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Photos Not Working in Tivo Desktop

Discussion in 'TiVo Home Media Features & TiVoToGo' started by Hcour, Oct 6, 2009.

  1. Hcour

    Hcour Member

    867
    11
    Dec 24, 2007
    The folder is not showing up on my Tivo. Tivo Desktop is seeing my NPL list, so it must be connected.

    Whenever I click on "Services" in the TD menu I get an error msg "The specified service does not exist as an installed service." Could this have something to do with it?

    Thanks,
    Harold
     
  2. sean244

    sean244 New Member

    1
    0
    Oct 11, 2009
    Solution!!

    I just called TiVo support and they confirmed that Tivo Desktop 2.7 or higher has a Windows XP, Vista firewall issue. The best solution for me was to downgrade to Tivo Desktop 2.6. This was not as easy as it sounds. First you must run the standard uninstall feature, but then, you must remove a "bonjour" program. I recommend calling customer service to do it correctly. In a nutshell we removed 2.7 completely and then we loaded 2.6.

    Worked like a charm!

    Hope this helps

    Sean244
     
  3. Hcour

    Hcour Member

    867
    11
    Dec 24, 2007
    Thanks, Sean. I'll give that a try.
     

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