Since my TIVO was installed on Tuesday 15th, I have had a problem with losing channels. Last night, while watching the 6 o clock news, a message box suddenly appeared telling I was not subscribed to the channel (BBC-1 HD, 108). I believe the error message was 3103. I phoned 150, and someone in Calcutta told me to re-boot the box, and the missing channels were then accessible again. This evening I got home, and found that all three recordings I had set had all failed to record and "hiccups" (stupid name!) said that in each case I was not subscribed to that particular channel. This time, I phoned 150 and asked to be put through to the Tivo team. The lady I spoke to couldn't find out the problem, and told me she would escalate the problem and I would hear from somebofy "within 48 hours". Once she had hung up, I did a re-boot and all the channels magically appeared again. Has anyone else had a similar problem? I understand there may be teething problems, but I think it's a bit rich to be asking us to pay £149 up front and £3 pm, and then not to have a reasonably reliable service. If anyone has experienced the same could you please post here - that way when someone does contact me, I can tell them if it is an isolated incindence or not.