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Random reboots while playing and recording

Discussion in 'TiVo Roamio DVRs' started by TampaDon, Mar 6, 2014.

  1. alyssa

    alyssa Active Member

    1,638
    0
    Dec 7, 2003
    The...
    slamming the "like" button

    no reboots since i turned the clock on
     
  2. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    Good to know it's not just me.
    Started rebooting about a week ago and normally you would guess it, most inconvenient times too, while recording.

    Roamio Pro, no external drive.

    TiVoMargret,
    Mine has connected a few times since the 13th (Date of your post) I checked.
    Last reboot was last night March 16th.

    E-Mail sent
     
  3. bmgoodman

    bmgoodman Member

    971
    0
    Dec 20, 2000
    Northern...
    I've had about a half dozen random reboots on my Roamio Pro in the last 4 weeks or so. The latest was last night while recording The Mentalist (actually during the padded second hour).

    I thought this was recently resolved, but I'm not so sure.
     
  4. brianric

    brianric Active Member

    1,408
    2
    Aug 29, 2002
    Pennsville, NJ
    Had problems with ramdon reboots on Roamio Pro. Had unit replaced last month, have not had a random reboot since.
     
  5. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    Now this is odd
    Same time frame when mine rebooted?
     
  6. skid71

    skid71 Member

    144
    1
    Mar 20, 2013
    More random reboots with the Mini in our great room.

    Email sent

    Had another one last night at approximately 8:20pm CDT. Anyone else have issues around this time?

    Skid
     
  7. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    No reboots last night
     
  8. crisfer

    crisfer New Member

    8
    0
    Mar 15, 2014
    My crappy Comcast Motorola DVR never had this problem. Come on Tivo get this resolved its not rocket science!:mad::thumbsdown:
     
  9. HarperVision

    HarperVision TiVo's Italian Cuz!

    5,275
    3
    May 14, 2007
    Paradise...
    Well, it's actually harder than rocket science, given the fact that Hitler used rockets on England during WW II and we sent a man to the moon in 1969. We didn't get TiVo and ReplayTV until 1999. You do the math! ;) (I read that here in the forums not too long ago, so it must be true.)
     
  10. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    I agree
    Tivo don't know the problems exists till we say the exists now they know and will take time to fix.

    I've been with Tivo since 2001 and each box has been the same way, when its new just like an iPhone or Windows OS you have little problems that need to get patched.

    But the patch just takes time

    Series 1, 2 and now 3 all had issues but all got resolved in due time and in a reasonable time frame.
     
  11. crisfer

    crisfer New Member

    8
    0
    Mar 15, 2014
    Let me rephrase:
    Come on Tivo get this resolved its not like putting a man on Mars.:D
     
  12. bmgoodman

    bmgoodman Member

    971
    0
    Dec 20, 2000
    Northern...
    I've deleted the 2 parts now, but I'd estimate it was around 11:30 PM EDT, Sunday 3/16/14.
     
  13. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    We'll what time was the mentalist on? EDT would have been 10 to 11 PM so no, was an hour earlier here for me and the 2 parts I had to delete was to the show resurrection during the 8 to 9 PM CDT
     
  14. Rhewbear

    Rhewbear New Member

    1
    0
    Apr 12, 2012
    within the first two weeks of January, the video from My Roamio Plus would freeze for between 5 to 15 seconds, the remote would not work (but amber LED would flash as if receiving input) and the DVR would finally reboot.

    The DVR had not experienced a freeze/reboot for about 2 months, until this past weekend when on Saturday 03-15-2014 they began again (multiple times a day).

    I'd assumed TiVo had addressed the problem with an update, but it appears a more recent update had "Un-fixed" it.

    ~RhewBear
     
  15. bmgoodman

    bmgoodman Member

    971
    0
    Dec 20, 2000
    Northern...
    Mentalist was 10-11 PM EDT, padded for 1 hour. The second part of the padded recording was, IIRC, 24 minutes, meaning it started at 11:36 PM EDT. What I don't know is how long it took the Roamio Pro to reboot and start recording again, so I estimated 6 minutes and said the reboot was around 11:30 PM EDT.
     
  16. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    Yea, there's an hour difference between us and taking that into account our reboots were approx. 2 hours appart
     
  17. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
    0
    Feb 5, 2011
    Cox Cable...
    Link to TiVoMargret's post: http://www.tivocommunity.com/tivo-vb/showthread.php?p=10039469#post10039469

    I didn't even have to email her, as a scheduled service connection, and my own routine "when I don't know what else to do" procedure, has stopped any of my three base Roamios from rebooting. I ran all the KS54 SMART tests first, as well as running all available SMART tests using a PC and the drive manufacturer's tools.

    My added routine is described in this post, and has been updated, as of now: http://www.tivocommunity.com/tivo-vb/showthread.php?p=10038994#post10038994
     
  18. crisfer

    crisfer New Member

    8
    0
    Mar 15, 2014
    My roamio rebooted at the end of a recording on friday 3/28 at 7:58 pm while I was starting to watch xfinity on demand.
     
  19. kirk1701

    kirk1701 New Member

    194
    0
    Feb 4, 2007
    I'd have to say it's isolated or another issue.

    Been two weeks I think as of today since my last reboot.

    Connect to the service and make sure you have the update
     
  20. mmf01

    mmf01 Member

    137
    0
    Jan 31, 2011
    Orange...
    Might want to add "while paused" to this list. Paused a show and noticed a few minutes later while in the other room the TiVo boot music was playing. Haven't noticed this in several weeks.
     

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