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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. Sep 16, 2006 #61 of 6277
    comicsacrifice

    comicsacrifice New Member

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    Sep 14, 2006
    I just sent this to every TIVO e-mail address I could find:

    " Dear Tivo,
    you guys better deal with the cable companies.. (mainly time warner) they are hurting you. the switched digital video is rendering the cablecards useless as they can not receive many of the cable channels. does this not break the FCC mandate on cable card support? should my cable viewing experience be crippled just because I chose not to use the cable companies horrible set top box and instead opted for YOUR new series 3 tivo along with the aid of cablecards?

    seems to me like you guys are the ones that should be heading this battle. "


    So if this "switched video" does indeed break the FCC mandate for cable card support, couldn't this open the door for a class action lawsuit? We ALL need to fight this now so it doesn't grow. Right now its austin and a few others.. soon it will be you. We need to fight this.
     
  2. Sep 16, 2006 #62 of 6277
    Gene S

    Gene S New Member

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    Feb 10, 2003
    Belleville, IL
    I wonder if she got SDV and Digital Simulcast confused. (I think that is the right term)
    Often they send a digital channel as well as the analog channel. If you have a STB from the cable company and tune to channel 13 for example, and 13 is sent in analog and digital, the box will display the digital channel. If you don't have a box and tune to channel 13 you get the analog version.
    If you use a S3 without a cable card you will get the analog version.
    If you use a S3 with a cable card you will get the digital version.
    The Food channel, weather channel, and CNN are popular channels. It wouldn't make sense to make these SDV channels, there would be no bandwidth savings.
     
  3. Sep 16, 2006 #63 of 6277
    SCSIRAID

    SCSIRAID Active Member

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    Feb 2, 2003
    Vero Beach, FL

    "If you use a S3 with a cable card you will get the digital version"

    Not true with TWC Raleigh. Cablecard gets the analog version.

    When I had the card in a TV, I could see that analog artifacts. Spoke with TWC and they confirmed that CC receives NTSC analog for channels under 100. Digital Simulcast is only with their STB.
     
  4. Sep 16, 2006 #64 of 6277
    comicsacrifice

    comicsacrifice New Member

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    Sep 14, 2006
    You're STUCK with analog on all channels 100 and below? that is insane.. what's the point of even having an 800 dollar HD tivo then? and whats going to happen to the people who purchased an hd tivo when they go to switched digital all over? this could end up very badly.
     
  5. Sep 16, 2006 #65 of 6277
    SCSIRAID

    SCSIRAID Active Member

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    Feb 2, 2003
    Vero Beach, FL
    The only hope is that Tivo will provide the capability to remap the analog channel number to the digital simulcast QAM channel.

    It doesnt appear to be SDV... Just fixed digital QAM. TWC could do the mapping for us in the CC.... but that would require them to actually care about us.
     
  6. Sep 16, 2006 #66 of 6277
    jacksonian

    jacksonian New Member

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    Nov 3, 2003
    North Carolina
    MurrayJimW,
    Please keep us posted on any SDV issues. I've exchanged emails with Jack Stanley, President of Triad TWC regarding the SA8300 and SDV and TiVo S3. If you start losing HD channels or anything else, please post here or PM me.
     
  7. Sep 16, 2006 #67 of 6277
    comicsacrifice

    comicsacrifice New Member

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    Sep 14, 2006
    i don't get the feeling that time warner really cares about me, at least not the los angeles branch. not in the least. the woman spit in my face when i went into the oxnard street office. not kidding. she said "we don't need you, you need us. sorry." then she spit in my face.
     
  8. Sep 16, 2006 #68 of 6277
    jacksonian

    jacksonian New Member

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    Nov 3, 2003
    North Carolina
    That list doesn't address any SDV channels, and the Triad technical guy has told me that they're putting "all their channels" on SDV.

    Cool that their are several of us from the Piedmont Triad NC.
     
  9. Sep 16, 2006 #69 of 6277
    Trynyty

    Trynyty New Member

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    Jul 16, 2002
    Here is an email I received from a contact within TW in SC. Already obsolete technology!? Also, why are hispanic customers being prejudiced against? They cannot use cable cards for hispanic content apparently.

    Enjoy:

    -------------------------

    Hello,

    I'm sorry you didn't realize SDV was an issue with one-way cable cards. I thought I might have covered that in detail on the forum. Let we say that you receive all the channels you pay for because we are not selling partial 'tiers' of digital service. Two exceptions probably instantly leap to your mind: Premium channels and The HD Tier -

    Premium - customers only ever pay for the linear channel of service, so HBO East coast proper. All other multiplex of the screen are free. So if you were living in Lane, SC you would pay $9.95 for HBO one channel in Analog, just like in Columbia where you pay $9.95 for the one channel and get the other 13 as a bonus because you are a digital premium subscriber.

    HD Tier - we launched as a 5 channel service at $6.95 and when we added Universal HD, we didn't increase the rate, so CableCARD subs are getting and paying for what was always available to them.

    2 Way CableCARDs will be available next year - BUT they will not convert your existing one-way television into two-way - the input on your TV will remain one way even with a two-way card. 2 way TVs are sometime next year as well, but that would be another expenditure for you.

