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rebooting at 55 past the hour series 2 directivo [Resolved]

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by satpro, Nov 9, 2012.

  1. Gigabit

    Gigabit Lurker

    33
    0
    Jul 22, 2001
    Florida
    I came back to this forum after a looooonnng time away to brush up on how to replace HDDs in these old Tivos due to random rebooting, and find this thread....

    Count me in as another victim. I think I have the original directivos, I'm not sure, they're over 12 years old.
     
  2. whatttup_G

    whatttup_G New Member

    2
    0
    Nov 20, 2012
    FYI mine is also an 'old' HDVR2 so I'm smelling conspiracy here... a 17th reboot behind the grassy knoll :rolleyes:
     
  3. ronsch

    ronsch Active Member

    2,002
    0
    Sep 7, 2001
    Tallahassee,...
    finally just unplugged mine until they think they have it resolved.
     
  4. Gigabit

    Gigabit Lurker

    33
    0
    Jul 22, 2001
    Florida
    That's one way to stop it from rebooting!
     
  5. satpro

    satpro Member

    77
    0
    Jan 9, 2004
    Is anyone still alive at directv TOC? check for a pulse please, How could last night happen, management is like a bad dilbert cartoon. its time to clean house, run your experiments through the 110 satellite. If they are indeed reading this you owe everybody a giant apology.


    I have also pulled satellite inputs and/or the power cord from half of my receivers now so I have something left to go back to once the dust settles.

    copying info to this page.

    http://twitter.com/DIRECTVService

    Any one have a real listing for a mr Mike D White in El Segundo?

    http://www.linkedin.com/pub/michael-white/10/291/244

    email the local and national media about this thread

    directv contact info from: http://www.lead411.com/Michael_White_1257079.html

    John Norin - Vice President Technology and Communications Architectures Development, phone - 310-964-5000,

    Jon Carmichael - Senior Manager IT Operations, phone - 310-964-5000



    newswatcher,

    his real email address might be mdwhite@directv.com



    from http://www.directvpresscenter.com/contact/

    Darris Gringeri
    Vice President, DIRECTV Public Relations
    (212) 205-0882
    dagringeri@directv.com



    Robert Mercer
    Sr. Director, DIRECTV Public Relations
    (310) 964-4683
    rgmercer@directv.com



    Jade Ekstedt
    Senior Manager, DIRECTV Public Relations
    (310) 964-3429
    jlekstedt@directv.com



    Cara Brugnoli
    Senior Manager, DIRECTV Public Relations
    (212) 205-0887
    cmbrugnoli@directv.com



    Meghan McLarty
    Associate, DIRECTV Public Relations
    310-964-5528
    mmclarty@directv.com

    also more people at

    http://investor.directv.com/officers.cfm

    corporate carpet these people by calling and leaving voicemail or emailing them.

    Contact media outlets and tell these people you are contacting your bank or credit card company to protest the charges for this month unless they issue automatic refunds to all directv tivo users for their programming charges since November 7.

    This has gone far beyond bad customer relations!
     
  6. notanonymus

    notanonymus New Member

    30
    0
    May 4, 2012
    Pacific NW
    Just watched a few hours, 3 different shows from my Now Playing list, of course with no antenna...I got no re-boots. This tells me that it is likely that the constant rebooting is from a signal being broadcast, not from the internal programming of the Linux OS that runs Tivo application.
     
  7. notanonymus

    notanonymus New Member

    30
    0
    May 4, 2012
    Pacific NW
  8. Recoush

    Recoush New Member

    5
    0
    Nov 19, 2012
    gave up and pulled power cant be any good to be rebooting this often on our hard drives will plug in after 6PM on 11/20/12 wifes was determined to watch tv with frequent rebooting so her r10 is still oN
     
  9. notanonymus

    notanonymus New Member

    30
    0
    May 4, 2012
    Pacific NW
    Just pull the antenna....you can still watch all the shows in your Now Showing list..... It won't do the constant rebooting with the antenna pulled.

    This sure is a heck of glitch for us loyal customers to pain our way through...
    Jen
     
  10. Iceblade

    Iceblade Hockey is my Life

    76
    0
    Sep 30, 2003
    Missouri...
    Ditto on the reboots. Two different units, on SD DirecTIVO and on HD DirecTIVO, both appear to be on 6.4a. The reboots are happening near back to back on both units. It's completely ridiculous. At first, I thought that it was just the SD units HDD going out, but when the HD unit started doing it as well, the engineer in me said, "No way in hell is this a coincidence". C'mon, Directv. Get your act together and get this fixed.

    Regards,
    Jeff
     
  11. jgattian

    jgattian New Member

    12
    0
    Dec 13, 2006
    I can not recieve the overnight service updates. My receiver's reboot before the update finishes. How will I ever get a fix if there is such a thing?
     
  12. ayouch

    ayouch New Member

    20
    0
    Nov 17, 2012
    We have had four simultaneous, back-to-back reboots this morning on all three receivers, most recently just now at 7:28 a.m. I've given up and am watching the news streaming on my laptop.
     
  13. sbourgeo

    sbourgeo Hepcat Daddio

    7,443
    0
    Nov 10, 2000
    New England
    Looks like many here had the same experience I had last night. :mad: TV was unwatchable with reboots every 30 minutes on my DSR6000 and HDVR2. :thumbsdown:
     
  14. ayouch

    ayouch New Member

    20
    0
    Nov 17, 2012
    I am now tweeting them @DIRECTVService every time I have a reboot with #DTVRollItBack.
     
  15. gilliane

    gilliane New Member

    29
    0
    Jun 3, 2002
    It's very frustrating because my only options are Directv and cable. I have an obstructed Dish view, and there's no FIOS available here. I've been very happy with Directv and have been resisting Cable's attempts to woo me (I have cable internet so they are relentless), but this has been going on so long and it's happening so often now that I am about ready to jump ship.

    I switched off the TV last night as it was happening every thirty minutes, and this morning it's still happening every thirty minutes. I'm trying to watch the news, so I can't even watch what I'm missing online later. It's very frustrating.


    ETA: and there it goes again, right on time.
     
  16. vigfoot

    vigfoot New Member

    283
    0
    Dec 1, 2003
    litchfield, CT
    Watching Letterman last night and it rebooted for the umpteenth time, shut it off and went to bed. Woke up to Welcome! powering up....shut it off, turned it on 5 mins ago and bingo- the :58 reboot.
     
  17. madddmaxxx

    madddmaxxx New Member

    14
    0
    Nov 19, 2012
    awoke to perpetual reboot mode. BBBbbboooooooo directv. Boo.

    Please don't make me leave. I love your service till here recently. And I love my DVR-40.
     
  18. ayouch

    ayouch New Member

    20
    0
    Nov 17, 2012
    Yup. 7:58 a.m. EST, all 3 receivers. 5th straight reboot since 5:58 a.m. EST this morning. Whatever they are doing is obviously messing with whatever code has caused this problem, but they are headed in the wrong direction!
     
  19. madddmaxxx

    madddmaxxx New Member

    14
    0
    Nov 19, 2012
    I would suggest hitting directv's Facebook page too. They know we're upset but maybe getting it out everywhere will sper them along some. Public image is everything.
     
  20. vigfoot

    vigfoot New Member

    283
    0
    Dec 1, 2003
    litchfield, CT
    i just emailed my local TV stations' "investigative teams".

    hopefully one of them will look into it.
     

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