I used this system to upgrade one of my 3 Premieres and after the second try message said copy completely successful. Then I did the expansion and supersize. All worked perfectly. But then last night I was going to record some of my premium channels but the grey screen popped up showing the cable card needed to be paired. I thought that doing the exact copy all of the c card info would be saved. I called charter twice last night asking them to ping my cable card and tuning adapter. No luck. It's the Memorial Day weekend so I won't see anyone til mid week. Anyone else run into this? Any suggestions?