Humbug. DTV paid TiVo a BIG chunk of investment change to have the rights to do things their way. DTV uses the DVR as a retention mechanism, which means it needs to make people happy to continue retention. DTV gets their updates from TiVo ... they may be responsible for the front-line technical support, but they do not do the mass of code development, which is a large portion of the true "support" of the product. If anything, DTV is going to -increase- their support costs over time as TiVo is less and less able to support the older codebase. Any fix, feature enhancement, etc has to get back ported and you have to keep your support techs trained on older technology, while at the same time fielding more and more calls from people who don't understand why their DTV DVR (which they think is a "TiVo") doesn't do what their friend's SA or Digital Cable TiVo does. IMO, DTV is being a stick in the mud purely and simply for 2 reasons: 1) They are scared of what happened to ReplayTV with the whole internet-enabled program sharing combined with the illegality of trading perfect digital copies. At first they probably were going to completely ignore HMO. Then, we got loud enough and they started talking about custom features that they programmed (then they figured out #2 below), now I fully expect them to backpedal and at least release v4 with folders if not full HMO, but they are going to take their time, consult many lawyers, and craft lots of press releases ... that way if they release it in a few months they can say "look, we're nice, we listened to our users and gave them what they wanted". 2) Hughes has yet to learn how to support their product ... I'm referring to things like the audio dropouts ... until they can fix the bugs, how are they going to create anything new? This is a catch-22 though, as it locks them into the older versions even more. Besides, alot of folks are perfectly willing to pay for HMO by the month (I'm not, but I would be willing to pay a one time fee like with TiVo). Others are willing to pay more per month to get back to a TiVo upgrade path (that I would consider). DTV may have a great set of retention policies, but I have yet to see much goodness about their technical support. We're definitely getting what we pay for when it comes to that.