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Roamio busted? Massive artifacting

Discussion in 'TiVo Roamio DVRs' started by Punker1234, Feb 24, 2014.

  1. eboydog

    eboydog Just TiVo'ing.....

    904
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    Mar 23, 2006
    Are you running a upgraded drive? I'm seeing the same as described with my Roamio from time to time and I'm concerned since I put a 3tb drive in mine and never had a problem when I had a Premiere on the same cable line and it had no issues with picture quality. If mine gets worse I may put the orginal drive back in and if it improves, I'm not a stickler for the occasional pixualation unless it gets worse.
     
  2. d_vail

    d_vail New Member

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    Feb 14, 2014
    Nope, running stock roamio pro. Have put an 8 way splitter with -11db loss on each port. Signal was still 100% and snr around 42-45. Added a 6db attenuator. Signal is now between 92 and 96 and snr is about 36-38. Between the main splitter coming into the house and a few other connectors, I'm at about 21db of attenuation. Last time the tech came out his meter showed +17db into the house at Poe. That puts me at around -4db to be where tivo wants us to be signal strength wise. Snr is still a tad bit high, but oh well... that's supposed to be a good thing, unless you talk to tivo.

    I'm hoping it was just the tuners being over-driven. So far after lowering the signal it hasn't happened, but that doesn't mean anything yet since it happens so rarely. Now I have RS corrected on some channels, but so far no uncorrected, so that's good I guess.
     
  3. simon7

    simon7 New Member

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    Mar 26, 2008
    I've been having these problems for three months with the Roamio as well as v53 errors. Been through multiple Roamios, numerous cable cards, attenuation, tech visits, etc.

    I've been a Tivo user for a decade and have had lots of boxes: S2, HD, Premiere, etc. No problem getting or maintaining a signal until I plugged in the Roamio. I think Tivo botched this hardware. I recommend returning within 30 days. Maybe if they issue a fix and an apology, then it will be time to buy.
     
  4. eboydog

    eboydog Just TiVo'ing.....

    904
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    Mar 23, 2006
    Hmm, I just considered the pixualation I was seeing on my Roamio was due to the hard drive but seeing others with stock drive having it, it make me wonder too. I had no problem with my Premiere or HD on the same cable run.

    I noticed in the Mediacom cable support forum, subscribers using the Mediacom branded TiVo's are being told that a soon to be released update is scheduled to correct their pixualation problems however these are on Premiere based units not Roamio so not sure if or why there might be a common bug issue fixed in the retail tivo premiere but brought back into Roamio? Wouldn't be the first time a company forgot to fix a bug in their newest product that was fixed in a older models but that's just speculation on my part.

    From what I have seen, the Mediacom TiVo Premiere software is based on a older standard Premiere software.

    I will call Tivo next week and see what I can find out as I have another problem with my premier that I'm trying to get taken care of so I might as well complicate matters and combine the two. My fear is they will want to send me a replacement/refurbished Roamio and I will lose my recordings.
     
  5. Punker1234

    Punker1234 New Member

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    Aug 28, 2009
    Just a quick update from OP:

    I haven't had a single issue with it yet. Not really sure whats going on, but it could simply be a software glitch if we're multiple individuals are experiencing it. My HDD is completely stock, haven't touched by Tivo at all.

    Lets keep this thread going to offer others with updates and progress.
     
  6. oosik77

    oosik77 TiVo Maniac

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    Nov 22, 1999
    Phoenix,...
    I had a similar problem and swapping out my cable card fixed it completely.
     
  7. Punker1234

    Punker1234 New Member

    73
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    Aug 28, 2009
    I'll try that, still haven't gone to get a new one. I'm still experiencing the issue very rarely.
     

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