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Program transfer

Discussion in 'TiVo Help Center' started by Tranquility, Aug 8, 2014.

  1. Tranquility

    Tranquility New Member

    15
    0
    Jan 6, 2008
    I have two TiVos, an older HD TiVo, and a newer TiVo Premiere Elite. One of the features I have really enjoyed is the ability to transfer recorded programs from one TiVo to the other. Recently a problem has developed: When I try to transfer a program from the Elite to the older one, I get a message that says it will transfer the program right after it finishes transferring the program that is in progress. But there is no program in progress. It is true that the blue light comes on on the front of the TiVo, but nothing is transferring. I have left it on for a day or more and it never goes off and nothing ever transfers.

    There is no problem transferring programs the other way. Does anyone have any suggestions as to what could be wrong?
     
  2. worachj

    worachj Active Member

    1,144
    4
    Oct 13, 2006
    Eagan, MN
    Maybe the Premiere was updated to the new software version 20.4.2. I would try rebooting the TiVo HD and see if that fixes the problem.
     
  3. jrtroo

    jrtroo User

    4,066
    6
    Feb 4, 2008
    What have you done to resolve? Rebooting the boxes? The router? Reviewed history to see what it says?
     
  4. Tranquility

    Tranquility New Member

    15
    0
    Jan 6, 2008
    The new TiVo does have version 20.4.2. I’ll try rebooting it later and see if that makes a difference.

    As for what I have done so far: I unplugged the power from the TiVo, and then plugged it back in and let the thing start up again. Nothing. Then I unplugged the power and the coax from the router, left them unplugged for about 45 minutes, plugged them in again. No help. Finally, in desperation, I chose the “clear programs info and to do list” and did that. After several hours it was clear that didn’t help either.

    I am not an electronics expert; is there something obvious that I missed?
     
  5. Tranquility

    Tranquility New Member

    15
    0
    Jan 6, 2008
    worachj, I did reboot the Premiere and that seems to have fixed the problem. Thank you very much for that suggestion.
     

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