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roamio and mini not on the same network?

Discussion in 'TiVo Roamio DVRs' started by szvers, Feb 1, 2014.

  1. szvers

    szvers New Member

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    May 20, 2005
    The mini has a long cable from the attic antenna, which is connecting to a 4 way splitter. One of those 4 legs, branches off into another 4 way splitter. Also that long line to the mini has a cable connector to bridge to cables together. Is it better to use a splitter on one of those or a cable connector?
     
  2. szvers

    szvers New Member

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    May 20, 2005
    Thanks, that makes me feel good at least. How long until I should worry, after 48hrs?
     
  3. BigJimOutlaw

    BigJimOutlaw Active Member

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    Mar 21, 2004
    If you're capable of playing shows while using the adapter, then I would think it's properly authorized already.
     
  4. szvers

    szvers New Member

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    May 20, 2005
    I need the second adapter at the roamio b/c it's a basic.
     
  5. BigJimOutlaw

    BigJimOutlaw Active Member

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    Mar 21, 2004
    Are the splitters marked at least 1000MHz? Sounds like you're using a coax barrel connector on the Mini line... Make sure that's at least 1000 MHz also (if possible).
     
  6. BigJimOutlaw

    BigJimOutlaw Active Member

    2,781
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    Mar 21, 2004
    Right, I just meant remove it from the Mini. :) Was the Roamio connected by ethernet while you tested the Mini?
     
  7. lgnad

    lgnad Pantless Mofo

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    Feb 14, 2013
    Massachusetts
    So, your antenna is connected to seven devices?

    If you have open taps on the splitters, they should be swapped out with ones with the needed number of connections. Unneeded splits and open taps are definitely not helpful.

    Did you check the ratings on your splitters? Did i miss your answer? :(

    The long runs, splits and possible attenuation from out of spec splitters may account for the trouble connecting. As stated elsewhere, the adapter may simply be able to connect to a weaker signal.

    You don't have any amp in the lines, do you? Amps can be one way, not have the frequency range or simply be incompatible with moca networking

    -------
    Its also always possible that the minis built-in Moca functionality is defective.
     
  8. szvers

    szvers New Member

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    May 20, 2005
    I took the mini and a small tv and put it right next to the roamio. I split (1000mhz) the coax line coming from the wall two ways and plugged one end into the adapter and the other into the mni.

    Rebooted everything, still can connect to the internet and tivo service, see my shows, but when I go to play them it says cant connect to the roamio.

    Ugh.

    I haven't climbed into the attic to look at the mhz of the splitters up there yet.
     
  9. szvers

    szvers New Member

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    May 20, 2005
    Yes, I got it to work with the ethernet, watch shows from the roamio, but it lost connection after a few minutes.
     
  10. szvers

    szvers New Member

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    May 20, 2005
    I checked all splitters and they are all 1000mhz. I pared down to only 4 connections, from 7, the ones I use right now. I even moved the location of the roamio to the basement, which was where I had trouble with the mini seeing my roamio. Still could connect to the internet like before on the mini, could see my shows, but could not play them as the message said the boxes couldn't see each other, or weren't on the same network.
    Next, I put the mini and the roamio right next to each other and got the same error message.
    I've rebooted everything at least a dozen times.
    I took the mini into one of my 4 working coax locations and decided to connect it via ethernet. It worked for about 30 minutes. I was able to watch live tv and playback my shows. Then it too lost the ethernet connection.

    I've also waited at least 24 hrs as some have said it takes the authorization at least a day.

    Using moca at the mini I can always connect to the internet, in all locations.

    If I can't connect a mini, I probably will return my roamio with lifetime b/c I need at least two dvrs, but I don't want to pay another full service fee for another roamio.

    I have some questions:

    1 Is my mini faulty? Should I exchange it thru amazon?

    2 Another poster said with OTA I don't need a POE filter. Could that still be the reason?

    3 Anything else I could try?

    Thank you for all the help. I am taking on a ton of flack from the family, after I suggested we watch drop directv. Hanging by a thread here, if you know what I mean. :)



    Some
     
  11. lgnad

    lgnad Pantless Mofo

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    Feb 14, 2013
    Massachusetts
    POE filter is only needed to block signals going in/out of you house to the cable tv network, so that is not it.

