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Random reboots while playing and recording

Discussion in 'TiVo Roamio DVRs' started by TampaDon, Mar 6, 2014.

  1. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Add me down for one. It was in standby.

    I would usually not post about it. But, the last time nobody mentioned anything a few people were getting ready to replace their hard drives.
     
  2. brianric

    brianric Active Member

    1,407
    2
    Aug 29, 2002
    Pennsville, NJ
    Tivo just replaced my Roamio Pro for random reboots, claiming the hard drive was going bad. So far, no random reboots since February.
     
  3. crisfer

    crisfer New Member

    8
    0
    Mar 15, 2014
    I have had three reboots in the last two weeks. I have updated numerous times after the last reboot when the TiVo came back on channel 705 cbs hd had that banner error v something problem with signal changed channel then changed back and it was fine and banner was gone. was offered a replacement by TiVo but the terms seemed a little ridiculous so I didn't especially since the TiVo was fine until it did an update in Feb. then the rebots started.

    This is extremely fustratingI don't know what to do at this point...
     
  4. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    I've had four distinct reboots, while doing very different things.

    1. Doing nothing.
    2. Watching Live TV.
    3. Watching a recording.
    4. Watching Netflix.

    I'd say I've had at least seven reboots since the update, and that's just one Roamio. They are all supposedly on "log-monitoring", and I've been diligent in using the 777-clear for AV matters, and 911-clear for reboots and show-stoppers. I just hope somebody is actually doing something with it all. It's a lot of entertainment-interruptus... :( :mad:

    I'd love to be rolled-back, as long as that doesn't cause more problems. I didn't ever have any Netflix reboots on the prior software, which I was doing Netflix marathons on for hours-on-end. That's why I haven't posted anything in the Netflix issue threads in so long.

    My official opinion on this update is: :thumbsdown: :thumbsdown: :thumbsdown:

    I understand it may be better for those who had missed recordings, due to the overlap glitch/issue, and made use of long paddings. I never do that, so I don't get to see any relief. I get the feeling that if these same folks start getting reboots, they'll find themselves just as unhappy.

    I'm seeing quite a few mentions of reboots since the update, across many threads, and new forum members creating new threads, rather than finding their way to the update thread.
     
  5. schmegs

    schmegs New Member

    12
    0
    Apr 4, 2002
    Well, my TiVo is basically worthless right now. I can't record an hour program without it splitting it into 2 or more parts and losing several minutes from the crash. It happens _all the time_ now. I'm glad I didn't get rid of my old one and go with a mini, because I've had to revert back to using that for anything that I can't catch on Hulu, etc.

    I don't think I was ever "upgraded" to 20.4.1. As of now, at least, I'm still on 20.3.8, but maybe I got upgraded and then downgraded without noticing.

    I'm really not happy about this...
     
  6. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    Now I had something odd happen tonight can anyone explain this or confirm they've seen it too?

    Sat down to watch a program and TV says "No signal" I look at the Tivo and there was no light, as if it were turned off. Everything else had power so I figured, unplug the Tivo and plug it back in and it rebooted, got booted back up and rather then seeing the main screen I get a black and white text screen saying (don't remember exact wording) Push live TV for main menu, Enter to format?

    Of course I hit live TV button and all was fine.
     
  7. mmf01

    mmf01 Member

    137
    0
    Jan 31, 2011
    Orange...
    +1 on the random reboots. On 20.4.1. Opened iOS app. BOOM! Reboot...Happened about 5 minutes ago...haven't had one in months since the last update.. previously ran SMART tests and KS codes, no errors. I'm convinced this is software rather than hardware issue.
     
  8. L David Matheny

    L David Matheny Active Member

    1,588
    1
    Jan 29, 2011
    SE Ohio
    Could your Roamio have gotten into standby mode somehow?
     
  9. kirk1701

    kirk1701 New Member

    194
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    Feb 4, 2007
    I was thinking that but I've never did it before. I just went and looked at the manual and it was definitely in standby.

    Anyway to do that from the remote or from the outside of the unit?

    I'm not the only one in the house but my mom can barely change channels no less flip through the menu :)
     
  10. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    3
    May 14, 2007
    Paradise...
    But the standby mode never says anything about "format". That sounds like some sort of maintenance mode.
     
  11. DeltaOne

    DeltaOne Mount Airy, MD

    269
    0
    Sep 29, 2013
    "Format" sounds like a hard drive problem to me. Sounds like the TiVo was unable to mount/read the HDD.
     
  12. jwbelcher

    jwbelcher New Member

    489
    0
    Nov 13, 2007
    Orlando, FL
    It does. They still have the series 3 & 4 language about pressing the format button (ie tv resolution) on the front of the unit to leave standby mode.
     
  13. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    Tell yu what, I get a chance I'll put it in standby and see what it says when it comes out.

    Let you all know
     
  14. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    This was so easy. I don't get all the hard drive talk. I just put one into standby, and the momentary gray screen, with lighter-gray text, simply lists "format" as one of the buttons to press to resume from standby.

    "format" is now labeled "zoom" on the remote, while the button still does the same thing.

    Over the years, that button has been "aspect", "format", and "zoom", not necessarily in that order.

    So, no need to start inciting panic, over a word Tivo overlooked.

    Think about how long it took anybody here to notice this, before saying TiVo should have noticed (and changed) it, please.

    EDIT/ADD: Since I have base Roamios, with no front-panel buttons, I can't say what any buttons on the front of the other Roamios are labeled. I'm pretty sure that both the TiVo HD, and the Premiere, had that a front-panel button labeled "format" on the TiVo itself, I checked the button on the Premiere remotes I still have and they also say "zoom", and "zoom" will resume from standby.
     
  15. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    3
    May 14, 2007
    Paradise...
    Oh cool. I've put my minis in standby many times and don't remember it saying "format". Glad to know! :)

    P.S. - I'm in the middle of repairing a crashed PC, so I think my mind is in that mode and terminology of the word "format" right now! :p
     
  16. jwbelcher

    jwbelcher New Member

    489
    0
    Nov 13, 2007
    Orlando, FL
    I hear that. Format was a poor naming choice. Maybe I'm a dope, but when I first bought my TivoHD, I thought why in the world would they put a format button on the front... :eek:

    I'll admit, it was a while before I pushed it to find out what it did.
     
  17. jwbelcher

    jwbelcher New Member

    489
    0
    Nov 13, 2007
    Orlando, FL
    I discovered, by accident, if you pull the power in standby mode, it will boot back into standby mode. Mine got put in standby, since the screen went black, I thought it died. Oops. It's a bit "lights out" when it goes black. It was my mistake, since I rarely use standby, I didn't expect the way it blacks out when the HDMI loses power (w/ video artifacts on the screen). a count down message would've been nice.
     
  18. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    As a regular user of standby mode, and also a frequent flier on random reboots, I've spotted the lights come on with one I'm not directly using, hear the fan speed-up, yada yada yada, then lights-out again.

    I've been cast as some sort of OCD weirdo for using standby whenever possible, so I guess people noticing this must be few in number. :)
     
  19. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    nooneuknow's right
    I put mine into standby tonight and hit the TiVo button to take it out of standby and seen the same screen again.

    Pressing TiVo button again resumed and took out of standby.
     
  20. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Considering the number of places, and instances in which, people think I'm wrong, I'm tempted to quote you on that! :D
     

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