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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. Fofer

    Fofer XenForo Rocks! TCF Club

    82,152
    311
    Oct 29, 2000
    Has the "change" from the HD Tier (to clear QAM?) already happened?

    Because, just to reiterate, I am in TWC SoCal (formerly Comcast) territory, and I just now confirmed I still receive ESPN HD (424) and ESPN2 HD (425.)

    If it does (or has) moved to clear QAM, I don't see why the Series 3 would have a problem with it. The guide data and channel listing would just need to be updated to reflect the channel change (if there is/was one.)

    So long as it doesn't move to SDV I'd think we'd be okay, right?
     
  2. davewall

    davewall New Member

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    Jul 11, 2007
    Absolutely, we SHOULD be OK unless they moved it to SDV. And I believe the change (out of the HD Tier) has already happened, and there's no reason that I know of that the S3 SHOULD have a problem with it. There shouldn't even be a channel change. But unfortunately none of that helps me.
     
  3. nharmon91

    nharmon91 New Member

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    Jul 1, 2007
    Im curious, who do you guys call to send hits to your cablecards? I just had the 4th tech guy come install a card and it is stuck on ECM:0 EMM: 2 EID: Oxffffffff

    I heard I could fix this by sending a hit to it but customer service wont do jack. Anyone else I can call? Or anything else I an do? I really dont want to schedual a 5th tech to come out.
     
  4. zaknafein

    zaknafein Shorthanded

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    Jul 17, 2001
    Kansas City, MO
    Anyone have experience with CCs in Kansas City? I just pulled the trigger on a TiVo HD, and I'm curious if anyone else had done the install on a S3 yet.
     
  5. CaptDS9E

    CaptDS9E New Member

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    Dec 3, 2002
    I live in Far Eastern Queens, NY. My brother and I both got The new HD Tivo, and was wondering if anyone out here has had any problems getting cable cards from TWC. I plan on calling them tomorrow to set up installation on both Tivo box's
     
  6. MisterUCLA

    MisterUCLA New Member

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    Mar 31, 2002
    This was on one of my statements.

    I only subscribe to Broadcast Basic and the HDTV tier, so I was worried.

    June 19th came and went and I never lost those channels.

    I'm in West LA, I used to be Adelphia Santa Monica, but I guess I'm TWC West LA now.
     
  7. nharmon91

    nharmon91 New Member

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    Jul 1, 2007
    I have my 4th tech schedualed for today to get my 2nd card working, lets see how this goes.
     
  8. Moochie88

    Moochie88 New Member

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    Mar 3, 2007
    I'd like to switch from the TW-supplied SA HDDVR to the new $299 HD Tivo. I have several questions. When I looked into this last winter there were numerous issues with TW about getting two cable cards and complaints about the technicians not knowing what to do. Anyone having success with TW in getting 2 cards? I assume I have to have someone come to the apartment to install them, right? What about the ability to download from the 'net? I have a wireless system and one cable modem (not in the same room as the TV). I also have a Mini Mac hooked up to the TV that's on the wireless network. What do I need with the Tivo? A second modem? Or the Tivo wireless router. What is the down side to switching as far as services from TW? :confused:
     
  9. c-surfer

    c-surfer New Member

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    Jul 25, 2001
    San Diego,...
    My January 2007 Time Warner San Diego cable-card install appointment was uneventful. The technician showed up, put the 2 cable cards in the slots, phoned in some authorization codes found on Tivo's diagnostic screen and it was done.

    The only issue I've experienced post-install is that when there's a digital cable outage, it is necessary to cycle power on the Tivo to get the HD channels to work again. There have only been a couple outages since January so it isn't a big deal; set-top box renters probably have to deal with stuff like that too.
     
  10. randomsolutions

    randomsolutions New Member

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    Jul 25, 2007
    c-surfer can you please tell me how much they are charging you for 2 cable cards? I have TWC in SD as well and I'm thinking of upgrading, but I'd like to avoid the hidden costs.
     
