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Poll: What is Comcast billing for CCs?

Discussion in 'TiVo Series3 HDTV DVRs' started by FrogGremlin, Dec 4, 2006.

What is Comcast charging for your last CC?

  1. Nothing :)

    66 vote(s)
    26.2%
  2. Under $1.00

    0 vote(s)
    0.0%
  3. $1.00-$1.99

    78 vote(s)
    31.0%
  4. $2.00-$3.49

    34 vote(s)
    13.5%
  5. $3.50-$5.00

    15 vote(s)
    6.0%
  6. Over $5.00

    59 vote(s)
    23.4%
  1. sammick

    sammick New Member

    65
    0
    Mar 1, 2003
    Was free in Seattle WA but now Comcast is going to charge $1.00 for the second card--which is reasonable as far as I'm concerned
     
  2. ewilts

    ewilts Who, me?

    1,005
    0
    Feb 26, 2002
    Mounds View, MN
    This afternoon I go to switch channels and see that one of the CableCards wasn't receiving the encrypted channels like ESPN. A quick call to Comcast and they said that one of my CableCards had become unsubscribed but he didn't know how. He quickly re-enabled it and it's working fine again. At least I didn't lose my recording for this afternoon (the football game).

    We'll see how long it lasts this time around...

    .../Ed
     
  3. ah30k

    ah30k Active Member

    2,211
    0
    Jan 8, 2006
    I argued to have the additional outlet fee removed. They did.

    Then my second tuner stopped working on digital channels because it went 'unsubscribed'.

    They had to re-add it and add the fee back.

    Less than a month until Verizon FiOS is here, so I'll have more leverage.
     
  4. FrogGremlin

    FrogGremlin New Member

    51
    0
    Mar 25, 2005
    Wilmette IL
    Damn! Just got my January bill. They refunded all my cablecard charges through 12/16 ... and then added them right back in (prorated) for the rest of December at the same $5.99/card (times 6), which is also what they want to bill in January.

    The Christmas turkeys seem to be arriving early this year. :(
     
  5. wilrod

    wilrod New Member

    26
    0
    Dec 24, 2006
    I picked up the cards myself at their local full-service center (no truck roll) and dropped off the STB.

    The recent activity section shows this:
    Code:
    [FONT=Courier New]
    DVR SERVICE            $-11.95
    DIGITAL PLUS PACKAGE   $ 11.99 (promotional rate)
    COMCAST CABLE CARD    $   0.00  
    COMCAST CABLE CARD    $   0.00 [/FONT]
    
    There's also the regular fees and taxes, but less than $1.00
     
  6. jfh3

    jfh3 New Member

    4,469
    0
    Apr 15, 2004
    Denver area
    Don't let Comcast fool you - there's a difference between changing service and changing billing. Don't talk to a 800 COMCAST CSR - call and ask for a bolling specialist.
     
  7. uw69

    uw69 Member

    403
    0
    Jan 25, 2001
    Washington
    I'm not familiar with the term "bolling". What is a bolling specialist? Thanks
     
  8. Menarion

    Menarion New Member

    15
    0
    Sep 28, 2006
    Getting charged $1.50 for the card and $4.95 additional outlet charge. I've got three cards (two in tivo and one in television). Fredericksburg VA and I was Comcast just took over our service (was Adelphia). My bill did just go down this month but I haven't seen the paper bill and can't figure out how to get details on their site yet so I'm not sure why. I'm hoping they took off at least one a/o charge.
     
  9. ashu

    ashu User title defunct

    9,158
    0
    Nov 8, 2002
    MD
    Are you TRYING to be funny (I see no smiley, not even the straight-faced one), or did you just not notice the proximity of i and o on the keyboard? :D
     
  10. dianebrat

    dianebrat I refuse to accept your reality TCF Club

    10,131
    81
    Jul 6, 2002
    boston'ish
    Exactly the same prices in Malden, MA (right out of the city) so Comcast in this region seems to be somewhat consistant (that's a first)
     
  11. glbski

    glbski New Member

    2
    0
    Feb 28, 2003
    Philadelphia
    I am on with Comcast now. They are telling me the cards are free, but there is an Additional Outlet fee of $8.90 for the second card, as it is another device. Seems like they are all over the board here.

