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Replace HD with Premiere on Annual Service

Discussion in 'TiVo Help Center' started by tlp95129, Jul 27, 2013.

  1. tlp95129

    tlp95129 Member

    47
    0
    May 16, 2008
    California
    I have a TiVo HD that's currently grandfathered in on an annual plan. I just got a Premiere for a really good price. Is it possible to just substitute the Premiere for the HD and keep the annual plan. Would I just change the service number or would a call to TiVo customer support be needed.
     
  2. lessd

    lessd Active Member

    7,699
    5
    Jan 23, 2005
    CT
    AFAIK you must call on the Premiere, you can do it for all Series 3 models (and older) by just using the TiVo Web sight.
     
  3. steve614

    steve614 what ru lookin at?

    10,722
    0
    May 1, 2006
    Dallas, TX
    Also, be prepared to pay full price for the Premiere. In the past, that was one of the requirements to transfer a service plan from the Series 3 to the Series 4 platform.
     

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