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rebooting at 55 past the hour series 2 directivo [Resolved]

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by satpro, Nov 9, 2012.

  1. khooke

    khooke New Member

    14
    0
    Jan 20, 2007
    CA, USA
    This is interesting, because earlier it was thought to be impacting everything but the new HD Directv Tivo boxes.
     
  2. vigfoot

    vigfoot New Member

    283
    0
    Dec 1, 2003
    litchfield, CT
    got the :58 reboot.

    i think i'm gonna boot Dtv.

    been a good 10 years...oh well.
     
  3. madddmaxxx

    madddmaxxx New Member

    14
    0
    Nov 19, 2012
    SOAB. we're like every 30 mins now......
     
  4. gansemer

    gansemer New Member

    18
    0
    Jan 26, 2003
    DTV wont give current customers theIr newest receiver (genie). This is reserved for new customers.
     
  5. gansemer

    gansemer New Member

    18
    0
    Jan 26, 2003
    I wonder if shorting DTV stock is a good move?
     
  6. Lucymort

    Lucymort New Member

    39
    0
    Nov 14, 2012
    And another reboot, seven minutes after the last one. Maybe my Tivo will just go into continuous reboot mode.
     
  7. Arcady

    Arcady Stargate Fan

    3,960
    0
    Oct 14, 2004
    Philadelphia...
    Yes, because 300 people out of 3 million who haven't updated to new hardware in 10 years will really affect the stock price. </sarcasm>
     
  8. pat4jay

    pat4jay New Member

    11
    0
    Nov 16, 2012
    10:48 AM
    12:17 PM
    4:58
    6:58
    9:58
    10:28
    10:58

    Worst day so far!
     
  9. HDUSER

    HDUSER New Member

    4
    0
    Nov 21, 2007
    Well, "Welcome... Powering Up..."

    11:05 EST....
     
  10. Lucymort

    Lucymort New Member

    39
    0
    Nov 14, 2012
  11. wbgolfer

    wbgolfer New Member

    34
    0
    Dec 12, 2007
    NJ
    two more total reboots both dvr's
    10:28 PM EST & 10:58 PM EST

    Tht's 3 reboots since 9:58 PM EST

    They are coming faster and faster !


    OF note -- 28 58 anyone see a pattern ???
     
  12. mitchgobears

    mitchgobears New Member

    7
    0
    Nov 19, 2012
    I was on line with technical help and they denied problems until I stated that this was a known problem. Then he "researched" it and came back stating that they are working on a solution and didn't know when it will be fixed. It doesn't sound like they really care if the technical people didn't seem to know about it. Maybe they just lied about not knowing.
     
  13. newswatcher

    newswatcher New Member

    391
    0
    Apr 9, 2004
    Modesto, CA
    mike.white@directv.com
     
  14. Lucymort

    Lucymort New Member

    39
    0
    Nov 14, 2012
    And BTW, Arcady - this is way, way more than 300 people who are experiencing this issue.
     
  15. wooh

    wooh New Member

    218
    0
    Feb 19, 2006
    Good. Maybe they'll start to give a flying rat if someone other than us is included. While on the phone with them, my tivo reset 3 times. For a total of 4 times in 40 minutes (so far).

    And of course, they said the only choices were to wait on engineering or upgrade. I asked why I would lock myself into a 2 year contract when there's no guarantee that a year from now they won't jack up their service like they are now without fixing it LIKE THEY ARE NOW.

    Screw this. They blamed me for not upgrading. They won't give a time frame. They act like they don't know what's going on. It's a fight to get them to credit your bill. If I want crappy customer service and to be locked into a contract, I'll go elsewhere, because I'm not rewarding DTV for screwing over their customers.
     
  16. Arcady

    Arcady Stargate Fan

    3,960
    0
    Oct 14, 2004
    Philadelphia...
    Maybe they are inserting things into the stream they think might be causing the reboots to see if they are. Good way to test, if they did it on a private system. Not so good if they doing it on a production system.
     
  17. satpro

    satpro Member

    77
    0
    Jan 9, 2004
    newswatcher,

    That is not his real email address just a vanity one for
    upper cs in boise.

    might be mdwhite@directv.com

    Try these emails: jdhunter@directv.com, ptdoyle@directv.com


    from http://www.directvpresscenter.com/contact/

    Darris Gringeri
    Vice President, DIRECTV Public Relations
    (212) 205-0882
    dagringeri@directv.com



    Robert Mercer
    Sr. Director, DIRECTV Public Relations
    (310) 964-4683
    rgmercer@directv.com



    Jade Ekstedt
    Senior Manager, DIRECTV Public Relations
    (310) 964-3429
    jlekstedt@directv.com



    Cara Brugnoli
    Senior Manager, DIRECTV Public Relations
    (212) 205-0887
    cmbrugnoli@directv.com



    Meghan McLarty
    Associate, DIRECTV Public Relations
    310-964-5528
    mmclarty@directv.com

    also more people at

    http://investor.directv.com/officers.cfm

    corporate carpet these people by calling and leaving voicemail or emailing them.

    Contact media outlets and tell these people you are contacting your bank or credit card company to protest the charges for this month unless they issue automatic refunds to all directv tivo users for their programming charges since November 7. This is outrageous!
     
  18. Arcady

    Arcady Stargate Fan

    3,960
    0
    Oct 14, 2004
    Philadelphia...
    I don't have numbers. I meant to say that it is a small percentage of users. Most people aren't running old hardware that should have failed years ago. How many people on a Series2 DirecTiVo have a functional original hard drive?
     
  19. wooh

    wooh New Member

    218
    0
    Feb 19, 2006
    I got the EXACT same thing. He says it's not a known issue, then I say it is, and it doesn't make me feel good about a resolution that he doesn't know about it, and he says he did know about it.
    Keep your lies straight if you're going to lie.
     
  20. methodicjon

    methodicjon New Member

    7
    0
    Nov 19, 2012
    For those who have them rooted / zippered / jailbroken (pick your term here), to patch tivoapp binary, or something similar, to NOT reboot on this error??
     

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