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Remote won't stay in RF mode

Discussion in 'TiVo Roamio DVRs' started by pwas, Sep 4, 2013.

  1. dougdingle

    dougdingle HD Tech

    704
    10
    Jul 4, 2007
    West Coast
    In order to solve a problem, first you have to admit it exists. TiVo has never admitted there was any issue with the Roamio remote setup.

    If you check the support pages, the implication is that the end user is an idiot and it's their fault. The advice is always the same - reset your remote, try again.

    It's kind of like the complaints about the Roamio reverting to PCM audio out overnight when Dolby Digital was selected. They repeatedly (and quite vehemently) denied the problem existed, both in email and phone support with me. Then they fixed it, months and months later, sending me an email after it was done and admitting the problem.
     
  2. aaronwt

    aaronwt UHD Addict

    19,679
    115
    Jan 31, 2002
    Northern...
    But if it was a software or hardware problem, wouldn't it affect most people? I've owned seven Bolts now(five 2015 and two 2017) and four Roamios, and none of them have ever had any issues with RF remotes. I could get a signal to the Bolt or Roamios from the other end of my Condo without any issues.

    And I also have over six dozen wireless devices, between Zwave, Smarthings, WiFi etc, sending RF around my condo.
     

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