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Premiere Drive Upgrade Instructions - with all-in-one jmfs Live CD

Discussion in 'TiVo Upgrade Center' started by comer, Sep 20, 2010.

  1. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...


    Why not just go through WD warranty then? You can get an "Advanced RMA", where they expedite you a new drive, and charge the full price to your credit/debit card, which is refunded when they receive your bad drive. Not perfect, but I'd go through WD directly, if I understand your sitrep correctly.

    I sounds like even the no-cost standard WD warranty RMA process may be better for you.

    What you are dealing with is just wrong...

    Some may be interested in switching to NewEgg, with a "Premier" annual membership, with free pre-paid shipping returns for full refund and no restocking charges, or no-cost replacement within a minimum of 30 days (often much longer, depending on the product category).

    Back to WD: WD product users should register the drive S/N through WD's support portal on their website. Once registered, all the options are fully automated, no proof of purchase required, no human interaction required, or having to prove the drive is bad. This has been my experience over the last couple years. They just redecorated the support portal, so a few things might have changed (or they just may have re-designed the website, for a new look).
     
  2. Cap'n Preshoot

    Cap'n Preshoot New Member

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    Apr 25, 2011
    Katy, TX
    Tnx for tip on WD warranty registration. :) NewEgg drive arrived this afternoon, no pain, no strain. Have DLGDIAG running in Extended mode now. Fingers crossed. I've previously expanded 1 of my Premieres using a 2TB Caviar/Black drive & was cautioned about heat, but in operation is only slightly warm to the touch. I/R thermal gun aimed directly on the drive indicates 42 deg C. I realize too that it's not an AV drive, but again no issues & it's been a year. Anxious to try this 2TB WD20-EURX in my other Premier. Also have a base model Roamio running a WD20-EURS, but that's too recent an upgrade to comment on yet. Also really miss the OTA tuner. - yeah it's an option to use OTA vs Cable, but not together like the Premier (grrr...)

    I also realize that all disk drives no matter the brand, no matter the cost, will eventually someday fail...
     
  3. Cap'n Preshoot

    Cap'n Preshoot New Member

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    Apr 25, 2011
    Katy, TX
    As addt'l follow up, the WD20-EURX that I rec'd yesterday from Newegg is defecive also, only moreso. It fails even the Quick test. To be thorough, I also ran HD-Tune Pro (trial version) on it and it immediately failed there too, literally within the first minute. Finally, just as a control test to verify methods), I ran the same tests WD DLGDIAG and HD Tune Pro on a WD2003FZEX (2TB Caviar/Black) with success. Bottom line, I'm beginning to get somewhat burned-out on these cheap drives. 2 for 2 from two different vendors and both junk. I plan to contact WD tomorrow to try the advance replacement route direct from the manufacturer. Maybe they have a good one in stock.

    Finally, for the benefit of those nay-sayers who caution against using the Caviar/Black drives in your TIVO because of HEAT concerns, you will be interested to learn that the difference between the drives is only 7 degrees C. The WD20-EURX runs consistent 35 degrees (C) while the WD2003FZEX (Black) runs consistent 42 degrees (C) (both per HD-Tune Pro)
     
  4. CoxInPHX

    CoxInPHX COX Communications

    2,350
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    Jan 14, 2011
    Phoenix, AZ
    The problem with the WD Warranty process is that WD ships you a Re-Certified HDD that only has a 90 day Warranty, so you just lost your 3 Year Warranty.

    My last WD RMA a WD20EURS has a warranty of 230 days (283 days from the date on the label = 9 months - not sure why the difference, perhaps you get the remainder of the warranty of the origianl HDD. That would make sense in the case of my last RMA.

    EDIT: Warranty on the replacement product is shorter than the warranty on the original product
    http://wdc.custhelp.com/app/answers/detail/a_id/1058

    I have never received a bad HDD from Amazon or Newegg.
     
  5. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    How long ago did this happen, and which option(s) did you choose?