    They are saying that if I had two TVs, both with Cable Cards, the first one would be included as a part of the base service. The second TV would have an $8.90 fee, as it would represent a second digital outlet. So using the same logic, that is why my 2nd Cable Card in the S3 is $8.90.

    Seems like the $8.90 fee is higher and different than most of what others' experience is here.
     
  12. sockgap

    sockgap TiVo'd in Jan 2000

    51
    0
    Sep 20, 2006
    Sunnyvale, CA
    A similar thing happened to me - I was actually getting charged 3 additional outlet fees each month, when 1 would be correct for 2 cable cards and no set-top boxes, so I called up. And of course one tuner immediately stopped working.
    Called back and got forwarded to service dept who fixed it. The service guy claimed that he had to add a $2 a month cable card charge to my account to fix it (on top of current digital cable + 1 additional outlet), but we'll see how the bill looks. He also tried to charge me a one time fee for making changes to the account, but I talked him out of it.
     
  13. ninaf

    ninaf New Member

    8
    0
    Dec 27, 2006
    I was told by comcast that they were free in 2006 but starting Jan 1 they would be 1.50 a card. We will see...
     
  14. ewilts

    ewilts Who, me?

    1,005
    0
    Feb 26, 2002
    Mounds View, MN
    I just got a new pricing card in the mail and it said the 2nd CableCard would be $1.50/month.

    The online FAQ still says they're free: http://www.comcast.com/customers/faq/FaqDetails.ashx?ID=2651

    .../Ed
     
  15. generaltso

    generaltso Member

    964
    0
    Nov 3, 2003
    Vermont
    That card says that the second card in the same device is $1.50. Does that mean that if I have two S3 boxes with a total of 4 cable cards, I'll only have to pay for the second card in each box?
     
  16. gayste

    gayste Love TiVo!

    269
    0
    Feb 27, 2002
    Alexandria, VA
    Alexandria, VA
    Gold Package, 1 cable box and 2 Cable cards:
    Additional Outlet 4.95 * 2 = 9.90
    Digital Service 9.95 * 3 = 29.85
    --------------------------------------------------
    Total 39.75

    So for the Gold Package on the two cards would be $24.85 (only keeping the cable box for the Series 2 for TTG)

    I am so scared for them to mess with the billing, because it seems to be tied the the service, every time I ask them to "fix" a billing problem I "loose" a service and I do not want them to mess with the cable card programming.
     
  17. chrishicks

    chrishicks Tivo Junkie

    570
    0
    Dec 30, 2003
    MI
    I'm fearing seeing my first CC installed bill. first I was told free then after 2nd installer visit I was told 6.95 per card, 1.50 per card for a Tivo fee and another 6.95 per card for the additional outlet charge.

    I hope someone is doing all of this wrong as I will definately not be paying 31.00/month just to use my S3.
     
  18. ewilts

    ewilts Who, me?

    1,005
    0
    Feb 26, 2002
    Mounds View, MN
    What I believe it *should* be (and not what I'm paying):
    1. First CableCard included in any digital package
    2. $1.50 for second CableCard in the same device.

    What I'm paying is the additional outlet fee instead of the $1.50 per month, and that's wrong but Comcast is too stupid/stubborn to actually charge this here, despite what it actually says on their rate card.

    .../Ed
     
  19. myosh_tino

    myosh_tino New Member

    58
    0
    Dec 7, 2004
    Cupertino, CA
    This is what I was told when I setup the cablecard install...

    1st card is free
    2nd card is $1.50/mo

    Installation is $15

    I have Comcast in S.F. Bay Area
     
  20. TostitoBandito

    TostitoBandito New Member

    230
    0
    Sep 17, 2006
    Bellevue, WA
    Both cablecards are free for me. I just drove down to the local office and asked for two cablecards back in September. I'm in Bellevue, WA (near Seattle).
     

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