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rebooting at 55 past the hour series 2 directivo [Resolved]

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by satpro, Nov 9, 2012.

  1. Nov 9, 2012 #1 of 964
    satpro

    satpro Member

    77
    0
    Jan 9, 2004
    My units have started rebooting everyday at the same time, One is rebooting at 12:55pm and another is rebooting at 7:55pm eastern, both are 6.4, has been happening 2 days in a row now another rebooted at 5:55pm, Anybody else start seeing this since 11/7/12 ?
     
  2. Nov 9, 2012 #2 of 964
    Marrelli

    Marrelli New Member

    48
    0
    Jan 12, 2007
    Mine has rebooted a few times in the last few days. First time tonight while I was watching around 9:55PM
     
  3. Nov 9, 2012 #3 of 964
    dbh123

    dbh123 New Member

    2
    0
    Nov 9, 2012
    I have a HR10-250 (unmodified) and HDVR2 (modified) and both started rebooting every few hours. I think it started yesterday. Mine seem to reboot at about 3 mins past the hour, but I'll keep a closer eye on the time.

    I called directv tech support. They suggested that the problem was receivers not being able to call in and 'not having everything they need'. The HR10-250 has a broken phone line so I'll give that a try

    Darren.
     
  4. Nov 9, 2012 #4 of 964
    Marrelli

    Marrelli New Member

    48
    0
    Jan 12, 2007
    First two days I don't know when i rebooted because I wasn't watching at the time. I know it rebooted because both tuners were on the same channel.

    Mine is connected to a phone line and works. It has in system info that there was a service connection Thursday marked as successful. And successful service download at 3AM today. I live in Cincinnati,
     
  5. Nov 10, 2012 #5 of 964
    satpro

    satpro Member

    77
    0
    Jan 9, 2004
    Mine are up to date on dial ins so that can't be it, I have read elsewhere they are removing advanced EPG stream by end of year and it could be they are testing and causing these to reboot, I contacted directv tech support and got nowhere with them. Mine crashes around 52 minutes and then by the time it comes back up it is 55 minutes.
    We shall see what happens on this weekend.
     
  6. Nov 10, 2012 #6 of 964
    sbourgeo

    sbourgeo Hepcat Daddio

    7,443
    0
    Nov 10, 2000
    New England
    My DSR6000 rebooted about an hour ago. No idea why...
     
  7. Nov 10, 2012 #7 of 964
    KCobraII

    KCobraII New Member

    13
    0
    Nov 9, 2012
    As others, I have noticed seemingly random resets with my series 2. Usually don't see the actual reset, but will notice both tuners on the same channel and also I have the long green bar changed to the short one and it will be reset back to long.

    One thing I have noticed the past week or so (although I didn't correlate it with the time until this message), is at 6:55am (just a little while ago) the red activity light came on for like two minutes. Nothing was recording. I checked. I have seen this other times, but just figured it was doing something with the showcases. Now I wonder.
     
  8. Nov 10, 2012 #8 of 964
    RLJinCT

    RLJinCT New Member

    23
    0
    Jun 28, 2004
    CT
    I am experiencing this as well with my HDVR2 which is dialing in. I'm in northeastern CT (Hartford market).

    Edit: just rebooted at 5:55 pm Eastern time...
     
  9. Nov 10, 2012 #9 of 964
    satpro

    satpro Member

    77
    0
    Jan 9, 2004
    One rebooted today at 2:25pm
     
  10. Nov 10, 2012 #10 of 964
    nmiller855

    nmiller855 New Member

    5,400
    0
    Sep 26, 2000
    East of...
    I have no idea what time my unit is rebooting but the reason I notice it is because the time keeps disappearing from the lower tight hand corner. I rely on that clock soit is very obvious.
     
  11. Nov 10, 2012 #11 of 964
    MBfromMI

    MBfromMI Member

    38
    0
    Apr 13, 2004
    SE Michigan
    Add me to the list, random reboots the last few days with my HR10-250
     
  12. Nov 10, 2012 #12 of 964
    satpro

    satpro Member

    77
    0
    Jan 9, 2004
    Other unit rebooted at 5:55pm third day in a row.
     
  13. Nov 10, 2012 #13 of 964
    Marrelli

    Marrelli New Member

    48
    0
    Jan 12, 2007
    Mine also rebooted at 5:50PM.
     
  14. Nov 10, 2012 #14 of 964
    chuckg

    chuckg New Member

    131
    0
    Aug 31, 2007
    Berkeley
    Started yesterday. Two series 2. Phone line always connected. Powered down every night for weeks at a time.

    Left on over night. Turned on ~10:45 PST. 12:39:55 PST (atomic clock) re-boot. 2:52:55 PST re-boot.

    God help us if we revisit 2007!
     
