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Discussion in 'TiVo Roamio DVRs' started by aaronwt, Oct 9, 2013.
Will that fix address the Mini DTA with the Premier's also?
Later this month. It requires a Premiere software update.
I am referring to her second paragraph which talks about an update in two week, ie end of month. She left out a dta comment.
TivoMargret's post is Roamio specific.
In other posts, she has indicated the Fall update for the Premiere is likely a month out and the priority page might be up in a week or so. There have been references to DTA for the Premiere/Mini setup, but no specific promises it's coming with the Fall update.
Anything on an update to the Tivo app which has the the percentage full indicator on the app significantly higher than the box itself. Right now, the box at home shows 81% on my Roamio Plus upgraded with a 3TB drive but the app shows 100%. Kind of annoying as I do most of my UI management in the app.
I'd like a fix for the Netflix reboot issue. I'm afraid to watch Netflix on my Roamio because I don't want my recordings to be interrupted so I've been watching it using the horrible Premiere app. It has flaws too and is extremely annoying, but it doesn't reboot and interfere with recordings.
Have they said what causes the reboot? I've never had Netflix cause a reboot on my Roamio.
If the reboot is caused from a network drop, I did not have any issues last night watching Netflix with my Roamio connected to a green switch.
Margret: How about the "black screen" issue reported by many people here, including myself? Any fix for that?
If you haven't I would email her directly, Margret @TiVo.com.
I would include your TSN, Software number, and a description of the issue. I would also include your make, model and year of your TV along with connections you have tried.
I've emailed her as well and provided all info. I hope she and the team fix the black screen issue quickly its very annoying. Seems like plenty of people are having it occur on their roamio as well.
And yet, if you call Tivo customer support, they always tell you that it is the first time they hear this.
No, they haven't. I gave TiVoMargret my TSN but I haven't heard back. I don't have a green switch and I don't believe it was a network drop but I can't prove that. I saw no other signs of having any network issues at the time.
Thanks for posting about the Seattle Fox issue! I've been working with support on this and thus far it's been blamed on the cablecard setup from the provider, the cablecard it self, and most recently my strong signal strength. I have not other issues besides my Fox not recording full channels and the wierd forward/rewind. Sounds like I just need to make sure my TiVo updated and I'll be fixed. It's a shame I've wasted so much time trying things with support. I was just about to install attenuators to get the signal down. I think I'll skip that for now.
I have to say since this update my wifi (5ghz N) has been solid. I would often get problems when streaming to my premiere or ipad. after 10 mins it would stop and i'd have to re-start it. (premiere would say the device is no longer available).
I also had Netflix issues where the picture would degrade because the transmission got slow.
I don't have a green switch, but whatever was done fixed more than just that.
I wanted to test for a few days and have had no problems streaming and Netflix stayed at HD for 4 straight hours of viewing.
This is the #1 reason I hate calling any support line, not just TiVo's. I always do Internet research before giving up and calling, and without fail, I'll call in and they'll say, "Oh, that's the first time I've heard of that happening."
Good to know the software was updated on 10/9/13. However the tivo doesn't report a date that I can see. My tivo lists the software as 18.104.22.168-usa-6-846. Is that the latest? Is there an easy way to determine the date of the software update?
From above, 22.214.171.124 is the version that came out on 10/9/13.
Delete all netflix information on your box, restart box, and renter your netlfix info. I had the same issue on my premiere. When I did that....that fixed it. No more reboots.