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rebooting at 55 past the hour series 2 directivo [Resolved]

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by satpro, Nov 9, 2012.

  1. Mitch85

    Mitch85 New Member

    5
    0
    Nov 18, 2012
    Got a reboot with both tuners on a non-existent channel. So I guess the only way to prevent a reboot is to completely disconnect from the satellite.

    I don't know exactly when it rebooted, but it would have been around 5:15 cst, the same as draiyne who was watching Fox.
     
  2. moonchilddave

    moonchilddave New Member

    44
    0
    May 19, 2008
    October 18, 2012 report from Leonardtown, MD (20650) EST

    Unless otherwise noted - both Phillips DSR's rebooted at the same time

    10:53AM: Reboot - watching a recorded program
    10:59AM: Reboot again almost immediately after coming back up to live TV
    11:59AM: Reboot - watching NFL Network
    4:51PM: Reboot just after Cowboys game on 708, other DVR on Fox 5 (local)
     
  3. SouthTivo

    SouthTivo New Member

    30
    0
    Jan 12, 2004
    The South
    It's not coming via the phone line. Both of mine are disconnected from the phone line -I no longer have a working POTS line- but both boxes still have the reboot issue at all hours.
     
  4. SouthTivo

    SouthTivo New Member

    30
    0
    Jan 12, 2004
    The South
    Reboots continue on the SDDVR40. Several times last night where it got stuck at "Welcome, powering up!" and again today at 1:52PM in the middle of the F1 race broadcast. grrr

    The reboots are annoying enough without most of them getting stuck on powerup. That's just extra insulting and it does not fix itself.

    The R10 is still suffering as well but it's connected to a rarely used TV so nobody notices too much.

    As noted in an earlier reply, neither of these receivers are connected to a phone line. No longer have POTS here. The R10 will connect via Magicjack if/when it absolutely has to; we connect it only at that time. The SDDVR40 refuses to do that at all. It does not have the same set of dial-in numbers and there's no way to change it. Shrug.
     
  5. tbrandom

    tbrandom New Member

    2
    0
    Nov 18, 2012
    Both of mine restarted at 2:55 cst today.
     
  6. newswatcher

    newswatcher New Member

    391
    0
    Apr 9, 2004
    Modesto, CA
    Just had a reboot at 4:24pm PST during Chargers/Broncos game. Had a reboot this AM as well. Now both DVRs are rebooting whereas only one would reboot before. The DTV twitter account is getting flooded with reboot complaints even though they said it was "fixed." Obviously not...
     
  7. SouthTivo

    SouthTivo New Member

    30
    0
    Jan 12, 2004
    The South
    Yes. While troubleshooting this issue, I had my SDDVR40 disconnected from the Sat for close to 24 hours. It did not reboot once during that time.

    After reconnecting the Sat feed, it rebooted less than an hour later.
     
  8. gsjenkins

    gsjenkins New Member

    37
    0
    Jun 11, 2005
    White Oak,...
    I believe 5 reboots today. I have lost count. I was TRYING to watch football. The last time was 5:20 pm central time on one unit and about 5:56 pm on another. The one at 5:20 rebooted twice in a row without ever getting to live TV. This was on CBS local channel 19. I guess I need to call and ask for some credit...
     
  9. satpro

    satpro Member

    82
    2
    Jan 9, 2004

    When / if there is another software update you can enter your working dial up number as a dialing prefix on the receiver that has the outdated set of phone numbers and it should work.
     
  10. ronsch

    ronsch Active Member

    2,002
    0
    Sep 7, 2001
    Tallahassee,...
    If your getting stuck at Welcome Powering Up instead of acquiring satellites you may actually have a bad hard drive.

    Now up to 16 hours without a reboot.
     
  11. csadoian

    csadoian New Member

    16
    0
    Oct 17, 2007
    Reboot, two Tivos, at 5:21pm PST. Had a good run all afternoon, didn't mess up the afternoon football games or the Nascar race.
     
  12. gilliane

    gilliane New Member

    29
    0
    Jun 3, 2002
    Had another reboot about ten minutes ago. I think that's the first one since this morning, but I can't be sure. I was watching but not recording. This morning I was watching something while I was recording it.
     
  13. gsjenkins

    gsjenkins New Member

    37
    0
    Jun 11, 2005
    White Oak,...
    Once again, the bedroom unit at 7:53 pm. I just unselected the 2000 series channels that I didn't even know existed. They are Chinese/Asian channels. Probably trying to translate the character based language to English. We'll see if knocking those channels out of the list make any difference...
     
  14. FastMHz

    FastMHz Mad Scientist

    14
    0
    Dec 27, 2006
    I just looked in mine and I don't even have channels in the 2000 range. I did find some other random crapola in the 9000 range that I deselected from "channels you receive".
     
  15. lmv

    lmv New Member

    18
    0
    Oct 4, 2007
    Colorado
    my reset log
    11/15/12 5:55p MT
    11/16/12 4:12a / 4:22 finished
    11/16/12 3:55 / killed power had to pull plug to reboot
    11/16 8:25p /8:35 finished
    11/17 around 4AM only know because channel was changed to DTV
    11/18 6:45p / 6:55 A&E / ABC
    11/18 7:55p /8:04 stuck at 85% 8:08 stuck at 10% force restart w/ reset button 8:15 stuck at 96% still waiting watching recorded TV back on ... lost 18 min of the Good Wife!
    11/19 6:35am on local 9 and MSNBC finished 6:45
    11/19 6:49am
    11/19 2pm
    11/19 4:20p
    11/19 6:13p
    11/19 7:58p
     
  16. lfclark

    lfclark New Member

    5
    0
    Nov 18, 2012
    direct is all over this problem. Right, another REBOOT at 7:21 PST
     
  17. gsjenkins

    gsjenkins New Member

    37
    0
    Jun 11, 2005
    White Oak,...
    Well, removing the 2000 series channels from those I receive did nothing. Reboot at 9:21 pm central while watching CBS 19 local.
     
  18. lfclark

    lfclark New Member

    5
    0
    Nov 18, 2012
    I wouldn't be so pissed if the technical dept. wasn't trying to hide the problem. Instead man up and say we are working on it.
    Chances are, this is upper management and lawyers pushing this agenda. We want to pay out as little as possible.
    Somebody said it earlier a PR nightmare.
     
  19. bgreen5

    bgreen5 Contrast Rebel TCF Club

    10,262
    0
    Feb 4, 2000
    That ("TiVo is Back!") was one of 3 messages sitting on my DTiVo a few days ago. I did not delete any of those messages.

    Today, I see only one message... and it was not there the other day:


    "Thu 10/18 Please activate your DVR service"

    "Your service is not currently active. To activate, please call DIRECTV Customer Support at 1-800-DIRECTV.

    (Message #81)"


    Despite the apparent date, 10/18 (note October... not November)... this message did not show up until today.

    Strange.
     
  20. mrfixit454

    mrfixit454 Member

    111
    0
    Feb 9, 2004
    7:50 pacific here, just right now.
     

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