    I have attached a list of channels available with the CableCARD - it doesn't include HBO HD East or Sho HD East - this is my typo, but you get them. What you cannot get is:
    Digital Sports Tier
    Hispanic Tier
    Sports Packages
    PPV
    All West Coast Premium channels
    Selected East Coast Premium multiplex channels

    Tivo 3 is One-Way, so same SDV issues will apply

    You will not get ANY additional HD channels beyond your current line up with one-way cable card.

    Again I apologize for not doing a good enough job to wave you off this already obsolete technology.
     
  10. Sep 16, 2006 #70 of 6277
    pkscout

    pkscout Active Member

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    Jan 10, 2003
    Honolulu, HI
    Well, that bites, and is yet another example of the monopoly keeping competition out through marginally legal means. Basically what I have come to expect from TWC. I guess I won't get the cablecards then, as that's the only reason I had to have them (I get all my HD OTA in Durham). Actually, I think I'll just keep DirecTV and not even bother with TWC (never thought I'd say that, but the 6.3 upgrade extended the life of my HDTiVo significantly).
     
  11. Sep 16, 2006 #71 of 6277
    Gene S

    Gene S New Member

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    Feb 10, 2003
    Belleville, IL
    I'm not doubting you, this just is contradictory to what I've read in the past couple months. (I'm trying to find the posts where I read it, I don't remember if it was here or AVS, so its taking some time.) And one of the uses of cablecards is to map QAM digtial channels.
    For years, the general rule of thumb were channels 1-99 are analog, and 100+ are digital, but that is no longer accurate, for most major cable companies.
     
  12. Sep 16, 2006 #72 of 6277
    pkscout

    pkscout Active Member

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    Jan 10, 2003
    Honolulu, HI
    Mapping the HD channels to specific QAM frequencies and re-mapping the analog channel to its digital simulcast are two different things.
     
  13. Sep 16, 2006 #73 of 6277
    2farrell

    2farrell New Member

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    Jul 11, 2002
    Willow...
    Yes, I got the same quote and also got told I would no longer be able to stay in DIGIPiC and my Internet bill would also go up too since I would be a-la-carte.
    That sucks and is just plain bad service. :mad:
     
  14. Sep 16, 2006 #74 of 6277
    BillyT2002

    BillyT2002 Crush!Kill!Destroy!

    1,125
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    Oct 19, 2002
    Waterville, ME
    Time Warner took over Adelphia here in Waterville, ME. The first 100 channels are in analog and there is no digital simulast available here even with their best DVR STB. They plan on making no changes to this area until 1999 (so that probably means no SDV either). They have 3 major networks in HD and three or four national HD channels beyond that, but they don't have very much HD. So, as much as I'd like to buy an S3 and support TIVO, I'm going with DirecTV's HR20-700 solution to complement the HR10-250 and HDVR2 receivers that I already have, which ultimately means another two year commitment starting on Monday 9/18/2006.

    So, Time Warner Cable has lost out on this sale.

    I really hope that Verizon is serious about bringing FIOS here as they state on the FIOS web page and the sooner the better.
     
  15. Sep 16, 2006 #75 of 6277
    comicsacrifice

    comicsacrifice New Member

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    Sep 14, 2006
    1999?
     
  16. Sep 16, 2006 #76 of 6277
    comicsacrifice

    comicsacrifice New Member

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    Sep 14, 2006
    damn it. i really didn't want to have to return this thing, but i think i have to. unless tivo can guarantee some kind of swap out deal when they release the next tivo with cablecard 2.0 compatibility and a bigger hard drive. what a hassle.
     
  17. Sep 16, 2006 #77 of 6277
    MurrayJimW

    MurrayJimW New Member

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    Apr 20, 2004
    Winston...

    You can count on it.

    I honestly believe this will end up in a class action suit or with the FCC coming down on TWC if they push this issue. As far as I am concerned, they are already at odds with the FCC's mandate. We know the cable companies threw everything they had at this ruling before it was passed to stop it. Since they lost that political battle, they have decided to "test the waters" to see what will happen if they ignore it. Hopefully they will get what is coming to them......

    The same goes for you. If you hear anything from Stanley or anyone else about an acceleration of SDV rollout or any more changes please let me know so I can at least start writing letters or making phone calls.

    Jim
     
  18. Sep 16, 2006 #78 of 6277
    BillyT2002

    BillyT2002 Crush!Kill!Destroy!

    1,125
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    Oct 19, 2002
    Waterville, ME
    Sorry, I meant 2009.
     
  19. Sep 17, 2006 #79 of 6277
    Icarus

    Icarus New Member

    360
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    Jun 15, 2002
    Upcountry...
    ok, so what did they tell you do to clear it up???

    -David
     
  20. Sep 17, 2006 #80 of 6277
    ldc3000

    ldc3000 Member

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    Jun 24, 2004
    NC

    Under where it says Note: Digital Cable Ready TV required for this service.
    It says:

    *Effective April 1, 2006, additional time zone channels available with some of our Premium Services will move to a two-way, switched digital technology and will not be available via CableCARD™. Additional time zone programming is not available with all Premium Services.
     

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