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Organize an HMO request

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by edrock200, Apr 1, 2003.

  1. Apr 28, 2003 #81 of 710
    jahf

    jahf Mew Nember

    351
    0
    Apr 18, 2002
    Nederland, CO
    Humbug. DTV paid TiVo a BIG chunk of investment change to have the rights to do things their way. DTV uses the DVR as a retention mechanism, which means it needs to make people happy to continue retention. DTV gets their updates from TiVo ... they may be responsible for the front-line technical support, but they do not do the mass of code development, which is a large portion of the true "support" of the product.

    If anything, DTV is going to -increase- their support costs over time as TiVo is less and less able to support the older codebase. Any fix, feature enhancement, etc has to get back ported and you have to keep your support techs trained on older technology, while at the same time fielding more and more calls from people who don't understand why their DTV DVR (which they think is a "TiVo") doesn't do what their friend's SA or Digital Cable TiVo does.

    IMO, DTV is being a stick in the mud purely and simply for 2 reasons:

    1) They are scared of what happened to ReplayTV with the whole internet-enabled program sharing combined with the illegality of trading perfect digital copies. At first they probably were going to completely ignore HMO. Then, we got loud enough and they started talking about custom features that they programmed (then they figured out #2 below), now I fully expect them to backpedal and at least release v4 with folders if not full HMO, but they are going to take their time, consult many lawyers, and craft lots of press releases ... that way if they release it in a few months they can say "look, we're nice, we listened to our users and gave them what they wanted".

    2) Hughes has yet to learn how to support their product ... I'm referring to things like the audio dropouts ... until they can fix the bugs, how are they going to create anything new? This is a catch-22 though, as it locks them into the older versions even more.

    Besides, alot of folks are perfectly willing to pay for HMO by the month (I'm not, but I would be willing to pay a one time fee like with TiVo). Others are willing to pay more per month to get back to a TiVo upgrade path (that I would consider). DTV may have a great set of retention policies, but I have yet to see much goodness about their technical support. We're definitely getting what we pay for when it comes to that.
     
  2. Apr 28, 2003 #82 of 710
    MikeO

    MikeO New Member

    64
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    Jan 24, 2001
    Central Florida
    I second that... It does SUCK that we paid lifetime and don't get lifetime updates.


    m
     
  3. Apr 29, 2003 #83 of 710
    parzec

    parzec Wizard of Oz

    790
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    Jun 21, 2002
    Charlotte, NC
    In retrospect, I probably should not have posted to this thread since it is, afterall, a sticky thread to develop a petition in favor of HMO, not a topic to debate its value/feasibility. Please continue to gather your support and I'll look for another thread to give opinion. Appologies...
     
  4. Apr 29, 2003 #84 of 710
    WeKnSmith

    WeKnSmith New Member

    233
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    Jun 24, 2002
    Noblesville, IN
    We're at 2230 now.
     
  5. Apr 30, 2003 #85 of 710
    MichaelK

    MichaelK New Member

    7,308
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    Jan 10, 2002
    NJ
    For the curious-

    have you contacted directv yet?



     
  6. May 2, 2003 #86 of 710
    KHLS97

    KHLS97 New Member

    105
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    Feb 2, 2003
    Chicago Suburbs
    We're at 2313 now! : )
     
  7. May 21, 2003 #87 of 710
    dengel

    dengel Linux or Die!

    403
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    Oct 19, 2001
    RTP, NC
    Are we waiting for a magic number before we submit the petition?

    d.
     
  8. May 21, 2003 #88 of 710
    02RedLT

    02RedLT New Member

    23
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    May 21, 2003
    Louisiana
  9. May 21, 2003 #89 of 710
    MLans

    MLans New Member

    2
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    Dec 21, 2001
    Hoffman...
  10. May 24, 2003 #90 of 710
    lev

    lev New Member

    6
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    Feb 3, 2002
    North...
    I got my DirecTivo and the satellite service during the AVS forum's downtime, or I would have signed the petition sooner.

    I hope it gets through to someone. Not having advanced wishlists really made my transition from a standalone Tivo a lot less comfortable than I would have preferred.
     
  11. May 24, 2003 #91 of 710
    jahf

    jahf Mew Nember

    351
    0
    Apr 18, 2002
    Nederland, CO
    Well, after returning from vacation I gotta say ... DAMN I need folders (ie, update 4.0). I -want- the MP3 player, but with all these episodes of Good Eats and others that I want to keep for awhile, folders would DEFINITELY help me navigate.
     
  12. May 27, 2003 #92 of 710
    durst

    durst Member

    111
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    Nov 12, 2002
    Fort Worth, TX
    #2723 here! is there a goal we are trying to reach?
     
  13. May 27, 2003 #93 of 710
    Sean Cusick

    Sean Cusick New Member

    54
    0
    Feb 28, 2002
    Boston, MA
    Did anyone notice that on the tivo web site, there is a link to contact directv to order HMO on their order page? Is this wishful thinking on tiVo's part, or a sign of things to come? Any ideas?
     
  14. May 27, 2003 #94 of 710
    edrock200

    edrock200 New Member

    2,569
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    Feb 7, 2002
    Northern...
    link?
     
  15. May 27, 2003 #95 of 710
    edrock200

    edrock200 New Member

    2,569
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    Feb 7, 2002
    Northern...
    Are you referring to the "DIRECTV® DVR with TiVo Customer?
    Please visit DIRECTV® or call 1-800-DIRECTV to activate your service. " statement on the right hand side of this page:
    https://www3.tivo.com/tivo-com/mma/hmo/hmooffer.do

    If so I believe that's only referring to activating the DVR service, not HMO.
     
  16. May 27, 2003 #96 of 710
    PJO1966

    PJO1966 Legally Married

    9,795
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    Mar 5, 2002
    Los Angeles, CA
    Proud to be #2733.
     
  17. May 27, 2003 #97 of 710
    Deja-vue

    Deja-vue Challenge everything

    270
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    Nov 2, 2002
    Long Beach
    Signed, # 27something.
    :D
     
  18. Jun 1, 2003 #98 of 710
    oopidupiman

    oopidupiman New Member

    10
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    Feb 4, 2003
    Natick, MA
    29XX! Keep signing!!!
     
  19. Jun 2, 2003 #99 of 710
    iDriveX

    iDriveX TiVo/Mac Guru

    397
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    Jun 2, 2003
    Los Angeles, CA
    Just got my DirecTiVo today....Very upset to see there is no Home Media Option for the DirecTiVo units....Signed...#2979!
     
  20. Jun 3, 2003 #100 of 710
    zarphlob

    zarphlob New Member

    15
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    Sep 2, 2002
    Denver

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