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Problem downloading HD movies from Amazon

Discussion in 'TiVo Premiere DVRs' started by cneubert, Jan 14, 2013.

  1. cneubert

    cneubert New Member

    28
    0
    Aug 22, 2004
    Green, OH
    Does anyone know how to fix an issue with the downloading of HD Movies from Amazon.

    On several occasions I have ordered a movie, the download starts, but goes VERY Slowly. After 20 minutes or so I only had 3 minutes of the movie. I rebooted and after another 20 minutes only 17 seconds of the movie! Clearly this is not "on demand". :)

    I have purchased many TV episodes using the Amazon website and sent them to the TiVo with no issues. This seems to be related to ordering movies from the TiVo itself.

    It's a Tivo Premiere.
     
  2. lujan

    lujan Member

    418
    0
    May 24, 2010
    No, I haven't had this problem. I have to almost always call them if I order an HD movie, it downloads as an SD movie. I have to call them to re-send in the HD version that I paid for.
     
  3. cneubert

    cneubert New Member

    28
    0
    Aug 22, 2004
    Green, OH
    I think the only way you can successfully order and HD Movie is by ordering it from the TiVo, not from Amazon. They mention this somewhere buried in some documentation somewhere.
     

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