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Problem with Netflix app on Roamio only

Discussion in 'TiVo Roamio DVRs' started by jackief, May 27, 2014.

  1. jackief

    jackief New Member

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    Nov 15, 2013
    I'm not really sure where this problem is, but it only happens with my roamio, so I'm posting here for troubleshooting suggestions.

    New to netflix. Set up the account on the roamio and mini last week, and did some watching on another tv over the weekend. Came home and wanted to watch on roamio.

    The Panasonic non-smart TV connected to the roamio is > 5 years old but is 1080p. I can get the specs if necessary.

    When I either start the netflix app from the what to watch screen, or if I go into a show and pick to watch it on netflix the same thing happens. The netflix start screen looks fine, I pick my profile, and the home page for the show looks fine. But when I start to play the show it displays it in the top left corner of the tv screen (a bit more than 1/4 total area) and no sound. All the other displays up to this point had been full screen.

    When I go to my mini on another tv (a new tv which is also 1080p) I can play the netflix shows without a problem- full screen and audio function correctly.

    The roamio tv is not a smart tv, but through the bluray player I can use its netflix app and get the playback to work, but this is an old app and doesn't have profiles, and since this is my daughter's account I would prefer to keep my viewing separate from hers.

    I've logged into netflix and looked at the settings for my profile, the playback is set to auto. I think this is what I would prefer to leave it at, as I will be using a variety of devices with different internet speeds. I also saw tips on setting the roamio to only use one output resolution/frequency, and I will try that. But my symptoms don't match those which had this solution.

    Does anyone have an idea what my problem might be?
     
  2. jackief

    jackief New Member

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    Nov 15, 2013
    I turned off 1080i and 1080p pass through (mostly because I didn't understand what the pass through was) and now the netflix shows play full screen
     
  3. lgnad

    lgnad Pantless Mofo

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    Feb 14, 2013
    Massachusetts
    hmmmm, so if 1080i is the only available resolution, it does the strange 1/4 screen thing?
     
  4. moyekj

    moyekj Well-Known Member

    11,149
    33
    Jan 23, 2006
    Mission...
    No, I think the problem was when 1080p passthrough was enabled which means 1080p/24 content is passed through by the TiVo, and his older TV could not handle 1080p/24 format.
     
  5. jackief

    jackief New Member

    45
    0
    Nov 15, 2013
    I disabled both so don't know which one resolved it. If I see any problems I could try turning the 1080i one back on
     

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