1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Read this if you want to use your Series2 DVR with a wireless adapter

Discussion in 'TiVo Coffee House - TiVo Discussion' started by TiVoStephen, Dec 27, 2003.

  1. Dec 30, 2003 #21 of 482
    futerfas

    futerfas New Member

    1,083
    0
    Jan 25, 2003
    allentown, pa
    nevermind, i reread tivoopsmgr's post and it does. So will these updates ever be forced onto tivo's, or remain on-demand.
     
  2. Dec 30, 2003 #22 of 482
    bedelman

    bedelman Call me Bob

    3,564
    0
    Feb 26, 2001
    Crystal...
    What's with the units that have TSN's that begin with 1F0, 2F0, 2F4, and 2F5 (as noted on the web form)? I don't recognize those prefixes and they don't match the prefixes listed on the rebate forms which lists the valid Series 2 prefixes as 110, 130, 140, 230, 240, 264, and 275.
     
  3. Dec 30, 2003 #23 of 482
    futerfas

    futerfas New Member

    1,083
    0
    Jan 25, 2003
    allentown, pa
    Mabye there the DVD combo units
     
  4. Dec 31, 2003 #24 of 482
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

    2,481
    0
    Jun 27, 2000
    Alviso, CA, USA
    "F" units are special units! :)

    Dmtalon, yes, anyone who currently has 4.0.1a will be getting 4.0.1b on their next connection. You're correct that since you're now using broadband, it should be a very quick download.

    Futerfas, you're right that the 4.0.1a supported adapters are also supported with 4.0.1b -- 4.0.1b just adds support for the Linksys WUSB11 v3.0. But now that 4.0.1b is no longer beta software, we'd rather ease confusion by only having one on-demand release (and we'd rather have customer support not have to deal with too many different software versions), so 4.0.1a is being replaced with 4.0.1b.

    I'll post next week as to the status of whether or not we will release 4.0.1b to all Series2 customers.

    Thanks,
    Stephen
     
  5. Dec 31, 2003 #25 of 482
    bedelman

    bedelman Call me Bob

    3,564
    0
    Feb 26, 2001
    Crystal...
    Nope -- those are the 264 and 275 units.

    The update is that these are "special" units. Hmmm....
     
  6. Dec 31, 2003 #26 of 482
    futerfas

    futerfas New Member

    1,083
    0
    Jan 25, 2003
    allentown, pa
    According to this website from tivo.com, those model numbers dont even exist! Hmmm...
     
  7. Dec 31, 2003 #27 of 482
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

    2,481
    0
    Jun 27, 2000
    Alviso, CA, USA
    They exist all right.
     
  8. Dec 31, 2003 #28 of 482
    futerfas

    futerfas New Member

    1,083
    0
    Jan 25, 2003
    allentown, pa
    Something's fishy, whats so special about the "F" units?
     
  9. Dec 31, 2003 #29 of 482
    futerfas

    futerfas New Member

    1,083
    0
    Jan 25, 2003
    allentown, pa
    Mabye their "Free" units, or the "Favorite" of the tivos :)
     
  10. Jan 1, 2004 #30 of 482
    patriots2004

    patriots2004 New Member

    1
    0
    Jan 1, 2004
    Mass
    Sent my request to upgrade to 4.0.1b. Please confirm that an update will occur @ noon Pacific on 1/1/04. many thanks
     
  11. Jan 1, 2004 #31 of 482
    futerfas

    futerfas New Member

    1,083
    0
    Jan 25, 2003
    allentown, pa
    Ok, enough about this TiVoOpsMgr, let's get back to the real problem here, the F units ;) . What's up with those things? :)
     
  12. Jan 2, 2004 #32 of 482
    rseligman

    rseligman Active Member

    1,124
    0
    Dec 5, 2000
    CA
    I still don't understand why this is an "on-demand" release. Customers who buy off-the-shelf wireless adapters, including the "preferred" adapter recommended by TiVo, will face failure when installing them. They only way they'll know how to fix it is if they call TiVo support or find links to requesting the new software on TiVo's site.