    Also, was there any human interaction involved, and did you register online before getting an RMA?

    I returned six WD20EADS drives on an RMA acquired literally 3 days before the warranty was up. The drive label dates indicated they should have been out of warranty, by ~6 months. The online registration portal said in-warranty, well over 6 months beyond the on-drive date would indicate, and was based on the date I told the product registration portal on the website, that I had bought the drives. I was never required to provide any proof of purchase while registering, or for the standard RMA process. They were OEM bulk drives, purchased from NewEgg. In the end, I got at least 3 months more warranty than my actual purchase date should've allowed, and much more than the drive label would lead one to think.

    I chose standard RMA, because I couldn't send all six in at time for advance RMA. WD20EADS drives were well out of production, so I received WD recerts, which sometimes even NewEgg sells (when available).

    I've used the advanced RMA on individual drives. I got new drives when I did, when they were still being made. I received new ones, sometimes newer model, sometimes larger, if what I was returning under advance RMA was no longer made, or was out of stock.

    They can't charge full-on retail price (literally their MSRP) for an advance RMA, then send you a used, or recertified drive. The full amount is refunded when they receive the bad drive back.

    I'd like to compare notes, and see if your experiences have differing variables, and if your experiences are newer, or older, than mine.

    I have seen multiple posts, in the not so distant past, from reputable members stating that standard RMA gets you recerts, while advance RMA gets you new drives. I was also given that advice when I asked how the WD warranty processes had worked for people.

    Most of all, I want any advice I give to be as accurate and up-to-date as possible, and include potential variable factors.

    I've been lucky, and never received a bad drive from NewEgg, in the nearly 7 years I've been buying from them. The reviews on NewEgg sometimes make it seem like I almost get all the good drives, and almost everybody else gets bad ones. I have to admit they used to ship drives loose, making it a miracle they survived. Now, they have the best packaging for drives I've ever seen.

    I'd suggest watching the NewEgg reviews for spikes in bad drive reports, where the reviewers seem to make clear cases that it's not user-error.

    It seems like nearly all the WD drive reviews have gone to hell again, with reports of people buying 7 drives and getting 5 DOAs, and then receiving replacements either DOA or only working for a short time before failing.

    If I wanted drives right now, I'd hold-off and wait for it to pass. If I absolutely needed drives, I'd buy more than I need, and expect there to be some bad ones in the shipment.
     
  6. unitron

    unitron Active Member

    16,387
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    Apr 28, 2006
    semi-coastal NC
    Ditto on newegg's current excellent packaging for OEM-style bare drives.

    They should sell those bubble wrap shells by themselves.

    (also they should have come up with them a lot sooner and save themselves and many of their customers a lot of grief)
     
  7. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    Helpful tips & explanations for all:

    Use my trick of using 00000 zip code, Tiny TiVo as provider, run a C&DE on the updated image, pull the plug on the reboot once the C&DE operation has completed, which self-triggers a reboot (preferably before the KS [kickstart] window of opportunity, or before the "almost there" screen at the latest), make a backup of that, and upload it for distribution, or just use for yourself, if that's how you roll.

    The 00000 zip code & Tiny TiVo provider trick only downloads one channel worth of empty guide data, keeping the new backup image small as can be, and saves time. A cablecard can be paired in this setup, but the channels can only be tested using "test channels using M-card" via DVR Diagnostics screens. This is just a FYI, for those who may use this trick for the many other uses I've found for it, like purging out corrupted data related to an existing zip and provider's guide data.

    The reason for the C&DE with timed power-pull is to stop the drive from becoming married to the TSN of the board it is updated on, eliminating image recipients from having to repeat guided setup twice, with a C&DE between the two, to remove any existing host board TSN-to-drive marriage.

    Once the software has reached a certain version number, the second screen of GS, where you select demo/home setup, has a "press enter for advanced options" option, which adds Installer Express mode to the choices, saving a big chunk of time, by only doing the absolute minimum GS needs to, leaving all the little personalized preferences to be set later through the menus.

