roamio in hand?

    If you don't have a Roamio or can't see one in person, you can't tell how fast it really is by someone's comments. If you have a Premiere you can easily compare the SDUI to the HDUI. Since the Roamio is as fast if not faster than the SDUI, this easily gives someone with the Premiere an idea of how fast Roamio is and whether the difference in speed is worth the upgrade.

    That was my point. I wasn't using it as a comparison, but something a user could recreate at home to simulate the speed difference.
     
  20. zordude

    zordude WDW Fan TCF Club

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    Sep 23, 2003
    Malden, MA
    The new TiVo sees my ssid which is broadcasting, but won't connect.

    Works great with my TiVo wireless adapter though.

    I even tried netting the info (ssid/wpa2/aes) manually, nd still no go.
     

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