  11. c-surfer

    c-surfer New Member

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    Jul 25, 2001
    San Diego,...
    $1.75 x 2 = $3.50 for 2 cards
     
  12. nharmon91

    nharmon91 New Member

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    Jul 1, 2007
    No one showed up, fantastc
     
  13. CaptDS9E

    CaptDS9E New Member

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    Dec 3, 2002
    Just got off the phone with TWCNYC . 4 cable cards for 2 of the new HD Tivo's will be installed on Thursday. Hope it goes smooth.
     
  14. nharmon91

    nharmon91 New Member

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    Jul 1, 2007
    Got 2 guys working on it, Im just unplugging it and they send hits, but its still not working. I am wondering if its unpaired or something, though I know they have authorized it.
     
  15. nharmon91

    nharmon91 New Member

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    Jul 1, 2007
    If you have a wireless network all you need it the wireless network adapter.
     
  16. randymac88

    randymac88 New Member

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    Feb 29, 2004
    I have purchased and am staring eagerly at the $300 HD TiVo. I can't wait to get back in there...it's been three long years since I junked my S2 in favor of the HD DVR from Time Warner Cable in Manhattan.

    I live in the East Village, and I have a scheduled tech visit for Tuesday to install two cablecards for the TiVo. I am working on getting my old lifetime subscription transferred over to the new box (we'll see if that works), but have been on hold for over 20 minutes now.

    All this talk about TWCNYC Cablecard/Tivo issues is making me nervous! Anyone have any updates on this? I'll post my experience on Tuesday after the guy leaves.
     
  17. CaptDS9E

    CaptDS9E New Member

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    Dec 3, 2002
    I'm a bit nervous as well since we are having 4 cards installed, but I have no problem getting on the phone to get things fixed if there is a problem
     
  18. LLane

    LLane New Member

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    Jul 29, 2007
    Manhattan, NY
    Hi. I'm new to Manhattan and planning to get first TWC installed in my new apartment, then getting the standard TiVo Series2 TCD649 from Weaknees. I was just wondering whether I should expect a pretty smooth installation of the TiVo service. I'm new to the whole DVR arena and I'm not very tech-savvy. I've been reading a couple of threads here and I'm concerned about the slow switch to SDV by TWC. I'm just a student, living off a stipend, and I'd hesitate to invest in a TiVo if it'll become useless in a couple of months.

    I'd really appreciate any input on the matter.
     
  19. Tallguy001

    Tallguy001 Member

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    Sep 5, 2003
    Milwaukee, WI
    Long-time lurker here. I have been reading the discussions for the past 10 months or so re: the S3 and cablecard installation. While the S3 was a little above my price-range, I ran out and picked up a TiVo HD yesterday. I called Time Warner yesterday to set-up the cablecards to be installed. To my shock, they had an appointment available this morning!

    The tech arrived within the time window and promptly stated this was his first cablecard install, and he seemed quite nervous. I explained the cards were for a Tivo and not a television and he seemed confused. In any event, once he settled down the process was fairly painless. We followed the instructions for the first card and he called it in (he needed the card # and the host ID)and he gave the info for the 2nd card as well. Once the person on the other end of the line got the correct info (she transposed a couple of numbers on the first attempt), I was receiving channels 1-99. We checked to see which channels were working and noticed that the digital were not being receive. The woman on the line realized she had programmed the account to only receive 1-99 and quickly corrected the problem to accurately reflect the channels I receive.

    So, the tech left within 45 minutes and everything works properly (fingers crossed, knock on wood). I have not been a huge fan of TW, but I am very pleased with how this process went. Under 24 hours to get a truck roll and I didn't have to take time from work. I'd be happy to answer any questions if there are any!
     
  20. JoeSchueller

    JoeSchueller New Member

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    Jun 16, 2004
    Are you able to access all your channels or are any mysteriously missing.

    PS: Great news to hear MKE is finally out of the CC dark ages. TWC tried for months to get one to work in my parents' DLP last year and finally just blamed it on the TV (and started charging them $10/mo for the STB insted). Gotta love the monopolies!!!
     

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