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Official Toshiba RS-TX Owners Club

Discussion in 'DVD TiVo Units (Archive)' started by TivoDaddy, Dec 21, 2004.

  1. ashu

    ashu User title defunct

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    Nov 8, 2002
    MD
    Affirmative. Existing drive already is +-R/RW and +R Dl capable. Nothing but -R and -RW will work. Don't ask ME why :)
     
  2. freeze12

    freeze12 Member

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    Aug 20, 2006
    I have never opened the case on My Tivo,but reading all the posts the drives are not very reliable & do not last long. I paid extra for an extended warranty in which is in effect now. The only thing I have tried is the every once in a while unplugging the Tivo hoping to get the green screen of death.Toshiba does not do the extended warranty repair on this unit as per My warranty paperwork states.
     
  3. azitnay

    azitnay New Member

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    Washington,...
    What you are reading is the vocal minority. Go check the Series3 forum for an example :). The vast majority of us are very happy with our Series3's, but in reading that forum you'd think the Series3 was a complete disaster.

    I don't know how long your extended warranty is, but there's no question that your drive will fail eventually. Hard drives, like other moving parts, simply have limited life spans. However, I can attest that of the many TiVos I've purchased or otherwise obtained for myself or friends and family over the years, I've only ever had a single original TiVo drive fail on me (although I've had at least three upgrade drives fail). The lone failure was the original 60GB in a TCD140060 that was bought on eBay, and it failed just a couple weeks after I received it. When I cracked the case to replace it, I noticed that the case fan had been disconnected, which probably means the unit had been running hot for months or even years, and we all know that heat kills hard drives.

    No matter what, I still think it's stupid to try to break something... Besides, all TiVos are designed to handle a plug-pulling gracefully (although every power cycle does put undue stress on the drives).

    Drew
     
  4. ashu

    ashu User title defunct

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    Nov 8, 2002
    MD

    And the power supply - which you don't want to do, because it's failure may be precipitated BY your actions, but may not happen until AFTER your extended warranty expires.

    Just leave it be, as Drew is nicely suggesting :)
    You don't go crashing your car into every lamppost just before the insurance runs out, to get "Value For Money" for all the premiums you've paid all year, now do you? :eek:
     
  5. freeze12

    freeze12 Member

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    Aug 20, 2006
     
  6. azitnay

    azitnay New Member

    2,977
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    Jan 20, 2003
    Washington,...
    Yes, the RS-TX20 is a Series2. I was only mentioning the Series3 forum as an example of a vocal minority.

    If one or both of the USB ports are truly broken, I'd consider that reason enough to invoke your extended warranty.

    Drew
     
  7. Apr 9, 2007 #1467 of 2047
    ACD#1

    ACD#1 New Member

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    Dec 15, 2004
    I'm about to chunk it out the window or take it to the marina to sell as a boat anchor...

    Original one quit after about 13 months--no video output. Called Toshiba and the quickly offered to extend the manufacter's warranty, to send it in and they would take care of it.

    They took care of it ok; sent me a refurb. It refused to go past the "almost there" screen in the programmng phone call. Repeatedly. Called them again, sent it back in, they returned the same unit.

    This time it wouldn't go beyond "Powering up". Both LEDs on.

    Called again, sent in again, returned again, same problem again.

    Searching the forums tells me it is probably the HDD or the power supply. Never been in one due to "void warranty" issue thing, but am tempted to take matters into my own hands since Toshiba seems to be incapable of correcting the issue. If it wasnt' for the hassle of reinstalling the thing into the entertainment system, I would keep sending it back to them until they get it right.

    Is the power supply the same as a computer power supply? Can I pull it out and take it down to my local computer shop and have them test it?

    Which is the first thing to replace--power supply or hdd?

    Thanks.
     
  8. Apr 9, 2007 #1468 of 2047
    azitnay

    azitnay New Member

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    Jan 20, 2003
    Washington,...
    In general, hard drives fail more often than power supplies... However, your specific problem does sound like the power supply.

    Given that power supplies aren't trivial to replace, since it sounds like you still have a warranty option, I'd take it. Try telling them you think it's the power supply this time, and see if they have any more luck in fixing it. You can't just use a standard computer power supply. WeaKnees does sell replacement power supplies for some TiVo models at http://www.weaknees.com/tivo-power-supply.php, but I don't see the RS-TX listed.

    Beyond that, since it's easy to test the hard drive by putting it in a computer and running diagnostics on it, that'd be one other thing to try.

