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Discussion in 'TiVo Roamio DVRs' started by huntrdog, Nov 1, 2013.
Thank you! This is great news for us
I just wanted to post an update that Comcast pushed 1.5.3 1101 to my Scientific Atlanta cable card, and paired it, and that fixed the issues that I had with channels not coming in. I'm going to think about maybe upgrading to Roamio now that the channels are finally working right for me here in Palm Beach Gardens. I appreciate the help here. Thanks!
I'll chime in to add that my problems (in Greenacres) with lost channels on my Premiere were resolved with the cable card update, as well.
We're neighbors And my daughter's Premiere is fixed as well (Boynton Beach).
All good in Boca too. No more errors.
Lost everything as of 10 minutes ago. All V58 errors :<
Called comcast and they re-paired the cards again (sigh)
Mine has been going strong. Hopefully it doesn't happen again.
Is your TiVo on a UPS?
FYI. Prior to 11/15, my Premiere, HD, and S3 had various firmware versions. I came back from vacation today (12/1) to find my Premiere, HD, and CC1 on my S3 all at PKEY1.5.3_F.p.1101. Strangely, CC2 in my S3 was not updated, so I'll have to give them a call tomorrow about that. But it does appear that the many complaints got some attention.
Palm Beach Couty TIVO owners,
I'm coming a little late to this thread, but I live in Boynton Beach and have experienced ALL of the problems you have. I have a three year old two tuner Premier with a cable card. I am still having the problems as of today 12/9/13. The SAME problems Do I need to have Comcast re-pair my card or do I need the new firmware specifically for my card? Can someone tell me what I need to do to get this resolved. thanks gang.
First thing you need to do is find out what firmware your card is running.
Go to the TiVo Cable Card Diag menu and look for the word PKEY. The firmware version will follow. Let us know what version you have, and we'll take it from there.
Thanks for the reply. Here's what I have done this morning right before seeing your current post. I sent an email to
We_Can_Help@cable.comcast.com and then I went first and removed the cablecard to see who made it, model number , date etc. I put it back in and lo and behold, i started receiving the 1.5.3 1101 firmware update. So I am assuming that the issues may now be solved, at least for us lucky folks in Palm Beach County and I too will consider buying a Roamio. So far, so good. I hope it holds!!!!
My apologies! I'm sorry, I just saw your post to me now.
My issue was due to Comcast recoding my bill (sigh). They have since fixed the problem.
But, just wondering.. what is a UPS?
Great news. I'm having a Roamio sale. PM me for the details.
A UPS is an Uninterruptible power supply. Basically, this means that (on most units) electronics plugged into this device are always running on battery power. When the power goes out -- as it always does down here in Florida -- your TiVo will stay on and won't reboot.
I have my TiVo, router, network switch and Control4 controller all running on a Panamax UPS. BTW, there are much less expensive models available from APC ($35 +)
Thanks Dawn I was pretty sure that's what you were referring to, but I wasn't sure. To answer your question though...no, we don't. It's been on my "to do" list for ages.. I need to give it a higher priority
Well, yesterday was a good day for my Tivo Premier when after removing and then re-inserting the cable card, the new firmware was downloaded. So far, after 30 hours, everything seems to be working as it used to. Yesterday, I even received a phone call from a gentleman at Comcast respondng to my message to We_Can_Help@cable.comcast.com He gave me his name and number in case anything else was not working. So all seems well after several months of continuing frustration and finger pointing every which way.
Is anyone seeing Xfinity on demand available? The Tivo site says it should be available for our zip codes.
You're right. But we don't see anything on Channel 01 other than what's been there all along