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Problem with premium channels & Tivo Premiere w/cablecard

Discussion in 'TiVo Help Center' started by btgg, Feb 2, 2013.

  1. btgg

    btgg New Member

    19
    0
    Jul 17, 2007
    I have the tivo premiere using the comcast cablecard. The tivo is just a couple of months old. All channels work fine except HBO and Showtime and I get a "not authorized to receive this channel" on the screen.

    I have had comcast tech out and they have tried a few other cablecard they are telling me there is a problem with my tivo. Again all other channels work find except the two premium channels which I have confirmed with comcast I should be receiving.

    Suggestions?
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay

    6,948
    18
    Apr 6, 2000
    SF Bay Area
    What does the cable card screen say?
     
  3. btgg

    btgg New Member

    19
    0
    Jul 17, 2007
    Not authorized to receive this channel but comcast confirms I should be able to receive
     
  4. HomeUser

    HomeUser Active Member

    2,378
    1
    Jan 12, 2003
    A2 Michigan

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