  15. Nov 10, 2012 #15 of 964
    litzdog911

    litzdog911 TechKnow Guide

    12,018
    0
    Oct 18, 2002
    Mill Creek,...
    This is usually caused by problems with the Guide Data. Let me check with my DirecTV contacts.
     
  16. Nov 11, 2012 #16 of 964
    dc123

    dc123 New Member

    17
    0
    May 1, 2012
    I am having the same problem too. Not sure of the time but at least twice a day. When it reboots it can't quite get all the guide data. I am also unable to get the receiver to connect on the phone.

    Hughes series 2 sd dvr80

    software version 6.4a012-2-151
     
  17. Nov 11, 2012 #17 of 964
    ronsch

    ronsch Active Member

    2,002
    0
    Sep 7, 2001
    Tallahassee,...
    I had been ignoring this thread since it said S2 but my DSR6000 has been rebooting a couple of times a day since Thursday Nov. 8. Each time the log has this:
    Code:
    Nov  8 13:56:21 (none) ApgReaderThread[126]: Tmk Fatal Error: Thread ApgReaderThread <126> died due to signal 11
    Nov  8 13:56:21 (none) ApgReaderThread[126]: NIP 0x1a5a450 link 0x1a5bb7c ctr 27585240
    Nov  8 13:56:21 (none) ApgReaderThread[126]: R00 0x01a5bb7c  R01 0x7ffff470  R02 0x00000100  R03 0x7f55d8a8  
    Nov  8 13:56:21 (none) ApgReaderThread[126]: R04 0x7ffff598  R05 0x01e89c3c  R06 0x00000004  R07 0x00000001  
    Nov  8 13:56:21 (none) ApgReaderThread[126]: R08 0x80808080  R09 0x00000000  R10 0x00000000  R11 0x0000000f  
    Nov  8 13:56:21 (none) ApgReaderThread[126]: R12 0x00000000  R13 0x01f1d870  R14 0x00000000  R15 0x00000000  
    Nov  8 13:56:21 (none) ApgReaderThread[126]: R16 0x018db24c  R17 0x00000000  R18 0xffffffff  R19 0x00000000  
    Nov  8 13:56:21 (none) ApgReaderThread[126]: R20 0x7ffffa58  R21 0x00000016  R22 0x01e89c18  R23 0x01f10000  
    Nov  8 13:56:21 (none) ApgReaderThread[126]: R24 0x01e80000  R25 0x00000001  R26 0x00000000  R27 0x00000000  
    Nov  8 13:56:21 (none) ApgReaderThread[126]: R28 0x00000000  R29 0x00000000  R30 0x7ffff598  R31 0x7f55d8a8  
    Nov  8 13:56:21 (none) ApgReaderThread[126]: Tmk Thread Backtrace: 1b3e0e4 7ffff388 1a5f2f8 1a5bb7c 1a4eaf0 1a4e0f0 1a4d264 1a50a14 1a505cc 1a2d794 1a2d67c 1c4c6ec 1c4dae8 1c4dba0 1c4c894 1a2d300 1a2cf68 1c3c380 1d1a81c 1a2e828 1d58f6c 1a2d3ac 1a2ea2c 1a2ebcc 1d69b18 1800134 
    Nov  8 13:56:21 (none) ApgReaderThread[126]: Tmk Fatal Error: Thread died due to signal 11
    Nov  8 13:56:21 (none) ApgReaderThread[126]: Invoking rule 834: rebooting system
    I had thought it might be a failing disk so I took my 500GB out and ran a SpinRite level 4 diagnostic, which took about 27 hours to complete and came up clean. In the meantime the spare drive I had put in to keep live tv operational also rebooted with the same error.

    The other symptom I have is a failure to complete acquisition of all satellites on the reboot before it times out. However, if you go to Live TV everything is there. Acting kind of like it did before I moved up to 3.5d in August although it wasn't rebooting randomly then, just not acquiring all satellites.

    Litz - Hoping your DTV contacts know something and can fix it.
     
  18. Nov 11, 2012 #18 of 964
    Booman70

    Booman70 New Member

    22
    0
    Oct 27, 2006
    I have two units doing it now thought I was having a problem with my sd-dvr40 in the family room but now my sons hdvr2 is also randomly rebooting doubt I have two drives going out at the same time
     
  19. Nov 11, 2012 #19 of 964
    satpro

    satpro Member

    77
    0
    Jan 9, 2004
    happened at 8;25 am and 5;25 pm today sunday,


    Nov 8 13:56:21 (none) ApgReaderThread[126]: Tmk Fatal Error: Thread ApgReaderThread <126> died due to signal 11



    APG = advance program guide ?????
     
  20. Nov 11, 2012 #20 of 964
    ronsch

    ronsch Active Member

    2,002
    0
    Sep 7, 2001
    Tallahassee,...
    Just had another one at 20:27 ET.
     

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