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Premiere Rebooting

Discussion in 'TiVo Premiere DVRs' started by timstack8969, Jul 20, 2014.

  1. dbwilbur

    dbwilbur New Member

    21
    0
    Apr 6, 2007
    Northern VA
    I haven't had a freeze in 2 days now... I think that is the longest I have gone without one in a few weeks.
     
  2. jcbeckman

    jcbeckman New Member

    5
    0
    May 5, 2002
    My 2 Premieres freeze up and reboot if I leave them connected to the LAN. I f I disconnect them from the network, they are fine. So apparently I must be getting some sort of bad data from Tivo. I've reported it via the website but have not gotten a response. This has been going on since Friday (two days ago).
     
  3. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    Time to make a phone call to TiVo.
     
  4. jcbeckman

    jcbeckman New Member

    5
    0
    May 5, 2002
    I'm out of town on business (of course this happened just before I had to leave) so I am working via the web right now. They want me to swap out one of the Premieres with one of the HD units that is working fine - not sure exactly what that is going to prove. They also want the units off the LAN for at least three days, which is easy as I unplugged them before I left, so they will be off for several before I get back. If it's still bad when I get back you are right, time to call.
     
  5. hummingbird_206

    hummingbird_206 Active Member

    8,793
    1
    Aug 22, 2007
    Near...
    Thanks for the link. I don't think to look in the Roamio forum. Guess they only want to support the newest boxes.:(

    Not sure when I got 20.4.4a, but my PXL has been rebooting at least once a day for the past week. Maybe more often that I don't know about.

    Guess I need to report to TiVo. I don't expect a response, but maybe the more gripes they get the more attention they will pay to it.:confused:
     
  6. manfromnowhere

    manfromnowhere New Member

    6
    0
    Oct 17, 2014
    I posted in a Roamio thread I found via Google but my Premiere rebooted the first time I went into Netflix and then exited by pressing the TiVo key. I'm running 20.4.4a - I did a C&DE since it had the previous owner's stuff on it. I haven't used it to record anything yet but I'm starting to feel like I should have kept my trusty TiVo HD!
     
  7. NorthAlabama

    NorthAlabama tabasco rules

    5,387
    6
    Apr 19, 2012
    sweet home, al
  8. jcbeckman

    jcbeckman New Member

    5
    0
    May 5, 2002
    I fixed my reboot problem by putting the 4 Tivos (2 Premiere and 2 HD) behind a firewall on their own subnet, so they don't interact with any other devices on my LAN. They have been up for over a week now with no problems. I suspect something in OS X 10.10 (Yosemite) along the lines of Bonjour/auto discovery has caused this, as I had just upgraded to it in the days before. The HD never had an issue but the Premieres would just die within minutes of being hooked to the LAN. I will try putting one Premiere back on the same subnet with everything else after I get the new update and see what happens (I put one machine on the priority list).
     
  9. dswallow

    dswallow Save the Moderatоr TCF Club

    50,975
    31
    Dec 3, 2000
    Long...
    I just noticed my Premiere XL4 was rebooting constantly and remembered reading about disconnecting the ethernet cable; that didn't help until I also powered it off and on again; then it booted up OK.

    My Premiere XL4 is on 20.4.5-01-2-758
     
  10. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    If it's out of warranty; time to pull the hard drive and do WD diagnostics.
     
  11. dswallow

    dswallow Save the Moderatоr TCF Club

    50,975
    31
    Dec 3, 2000
    Long...
    A year left in the extended warranty with TiVo; but I doubt it's hard drive related. Booted fine without the ethernet cable disconnected; identical to the issue others were having in the last month.
     

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