    If you want to see what software version is on a drive that boots into GS, without running it, press Info button on the very first GS screen (Select Country). It's at the bottom of the screen, when displayed.

    EDIT/ADD: I had left out it is best that the only things connected, until done, are:

    1. Power cord/supply.
    2. Ethernet cable (or wireless, if you absolutely can't do RJ45 ethernet).

    What absolutely should NOT be connected:
    1. Coaxial cable for cable or antenna.

    Why: If a video source is available, the TiVo will continuously process and buffer all tuners, making the resulting image larger for every zeroed-sector that is changed to in the process. A C&DE does not re-zero the sectors that get changed. Even though the buffer, per tuner, is 30 minutes, it still moves forward though more sectors for as long as the TiVo is on, and has a coax connection providing cable or antenna connectivity. For the cleanest and smallest backup image, this is a big deal.

    I suppose (theoretically) somebody who insists on using MoCA, could just remove the cable/antenna input coax to the MoCA, and just use the coax for networking only.
     
  8. 172pilot

    172pilot New Member

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    Jan 8, 2004
    Maryland
    Please forgive me if this has been answered.. I've done a lot of reading over the last couple days, but admittedly, the info I'm looking for is likely in one of the 85 pages of this thread. Even so, with how fast technology changes, I'd be a little worried that the answer I read may not be current..

    My issue is that although I've ALWAYS taken out my original hard drives and put them on a shelf for safe keeping, I unfortunately recently had a house fire, and lost my whole shelf of original drives, and now I've got a premiere tcd746320 with an expanded 1tb drive that is giving me some trouble, and I'd like to install a new drive...

    I don't really care if I keep my recordings - I guess the easiest thing would be to just dd one drive to another, but I would like to expand again - I bought a 2tb AV drive in hopes that my problems are related to my last choice of buying the cheapest drive I could..

    SO.. My questions are.. Can an already expanded premiere drive be expanded again, or am I going to have to go back to an unexpanded image and start over? If I do need to start over, can someone point me to an appropriate image? In years past, I've bought InstantCake images when I needed to help out friends, but that doesn't seem to be an option anymore, especially for premiere.

    If I can use my image, do I have to do anything special because the drive is already expanded? I see talk of rearranging partitions, etc.. and although I'm comfortable with all the command-line stuff, I can't say I've read enough to understand the "why" well enough to understand if I need to do that or not..

    Since I don't care about my recordings (too much.. it would be better, but not urgent to keep), could I do the above described 00000 zipcode, Tiny Tivo, C&DE, and the backup/restore to do what I want?

    Any help would be greatly appreciated.. especially to know what is state of the art vs. "Last years" best new thing..

    Thanks!
    -Steve
    9 Tivos in 13 years, ranging from 13gb series 1 to Premiere..
     
  9. nooneuknow

    nooneuknow TiVo User Since 2007

    3,554
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    Feb 5, 2011
    Cox Cable...
    Image begging thread: http://www.tivocommunity.com/tivo-vb/showthread.php?t=388695

    The newest in TiVo backup/restore (DVRBARS): http://www.tivocommunity.com/tivo-vb/showthread.php?t=503261

    PM ggieseke http://www.tivocommunity.com/tivo-vb/member.php?u=207112 (author of DVRBARS) for a download link of an un-expanded image to start with, which may require the trick I detailed, if it came from a TiVo that had been booted before being backed-up (requires doing guided setup twice with a C&DE in-between to "marry" the image to your TSN).
     
  10. jmbach

    jmbach der Neuerer

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    Jan 1, 2009
    The answer is a definite maybe depending on your current setup. Sooo, what is your setup. If it is doable it will more than likely require for part of the process working with a hex editor on the drive.

    I would start here at Dvr Backup And Restore Software for Windows (DvrBARS)

    Need to start with your setup. Is the internal drive original size with an expanded drive or is it something else. What are the sizes of the drives in question.

