I'm very disappointed in the setup of my Roamio Plus. I called Tivo to switch my activation from my Premier XL to my new Roamio, and they couldn't get it done. After many attempts and a long time on hold, Tivo concluded that there's a problem at their end, and they are working on activating my unit. It could take 24 - 48 hours Really? Come on guys... I have no guides, information, pause, and can't record. I checked it out this morning, and there's no progress. Second problem - the Roamio's telling me that my expander unit is not compatible with the Roamio. I've been using this on the last two generations of Tivo's with no problems. The tech guessed, however, that the problem lies with the authorization failure. I don't know if I'm going to wait another day or two for the problems to be resolved. I'm thinking of just taking the Roamio back to Best Buy and exchanging it for a new one.