    Have you signed into your account on tivo.com to make sure both boxes are on one account, and appear active?

    There are sharing options for allowing programs to be shared from each box, make sure they are set to allow.

    Have you rebooted all of your networking equipment... Router, switches, modem, etc? It's weird that you drop off after half an hour when using Ethernet. When you say it 'loses' it, what exacltly do you mean?

    What is showing under settings/networking when on Ethernet before and after it fails?
    When you are connected via Moca, what does it show for speed, errors,etc for the Moca network? Check both the mini and the Roamio, pls for both Ethernet and Moca scenarios.

    Don't give up, my setup was odd the 1st couple hours, but it's been solid since.
     
  12. szvers

    szvers New Member

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    May 20, 2005
    -Signed into acct and made sure boxes are active and sharing is checked.
    -Rebooted countless times, all hardware.
    -Drop off for Ethernet listed lost connection with roamio, but could connect to internet.
    -no moca link history ever on the mini





    Sent from my iPad using Tapatalk
     
  13. szvers

    szvers New Member

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    May 20, 2005
    Is my setup correct?

    Antenna coax to Moca adapter 1 Ethernet to router
    Coax into Moca adapter 2 , coax out to roamio, Ethernet to roamio(do I need both Ethernet and coax into roamio?)

    Coax to mini


    Sent from my iPad using Tapatalk
     
  14. lgnad

    lgnad Pantless Mofo

    691
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    Feb 14, 2013
    Massachusetts

    That layout looks correct. The Roamio needs coax (for the video) and networking (for data connection to other boxes and to "call home" to tivo.
    The plus and pro have a moca bridge, but as you noted somewhere along the line, the base Roamio doesnt.

    I have read back through your thread to see if anything else jumped out, but you have done awesome troubleshooting, eliminating almost every possibility I can think of.

    The only thing I can think of you to try would be re-do guided setup on the mini. Maybe something was set wrong during the process. I admit I think this is pretty low % chance of success.

    The 2nd thing is that maybe something is coded wrong in your account with tivo that is making them think they are on separate accounts or something, but since you can see them on the web site, I think that's a extremely low %.

    The one thing that really stands out is that you cannot see any info on the Moca connection on the Mini under settings/network/network status, when you have it configured like you have listed above. I think that is telling, that it might be a dud mini. :(
     
  15. HarperVision

    HarperVision TiVo's Italian Cuz!

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    May 14, 2007
    Paradise...
    I've heard people having issues with setting up wireless on the Roamio and then switching to wired Ethernet after. Did you happen to do that when you first setup the system? That "could be" the cause of it listing separate networks (wired and wireless). Just a shot in the dark......
     
  16. szvers

    szvers New Member

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    May 20, 2005
    When I go into the mini status, I see a ton of stats for moca connection, packets received, etc. The numbers change as I watch. The only blank is moca link history.
     
  17. szvers

    szvers New Member

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    May 20, 2005
    No, I never set it up with wireless. Thanks for the advice, I'm grasping at straws.
     
  18. szvers

    szvers New Member

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    May 20, 2005
    If I return the mini to amazon, and go to best buy and get another one to see if it is in fact the mini, does tivo give me my money back for the service plan?

    I'm within my 30 days.

    Just wondering how that works.
     
  19. tatergator1

    tatergator1 Active Member

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    Mar 27, 2008
    Columbus, Ohio
    MoCA Link History has only ever shown error-type messages for me. A few weeks ago, I had some entries about problems with the network which coincided with some re-arranging I was doing with my MoCA adapter upstairs at my router. I last rebooted my boxes about 11 days ago due to a Time Warner issue with my CableCard authorization, and that reset the MoCA Link History and it's still blank right now.

    Lack of messages doesn't mean somethings wrong, ironically for your situation, it suggests the Moca network is good.
     
  20. tatergator1

    tatergator1 Active Member

    1,523
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    Mar 27, 2008
    Columbus, Ohio
    You should be able to transfer the service via a phone call with Tivo if you get a new Mini at Best Buy. I'm not 100% sure, so it might be worth a call to Tivo to confirm.
     

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