    If you do not have a WeaKnees drive and expansion for the unit and you are working with the original size drive and an official TiVo extender drive, it is possible to combine your recordings on the 2TB AV drive and subsequently expand it to get the full 2TB of recordings.
     
  11. sharepoint

    sharepoint New Member

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    Jul 15, 2014
    Would you please PM me with the image (TiVo TCD748000 Premiere XL). I'm in a bind and could desperately use your help. Thanks a million!
     
  12. ggieseke

    ggieseke Active Member

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    May 30, 2008
    Sent.
     
  13. sharepoint

    sharepoint New Member

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    Jul 15, 2014
    Thanks a million! Saved me a whole lot of cash and grief!
     
  14. Sep 4, 2014 #2554 of 2843
    Brent W

    Brent W New Member

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    Apr 5, 2010
    Auburn...
    It's been a few years since I've been around. I came back to find this thread. I used this process 3+ years ago on one of my premieres, and it worked great going from the stock drive to a 2tb drive. I want to now expand a 2nd tivo I have. Without going through and re-reading 86 pages of post, are we still limited at 2tb? or can I use a 3 or 4tb drive. Again, I'll be starting with a stock tivo drive, but may also be interested in upgrading the 2tb tivo as well, if I can go bigger.
     
  15. Sep 4, 2014 #2555 of 2843
    jmbach

    jmbach der Neuerer

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    Jan 1, 2009
    The short answer is that you can go up to 4TB.... But it is not straight forward yet.
     
  16. Sep 8, 2014 #2556 of 2843
    magnumis

    magnumis New Member

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    Jan 6, 2005
    I burned the ISO from this thread and the pc continues to reboot and the Linux boot up never completes.

    Any suggestions? I have also tried the iso linked from http://www.rosswalker.co.uk/tivo_upgrade/ with the same reboot issue.


    When the pc starts I can see Linux starting up but it never completes.


    I have a Tivo premier with a bad drive. A good image thanks to TivoCommunity and a new hard drive ready to use. I would appreciate any suggestions to help get this tivo working again. Thanks
     
  17. Sep 8, 2014 #2557 of 2843
    lpwcomp

    lpwcomp Active Member

    8,078
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    May 6, 2002
    John's...
    I've no idea what the problem is, but if it is a Premiere "image" that you acquired separately, then you almost certainly need to use DvrBARS, which is a wndows program. JMFS is for copying an existing drive to a new one (and expanding if the new drive is larger) and can neither create nor restore an image.
     
  18. Sep 8, 2014 #2558 of 2843
    magnumis

    magnumis New Member

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    Jan 6, 2005
    It worked perfect! Thank you for pointing me to the correct program to use.
     
  19. jefeuno

    jefeuno New Member

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    Sep 13, 2014
    I'm in the process of running JFMS to upgrade from 320 gb Premiere to a 2tb wd20eurs, with a mfg date of September 2014. I am about 1/2 way through the process. JFMS is reporting 2 errors so far during the "non-tried blocks copying", one I think was approx. 83000kb and the other was 152kb.
    1. Do these errors matter or are they expected?
    2. Do I need to do anything after I reinstall the drive into the Premiere? (Like marry the drive - could someone explain that process (if necessary)?
    3. Do I need to use the wdidle program to turn off the drive head parking (or is it already off due to the late mfg date)?
    Thanks in advance for your help!
     
  20. jmbach

    jmbach der Neuerer

    1,552
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    Jan 1, 2009
    Errors are not expected unless the drive is going bad. Whether they are significant, you won't know until you boot the drive up. Chances are if the original drive boots okay, the copy will also. Consider doing a KS 57 on the new drive upon boot up. If it passes, then chances are that the errors may only show up as a glitch in a recording.
    As long as the drive is going into the same machine the source drive came from, nothing else is needed.
    Would not expect to need to use wdidle3 on an AV drive.
     

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