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Premiere creates duplicate "ghost" recordings

Discussion in 'TiVo Help Center' started by take5, Jan 19, 2014.

  1. take5

    take5 New Member

    23
    0
    Jul 27, 2003
    I have a reproducible bug. Here is the scenario:

    I have a lifetime TiVo Premiere running 20.3.8-01-2-746.

    A recording is set from a season pass to record from 7pm to 8pm.

    I go into the to-do list, and modify the recording (not the pass) to record longer -- say until 8:30. Appears to work fine.

    Tivo does not modify the original recording. It creates a duplicate one-time recording (one check mark) with no name on the same channel that runs until 8:30. I cannot display the details of this stealth recording from the directory or the to-do list. It makes the "tone up" sound, but never displays.

    So I end up with a named recording that did not get modified, and an unnamed recording that did -- the recording process takes up both tuners.

    It gets worse. If I attempt to record a second show between 7pm and 8pm, Tivo silently cancels the "ghost" recording without notifying me. It does show as "will not record" or "did not record" on the to-do list. Even better, it says "conflicts with 3 shows"! I only have two tuners -- how can it conflict with three shows?!

    So I end up with the original recording from 7pm to 8pm, even though I told it to extend, and I am never told that it didn't until I have lost the content. For a while I thought I was going crazy -- didn't I extend this? (Yes, I did.)

    This does not happen when I record a show from scratch and specify a longer run time -- only when I am modifying an already scheduled recording.
     
  2. NorthAlabama

    NorthAlabama tabasco rules

    5,387
    6
    Apr 19, 2012
    sweet home, al
    yes, this is happening. the workaround i'm using is to delete the auto scheduled sp recording from the to do list (leave the modified manual recording). tivo will eventually name the manual recording.
     
  3. MHunter1

    MHunter1 TiVo Bug Hunter

    287
    0
    Oct 11, 2007
    Silicon Valley
    A better workaround is to "view upcoming episodes" and delete the episode you want to adjust then immediately program that episode to record with the padding adjustment. This way you wonÂ’t have to deal with a duplicate being added to the To Do list and you'll get the proper title in your My Shows list instead of the funny-looking manual recording entry.

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=511259
     
  4. take5

    take5 New Member

    23
    0
    Jul 27, 2003
  5. jcian

    jcian New Member

    1
    0
    Mar 31, 2010
    Greater...
    I'm experiencing this same issue and have been going back-and-forth with customer service for over a week.

    It's getting ridiculous. I've been a TiVo user for a very long time and am becoming increasingly frustrated by the product.
     
  6. Keen

    Keen Member

    259
    0
    Aug 2, 2009
    Minneapolis, MN
  7. celtic pride

    celtic pride Member

    389
    0
    Nov 8, 2005
    I havent had this happen to me yet with my wishlist of nba league pass celtics games.When i set up my wishlist for the celtics game ,i added 1 and a half hours to the recording time and it always works fine. When i first set up a wishlist or season pass i add the extra time i want for that program or game so every time the celtics play i have it record the extra time in case the game goes into overtime! It sounds to me like your trying to add the extra time after you have already set up a season pass, I would try redoing the season pass adding the extra time when you set it up!
     
  8. lapdog12

    lapdog12 Member

    43
    0
    Dec 14, 2013
    I'm having the same issue on my recently purchased roamio pro. some one mentioned it might get fixed in a december update, but it is not fixed.
     
  9. dahnb2000

    dahnb2000 New Member

    5
    0
    Feb 7, 2012
    When this first started happening, I called Tivo & they tried to have me go through a bunch of nonsense (rebooting, unplugging, deleting season passes, etc). I have 2 Tivos & they were both having the padding problems so obviously this was a Tivo software problem. I had to contact them 3 times before I asked to talk with a programmer who, after repeated questioning, finally admitted it was a software problem and that it was affecting many other Tivo owners. I've had Tivo since 1999 and don't like how long they are taking to fix something they broke in 30 seconds with the last "update". I also don't like getting the run around from customer service either covering up or just not informed.
     

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