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Roamio Deals?

Discussion in 'TiVo Roamio DVRs' started by Smirks, Aug 22, 2013.

  1. dhoward

    dhoward Member

    Mar 15, 2002
    My question is still is there any expiration on these codes? If I purchase now, from EBay, and use it in a month is it still good? Or is there a time limit on when it can be used after purchase?
  2. Diana Collins

    Diana Collins Well-Known Member TCF Club

    Aug 21, 2002
    New York...
    It would appear, based on the TiVo fine print, that there is no hard expiration date, but the program "maybe cancelled at any time" so I wouldn't sit on the codes too long.
  3. CoxInPHX

    CoxInPHX COX Communications

    Jan 14, 2011
    Phoenix, AZ
    The code I received and used, was valid for 90 days, from the date it was generated. YMMV

    You should always ask what the expiration date is.
  4. dhoward

    dhoward Member

    Mar 15, 2002
    Thank you.
  5. ohmark

    ohmark Member

    May 22, 2007
    Wonder why Tivo phone sales reps won't match Amazon prices? Interested in buying Roamio Plus and 3 Minis and preferred to get them direct from Tivo. Called Tivo and while they would offer the current Tivo offer ($50 off the Roamio Plus), they refused to match the current Amazon prices. Why is this in Tivo's interests? And why do Tivo's phone reps seem much less interested in making deals or matching prices (or having much less authority to do such) than they did a few years ago when I purchased a Premiere a few years ago? Does this depend on whom I talk to or maybe when I call?
  6. lpwcomp

    lpwcomp Well-Known Member

    May 6, 2002
    Exactly what is TiVo's incentive to price match 3rd party sellers?
  7. ohmark

    ohmark Member

    May 22, 2007
    More importantly to me, what incentive is there for me, a loyal Tivo customer for years, to purchase directly from Tivo when I can purchase from a reliable retailer like Amazon at 15-20% cheaper?

    But, as to your question, Tivo is the manufacturer. The direct incentive is that the profit margin is higher on units they directly sell to consumers than they wholesale to retailers. And, if they are being consistently undersold by major retailers, they clearly will lose retail sales.

    And second, the incentive is exactly the same as it is for the 90+% of mass retailers which do offer price matching. Third, it's one thing to refuse to price match some shady newly created site, or some tiny or specialized retailer. But Amazon, which doesn't even charge tax in many states?

    Finally, I'm still curious, why the apparent change in the willingness or ability of Tivo telephone reps to offer incentives to close the deal? Have I just talked to the wrong reps or have the policies just changed?

    Please understand, I'm not angry with Tivo over this, because they have the right to set whatever sales policies they want (even if they're, at least arguably, counterproductive) just as I can purchase the units wherever I choose.
  8. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    Feb 28, 2001
    I'd be shocked at any manufacturer like TiVo matching Amazon prices. It is very strongly in TiVos interest to not do it. No retailer would ever take delivery of TiVos to sell if they knew the manufacturer would undercut them. I'm sure Best Buy and others have contracts with TiVo that say TiVo will not undercut them.

    All of TiVo's big deals in the past have been on either refurbished models, or a discount off of service (or are also available through retail channels, like most of the $50 off deals).

    What manufacturers of items like TiVos have you ever seen compete on price with Amazon?
  9. ohmark

    ohmark Member

    May 22, 2007
  10. ohmark

    ohmark Member

    May 22, 2007
    That's why you match prices. The manufacturer doesn't offer or publish a lower price. But they sure can match a lower price offered by a retailer.
  11. ohmark

    ohmark Member

    May 22, 2007
    Duplicate; sorry.
  12. lessd

    lessd Well-Known Member

    Jan 23, 2005
    And you think the retail people will not find out, TiVo too small to try to price match and take any chances with the retail part of its business, also the biggest margin is from TiVo selling the service that you can only get from TiVo itself, a few $ loss for the hardware sale is more than made up from the service revenue.
  13. CrispyCritter

    CrispyCritter Purple Ribbon Wearer

    Feb 28, 2001
    Indeed you're right; I hadn't realized Sony was doing that. But the point remains that TiVo needs its retailers. TiVo doesn't want to be the ones selling merchandise; they do it as a service to their customers and not as a profit center. They aren't big enough to get economies of scale in selling and never will be (and don't want to be).
  14. nooneuknow

    nooneuknow TiVo User Since 2007

    Feb 5, 2011
    Cox Cable...
    I'm in agreement on that TiVo, like many who provide products, can't risk alienating their resellers by matching prices. Best they can do is the occasional "special promotional offer", which we can then try to get resellers to match.

    When Best Buy was supposed to have the exclusive rights to be the first to sell Premieres (for like a week or two), TiVo didn't honor that deal (or failed to properly instruct other resellers to hold-off). Best Buy was livid, and didn't keep it to themselves. There was quite a schism for some time following that. AFAIK, BB still hasn't forgotten.

    To make matters worse, when TiVo had a huge hardware price drop in-motion, at least one reseller didn't honor a "don't sell before" directive from TiVo, selling before TiVo had a chance to jack up the rates on service, and publish the new ToS/EULA.

    TiVo could have enforced the new pricing, but made one of their best customer relation decisions by honoring the "old" service pricing on TSNs in the records as being low-price hardware, with higher service price, even on lifetime.

    Not all product providers even sell directly. They choose to stay out of it, and leave all the logistics and headaches to the resellers. TiVo likely would prefer this model, but their product/service marriage makes that harder to do.
  15. trip1eX

    trip1eX Active Member

    Apr 2, 2005
    They won't. They don't want to lose their retail partners.

    And not sure Tivo even has lower costs when it comes to selling its own products than an Amazon or Walmart who have the benefits of economies of scale.
  16. waynomo

    waynomo My One Time TCF Club

    Nov 9, 2002
    I'm sure some prefer to buy from TiVo even at a higher price. You get your dvr already activated for service among other reasons.
  17. aaronwt

    aaronwt UHD Addict

    Jan 31, 2002
    It depends on what they offer you. I purchased my Roamio Basic through Tivo because that was the only way they said that they would transfer my $6.95 a month rate. This was back in November. So they sold me the Basic for $175, transferred the $6.95 rate from my Premiere. And then after it was transferred, gave me lifetime on the Premiere for $99. I was very pleased with that. Although I still need to sell my Lifetime Premiere sometime.
  18. Bytez

    Bytez Member

    Sep 11, 2004
    Just buy the coupon code from ebay and use on tivo.com instead. That's the cheapest way to go.
  19. ohmark

    ohmark Member

    May 22, 2007
    For reasons posted upthread (including the stated non-transferability of the offer on which the coupons are based), I'm reluctant to use the coupons for lifetime just in case Tivo at some point audits the lifetime subscriptions purchased via the coupons, and then revokes. The potential loss of lifetime, to me--at least for now--outweighs the savings. And some of that savings can be made up via Amazon in that Amazon is substantially cheaper than Tivo for the Roamio + and the Mini. Also, on at least one occasion (maybe more?) Tivo telephone support offered the Mini box for half off with purchase of lifetime. Maybe they will again?
  20. tarheelblue32

    tarheelblue32 Active Member

    Jan 12, 2014
    Raleigh, NC
    Even if TiVo did an audit and revoked the lifetime service as you suggest, they would have to refund you the money you paid for it.

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