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rebooting at 55 past the hour series 2 directivo [Resolved]

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by satpro, Nov 9, 2012.

  1. xJohnnyOx

    xJohnnyOx New Member

    7
    0
    Nov 20, 2012
    Oh, to those persons talking about older units like the R-10 being at the end of their life span, I am also using a Sony B2 from 1996 that is working like a champ (of course no DVR). It is not a life span issue, but a non-validated firmware upgrade that is causing this issue. It is DirecTV's responsibility to get this FIXED!!!!!!!!
     
  2. csadoian

    csadoian New Member

    16
    0
    Oct 17, 2007
    I'm throwing in the towel for the time being. This constant rebooting cannot be good for the hard drive so I'm shutting my 2 TIVOs down (pulling the plug), at least for the night. I have OTA as an alternative, and have been making use of the online options to watch some of my favorite show.
     
  3. Unga Bunga

    Unga Bunga New Member

    17
    0
    Nov 20, 2012
    More than likely it was one new change that reliably causes the reboots at predictable times. Let's hope so. Because it should mean they've identified the problem. We're all feeling the pain. I concur that them doing it later, say 3am EST, would have been wiser.
     
  4. mrfixit454

    mrfixit454 New Member

    110
    0
    Feb 9, 2004
    For those getting credit for this issue, you guys need to work it harder... $18 off for an entire year. I went straight to retention. The catch was changing my old plan to Choice extra , no commitment. Being loyal got me Showtime/Starz free for 3 months.

    I still have 2 stand alone Tivos (Toshiba/Humax....the DVD ones). One connected to a Directv box and the other an OTA converter box. Both units have lifetime. I will say these units are bulletproof. Never once a reboot and only a hardrive on one of them after 4 years. This might be an option for some folks (Stand alone Tivos) if they really need to stay with Directv, you just don't get the highdef.

    I love the dual tuners and OTA of the HR10-250. If this unit never existed, I would probably never had any Directv DVR. I hope they fix this soon.

    Also.. from the website....

    "The DIRECTV Customer Promise
    We're committed to bringing you the world's best television experience for the best possible price. With DIRECTV, you'll enjoy innovative programming, technology and services you won't find anywhere else. This is our promise to you."


    Fixit
     
  5. pakratz2

    pakratz2 pakratz2

    1
    0
    Oct 10, 2010
    SC
    My series 2 has been rebooting or "resetting" for a couple of weeks several times a day. Tonight, it did it four times from 10:00 to 11:00 PM.
     
  6. gansemer

    gansemer New Member

    18
    0
    Jan 26, 2003
    As irritated as I am about the reboots, my real issue Is customer dIsservice and giving new customers a better deal than a 12 year customer. I may come back after my 12 month Uverse subscription expires (if I get a new customer offer).

    Finding this support group Is the only thing making this bearable. Thanks everyone!
     
  7. khooke

    khooke New Member

    14
    0
    Jan 20, 2007
    CA, USA
    we've had a reboot every :28 and :58 since 7:28pm this evening. Seems this evening it's gone into a continuous pattern. Up until today we only had one in the morning and one in the evening for the past week or so.
    At this point unless you can watch enough of a show inbetween :28 and :58 and plan for the outages, everything is just about unwatchable.

    Will be calling Directv again in the morning. This is awful.
     
  8. Unga Bunga

    Unga Bunga New Member

    17
    0
    Nov 20, 2012
    I'm getting two back-to-back resets at every :28 and :58. Total of four resets per hour. Roughly five minutes per reset, so 20 minutes of airtime lost per hour.
     
  9. xJohnnyOx

    xJohnnyOx New Member

    7
    0
    Nov 20, 2012
    Great Idea, I am going to do the same.
     
  10. gibbsinc

    gibbsinc New Member

    8
    0
    Jun 22, 2009
    Indiana
    Son-of-a-*****!!!!!!! @#$%^&*()(*&^%$#@@#$%^& :thumbsdown::confused::(:thumbsdown:
     
  11. Unga Bunga

    Unga Bunga New Member

    17
    0
    Nov 20, 2012
    Warm resets will not kill a hard drive. Power cycling is what kills them. As far as I can tell, our TIVOs are not power cycling.
     
  12. chuckg

    chuckg New Member

    131
    0
    Aug 31, 2007
    Berkeley
    Powered up (I turn the power off when I go to bed) at 1:00 PM PST today.

    "Reset" times from radio controlled (WWVB) clock which agrees, to the second, with computer clock.
    1:57:39
    3:57:25
    6:29:53
    6:35:08
    7:05:02
    7:35:38
    8:05:58
    8:36:53
    9:06:41
    9:36:39
    9:58:14
    10:07:14

    Note that starting at 6:35 the resets are aprox every 30 minutes.

    Time to reset is mostly 4 minutes 41 seconds. 5 long, 4:35 shortest.

    Powering it down and going to bed.
     
  13. 69800

    69800 New Member

    55
    0
    Dec 21, 2002
    Nowhere Idaho
    Add me to the list ...rebooting to nite every 20 minutes. Simultaneous reboots every time on R-10 and HR10-250. Lets get a poll going so we have some numbers. I am thinking class action suit for new thr units and lifetime subscription
    mark in idaho
     
  14. moonchilddave

    moonchilddave New Member

    44
    0
    May 19, 2008
    Warm resets can cause data corruption though as I've been watching a green "Severe error has occured" screen on one of my units for about an hour now. Expecting the second one to reboot any moment now...
     
  15. gibbsinc

    gibbsinc New Member

    8
    0
    Jun 22, 2009
    Indiana
    wait for it.........................wait for it...............................
     
  16. gibbsinc

    gibbsinc New Member

    8
    0
    Jun 22, 2009
    Indiana
    and BAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
     
  17. khooke

    khooke New Member

    14
    0
    Jan 20, 2007
    CA, USA
    and there it goes again....
     
  18. gibbsinc

    gibbsinc New Member

    8
    0
    Jun 22, 2009
    Indiana
  19. imaref

    imaref New Member

    43
    0
    Nov 3, 2005
    It's like clockwork now. Maybe they're messing with us...
     
  20. gibbsinc

    gibbsinc New Member

    8
    0
    Jun 22, 2009
    Indiana
    I had to record American Chopper 3 times tonight and still did not get enough to watch the whole show! Am going to sleep now, lol.........
     

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