    Drew
     
  9. Apr 9, 2007 #1469 of 2047
    ashu

    ashu User title defunct

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    Nov 8, 2002
    MD
    Just be sure not to plunk the drive into a Windows XP PC - it'll likely nuke the MBR and render it TiVo-unrecognizable until you write a fresh image on it. (Of course, if you DO have access to an RSTX image, this would be fine!)

    I find that the Ultimate Boot CD is the best option to diagnose drives. Remember to BIOS-disable or even physeically disconnect your WinXP drive first, and boot from the UBCD CD.
     
  10. zogger

    zogger New Member

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    Nov 3, 2004
    My RS-TX20 is caught in a reboot loop. I inserted a DVD last night that I burned on my computer and it seems to have caused the DMS to restart. It gets partway through the start up and then goes back to the beginning. I can't eject the DVD because the unit never gets to a point where the buttons work. I'm guessing that the DVD is the culprit since it's what triggered the situation but don't know for sure. Any suggestions would be appreciated. Thanks!
     
  11. EvilMidniteBombr

    EvilMidniteBombr what bomz at midnite

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    May 25, 2006
    Parts...
    zogger, Turn off (unplug) the power to your TiVo. carefully pull down the front door of the DVD tray. It is purely cosmetic and it will open easily. Behind that door you will see the actual DVD drive tray. Below the tray is a small circular opening. Take the end of a paper clip, insert it into the hole and gently push. Note: the paperclip should be as close as you can get to straight & level. The tray should open enough for you to be able to pull it open and retreive the DVD.

    Plug it back in and hopefully (if the DVD really was the cause of the problem) you'll be back in business.
     
  12. zogger

    zogger New Member

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    Nov 3, 2004
    Thanks for the suggestion. Unfortunately behind the cosmetic door is nothing but the actual drive and there's no circular opening. I looked earlier hoping to find a manual release as can be found often on a regular DVD player. No such luck and Toshiba is less than no help at all. Again - thanks for trying!

    My next step is to remove the cover and see if by removing the DVD drive I can find a way to manually open it.
     
  13. windracer

    windracer joined the 10k club

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    St. Pete, FL
    Actually, the manual eject hole is there, it's just hidden beneath the plastic bevel. If you shine a flashlight in and look on the left-hand side of the drive, just past the end of the HDD light on the outside frame, you'll see it. It's a sharp angle, though. I just tried on mine to manually open the door and was not able to ... you might have better luck.

    You might be better off just opening the case.

    I guess the other question is ... are you sure it's the DVD? Where exactly does it reboot? Do you get to TiVo Central, or is it happening on the "Please Wait" or "Almost There" screens?
     
  14. EvilMidniteBombr

    EvilMidniteBombr what bomz at midnite

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    May 25, 2006
    Parts...
    It's there, but like windracer said, it's hidden pretty well. On my unit it is about 1 to 1 1/4 inch from the left side of the drive. It is at a very awkward angle. I've been able to use it to open my drive, so I know it works. You might have to fish around a little first.
     
  15. ashu

    ashu User title defunct

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    Also try keeping the Eject button pressed as you power up the RSTX - I *think* I've had success with this procedure with my Humax DRT (essentially identical unit)
     
  16. zogger

    zogger New Member

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    Nov 3, 2004
    Thanks for the suggestions. I'll have another look. Regarding the reboot routine, it gets to the point of asking me press Select to accept the component video hookup and then goes back to the startup and I get the Please Wait, Almost there messages but never get to Tivo Central. Weaknees wants to sell me a new HDD drive, but since it was working fine until I inserted the DVD, I'm guessing that it is the culprit so want to try and verify that is the case before scrapping the drive.
     
  17. zogger

    zogger New Member

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    Nov 3, 2004
    By removing the cover and pulling out the DVD drive I was able to get at the eject hole. Once I removed the DVD it powered up just fine. Now if I could just figure out how a DVD could cause the DMS to do what it did......
     
  18. windracer

    windracer joined the 10k club

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    Yeah, that is really strange! Glad you were able to fix it though.
     
  19. EvilMidniteBombr

    EvilMidniteBombr what bomz at midnite

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    Parts...
    Totally uneducated guess in 3...
    2...
    1...

    Since the Tivo is basically a computer, maybe it was trying to boot off of the DVD drive for some crazy reason.

    Stupid computerses. I hates computerses. They are always spying on me and making me go to the internet.
     
  20. ashu

    ashu User title defunct

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    "Stupid" Computerses? No - they're my Precious(es)!
     

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