    I'm a tech- and TiVo-savvy customer, and I still wasn't aware of the on-demand software until I had to fly back home after the holidays, leaving an un-networked TiVo with a non-working adapter behind. :( If so many in this forum had these problems, just imagine how many "regular" customers also did.

    Could the cost of updating the software really be more than the support load and frustration brought on by not updating the software? As I write this, there are probably still many customers out there who are not aware that they need to request a software update!
     
  13. Jan 2, 2004 #33 of 482
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

    2,481
    0
    Jun 27, 2000
    Alviso, CA, USA
    Rseligman, we are definitely working to make this a general release for all customers instead of an on-demand release. The QE requirements for a general release are much more strict, and require a longer period of testing time. I will update this thread when the release is made available for all customers (although just like any other release, it will take some time before it is rolled out to everyone, to avoid overloading our servers.)

    The cost of releasing the software is not a factor in this case. As always, we need to be absolutely certain that there are no issues before releasing software to everyone. But I can promise you that the release will begin as soon as we can.
     
  14. Jan 2, 2004 #34 of 482
    rseligman

    rseligman Active Member

    1,124
    0
    Dec 5, 2000
    CA
    Good to hear. Sorry, I thought I had read that the cost of releasing the update was a factor. I must have misinterpreted something.

    I totally understand the quality requirements. It's just unfortunate that the update couldn't have been completed and released prior to the holiday rush, when it was most needed.
     
  15. Jan 2, 2004 #35 of 482
    futerfas

    futerfas New Member

    1,083
    0
    Jan 25, 2003
    allentown, pa
    What would be nice if when people complete guided setup or something, a message would pop up saying that if you have these adatpers, go to www.tivo.com for information on how to make them work with the tivo.
     
  16. Jan 2, 2004 #36 of 482
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

    2,481
    0
    Jun 27, 2000
    Alviso, CA, USA
    I think I implied that cost might have been a factor for not releasing 4.0.1a to everyone earlier on. That was one factor, plus at the time, v2.8 adapters were already being replaced by v3.0 adapters, and so we decided it would be better to keep 4.0.1a an on-demand release until 4.0.1b was ready, which would be on-demand until it could be released to all. That's now our plan! More concrete details next week.

    Futerfas, good idea on the message to all. We'll discuss it next week. One factor, though, is that the vast majority of our customers don't have a home network and might be confused by such a message.
     
  17. Jan 3, 2004 #37 of 482
    futerfas

    futerfas New Member

    1,083
    0
    Jan 25, 2003
    allentown, pa
    Good point, if there was a way to tell if they plugged in an adapter, even though it might not work, then the message might pop up then, but that doesnt seam like it's possible.

    So, who want's to guess how long until 3.2 comes out :D
     
  18. Jan 3, 2004 #38 of 482
    Timber

    Timber Active Member

    1,622
    0
    Apr 28, 2002
    NoVA
    Added a Linksys WUSB11 today, couldn't have been easier!

    -=Tim=-
     
  19. Jan 4, 2004 #39 of 482
    jaquade

    jaquade New Member

    21
    0
    Dec 7, 2003
    Henderson, NV
    Now that Linksys has USB Adapters that support Wireless G, any
    ideas when Tivo will support G. The transfer time from one
    unit to another is very slow.
     
  20. Jan 4, 2004 #40 of 482
    TiVoStephen

    TiVoStephen formerly TiVoOpsMgr

    2,481
    0
    Jun 27, 2000
    Alviso, CA, USA
    Jaquade, we haven't announced a timeline yet for G support, but it is something we are working on.

    Folks, we've processed the priority list submissions late last night, and again just now (so any submissions from yesterday are good to go, and any from this morning will be authorized for 4.0.1b as of 2:05pm today).

    See this page for instructions: http://research.tivo.com/401bpriority/401binstructions.html on how to get 4.0.1b after you've been authorized.

    We will process the forms again tonight around 8pm Pacific. Hope you're all enjoying your "new year" weekend!

    Best regards,
    Stephen
     

Share This Page