1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Premiere tuner(s) "stalling" periodically

Discussion in 'TiVo Premiere DVRs' started by sar840t2, Nov 24, 2012.

  1. beejay

    beejay Member

    685
    4
    Feb 3, 2001
    Richmond, IN
    I still see it, but, for whatever reason, I am still on 20.2.2
     
  2. m_jonis

    m_jonis Member

    636
    0
    Jan 3, 2002
    Albany, NY
    Still getting the issue. What's odd is that last night, it would not tune HGTV HD no matter what. The Tuning Adapter status showed that tuner 0 was "tuned", but everything else (or almost all the settings) were blank or: NA

    This morning it was tuned.

    When I tuned to it, all I'd see was a black screen with the "pause" button in the bottom.

    It NEVER does this on the non-Premiere units I have (I have 3 TivoHD without major issues although occasionally get the "channel could not be tuned, press Select" issue that happens with the SDV channels).

    I'm about ready to call Tivo and cancel my service and go to the nasty TW DVR. Better to have a crappy DVR that records stations vs. a Tivo that won't record things because it cannot tune.
     
  3. cityboy72

    cityboy72 New Member

    2
    0
    Jan 10, 2013
    Hello. We are having the same issue on our XL4.

    Call Tivo and open a trouble ticket.

    Thats the only way Tivo software engineers can keep track of these problems and research fixes.

    Thanks!
     
  4. DaveDFW

    DaveDFW Member

    523
    0
    Jan 25, 2005
    Richardson, TX
  5. sar840t2

    sar840t2 Member

    203
    7
    Mar 1, 2003
    Edmonds,...
    I'm not convinced that is the same issue. The issue I described in this thread can be fixed by changing channels, and doesn't appear to affect any tuners that are being used for live TV or for recordings. The issue(s) people are talking about in the "Losing all channels" thread appears to persist until you reboot - much more of a problem than mine.

    Oh, and to close the loop somewhat, I *did* finally get an email from TiVo in response to the ticket opened on my behalf by the disappearing Jacob (Jake?), telling me my boxes would receive a fix, but to the best of my knowledge I still don't have the fix and am still on 20.2.2-01-2-xxx.
     
  6. bmusic

    bmusic New Member

    1
    0
    Aug 6, 2007
    I'm having the same problem, where when switching tuners, the TV screen goes blank. My work around has been cycling the TV and receiver.

    Today, I also noticed the video, but not the audio cutting out when trying to watch something through Netflix.

    I have a XL4. I suspect it's something with the HDMI video.
     
  7. m_jonis

    m_jonis Member

    636
    0
    Jan 3, 2002
    Albany, NY
    While that may be prudent, the problem is that tech support will tell you all sorts of stories like:
    1) It's your power outlet
    2) It's your cable strength (it's either too weak/too strong)
    3) Reboot your Tivo
    4) It's the HDMI cable
    etc etc etc.

    I, for one, don't want to spend an hour on the phone going over stupid things that have nothing to do with the issue just because Tivo support has a script they have to follow.
     
  8. jeffm1911

    jeffm1911 New Member

    11
    0
    Dec 28, 2012
    Cincinnati, OH
    I have an XL4 with Time Warner and the dreaded TA, and I have the same issue. I called Time Warner and they said to replace the TA, Go Figure... :rolleyes:

    Since DVR Diagnostics said "not tuned wrong ta state" for the tuner that was having the problem at the moment I agreed with them at first, but after digging into the multiple threads on this issue I don't think the TA has a thing to do with it.

    I'm going to replace the TA to humor Tivo support, but I have no confidence it will change a thing.
     
  9. sar840t2

    sar840t2 Member

    203
    7
    Mar 1, 2003
    Edmonds,...
    This morning both of my TiVos proudly announced that I had received the "Fall 2012 update". I'm sure I got that already last fall (20.2.2-01).

    I'm now at 20.2.2.1 (which is what TiVo support promised me in December). Maybe they did another small update and forgot to change the title for the announcement. Maybe since I was on the "priority" list for the real Fall 2012 update I got a preliminary version when it was originally released and they only just caught that. Who knows.

    Anyway, maybe this will fix the stalling (which was still happening on 20.2.2-01 as recently as yesterday).

    Mike
     
  10. beejay

    beejay Member

    685
    4
    Feb 3, 2001
    Richmond, IN
    The "-01" is not part of the release number. (Doesn't it now show 20.2.2.1-01 for you?)

    I did get the same "Fall 2012" update today. This what most people got months ago. It's been so long that I can't remember what gets changed but I don't recall it being anything I cared about.

    I did have the "stalling". It didn't particularly worry me but I'll watch to see if I still have it.
     
  11. lessd

    lessd Well-Known Member

    7,806
    31
    Jan 23, 2005
    CT
    Some TPs still had 20.2.2 and some had the full 20.2.2.1, all my TP-4 have 20.2.2.1 from the time I first set them up. I went to the TiVo priority list and for my older TP-4 (Oct 2012) I was told that it was already on the list, my two newer ones went on the list without problems.
     
  12. sar840t2

    sar840t2 Member

    203
    7
    Mar 1, 2003
    Edmonds,...
    Ignoring the -01, both TiVos went from the old Fall 2012 version - 20.2.2 (*) to the new Fall 2012 version - 20.2.2.1.

    * I can't be sure of the previous version, just going by what I entered in my original post, but I am positive that previous version was the Fall 2012 version we all were excited about in the fall (I forget what was so exciting now).
     

Share This Page