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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    It's designed to "punch through" lower-rated splitters (also transmits at a very high power level), even through the usual 130dB output port isolation of good splitters. Nothing above 1GHz is necessary, although some would point out it can even get through lower-rated ones (YMMV), while some (with good intentions) recommend unnecessary higher-rated splitters. Higher ratings can't hurt, but very rarely has it ever fixed anybody's MoCA problems, or made any significant enhancements/improvements. I'll note that all coax should be RG6, and any RG59 may degrade things, if it's passing/carrying MoCA through it.

    MoCA is designed to avoid requiring changing your existing coax and splitters (YMMV, if you have old/RG59/poor-quality coax, or poor-quality splitters). The only PITA factor about MoCA is that it requires PoE filters to contain it, and to keep it out of devices that can't handle it (as well as keeping it inside your home).

    EDIT/ADD: Why doesn't MoCA just "power-through" tuning adapters? Many TAs aren't a true passive (passthrough) device. They have a built-in signal amplifier (mostly to keep the OUT at the same level as the IN), which is only designed to work up to 1GHz. Any amplifier or device with an amp may have issues unless designed specifically for MoCA (YMMV, some amps with a higher rating might work).
     
  2. svakaskutla

    svakaskutla New Member

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    Oct 11, 2002
    When the TWC line up changes went into effect in Manhattan last week, I re-did 'guided set-up' and everything seemed to be working. I didn't check every channel but noticed last night the first HBO channel (now 511) is not in HD but all the others are. I called TWC and they said it is a Tivo issue because I don't have a TW DVR and hung up on me (!) then I called back and got a nicer guy who actually tried to help but was baffled by this but thinks it is some sort of a signal problem... I rebooted the Tivo and the TW modem to no avail.
    The other channels that have lost HD are: BIO (134), Lifetime (170) WLIW (1222) and WNJN (1223). I don't care so much about those but I do mind not being able to watch HBO original runs. I can watch reruns in HD the next day on a different HBO channel but this really sucks (missed GOT). Can someone please tell me what is going on and what can be done about this (?)
    s
     
  3. Tivo II Jack

    Tivo II Jack New Member

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    Aug 10, 2003
    I have to go with Crispy 100% here. I originaly spoke to two levels of TW support and one Tivo support person and all agreed that what you see does not depend on the channel you tune to, but the equipment you are using.

    Several have mentioned 'more ease of navigation'. Was it easier with the old line-up to look for CBS SD on 2 and CBS HD on 702 or with the new line-up with, as you state, CBS SD on 2 and CBS HD on 1209? I don't think so, why not 1202.

    Think about how many times you have called TW about a problem and realized you were talking to an idiot who knew NOTHING about what you inquired about. Well, you have just had a "lengthy conversation" with another TW idiot.

    What the new line-up does to make navigation easier is to allow you to choose any channel and let you receive programming that matches your equipment.

    There are now several more people who are still getting only SD on 1-99, but they are a fairly small minority of all who have checked in on this.

    I live in a Co-Op building in Brooklyn and right now, Verizon is more than half finished wiring the building for FIOS. I am hoping they will offer a one month or more free trial but if not, my non-Tivo equipped friend is bolting from TW as quick as he can. I already told him that if there is no free trial I am going to be watching TV at his apt. to see what FIOS is all about.

    There was a guy on here named Rich Adams who was the most helpful person I have ever seen with anything TIVO and he once told me to drop TW and go to FIOS as quick as I can. He pretty much left this community a couple of years ago, and since then I have also heard some bad things about FIOS.

    At least there will finally be competition moving into the arena where the cable companies have always been operating as mini-trusts neighborhood by neighborhood. They divided the city up much like the 5 'families' divide the city for their criminal activities.
     
  4. bsc77

    bsc77 New Member

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    Jun 17, 2009
    I totally agree, my TWC rep may not know what she's talking about and unfortunately my bdlg isn't yet wired for FIOS or I would have already switched.

    I have no idea what should be going on with SD vs HD as both angles make sense. The new theme based layout would make no point if channels 1-99 contained a variety of themes, ie musics, sports, news, etc. However it also makes no sense to have all my "local programming" in the 1200's.

    I have a 3rd TV with a TWC box, I'm going to take a look at that tonight and see how channels 1-99 look and let you know.
     
  5. Teeps

    Teeps Active Member

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    Aug 16, 2001
    Torrance,Cal...
    FYI.
    Time Warner (Torrance, CA) recently sent a post card, informing customers, that they have not executed the channel lineup change in our area.
     
  6. cwoody222

    cwoody222 Active Member

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    Nov 13, 1999
    Buffalo, NY
    I am in Buffalo and I can confirm how it's supposed to work here and how it does work here is that you will get the HD version of any channel - if it exists - no matter what you tune to.

    If I go to any channel below 99 that has an HD "duplicate" on a higher channel, I still see HD.

    I can view HD of my local networks on 2, 4, 7 or 1202, 1204 or 1207.
     
  7. dlfl

    dlfl Cranky old novice

    6,991
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    Jul 6, 2006
    Near...
    Paraphrasing Claude Raines' character in "Casablanca", I am **shocked** that there are TWC systems that don't play well with Tivo! :rolleyes:

    Can't wait for the "fun" when this change is rolled out in TWC SW Ohio.
     
  8. cwoody222

    cwoody222 Active Member

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    Nov 13, 1999
    Buffalo, NY
    Interesting to read about TA and MoCA interference. I just set up a 2nd TiVo (both with TA's) for my father and he needed MoCA to provide internet in the room the new unit was going.

    In the setup where I needed to create the MoCA network (the TiVo next to the modem and router) I split the cable, one into the MoCa adapter and another into the TA (and the out to the TiVo).

    In the other setup where I had to USE the MoCa network I can't remember 100% but I think I split it, one coax direct to TiVo and the other coax to MoCa and then out to TA. (TA and TiVo only connected via USB in that setup, I didn't use the output of the TA this time).

    I didn't see to have any problems or interferrence.

    It was my first MoCa install and it was pretty easy and flawless.
     
  9. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    No comment, since there's no TA brands named, and murky details otherwise.
     
  10. Tivo II Jack

    Tivo II Jack New Member

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    Aug 10, 2003
    Concur 100% but I do believe there are a number of people not getting HD on 1-99 in NYC.

    I get your point but it is actually worse than that. When SD 2, 4, 7, corresponded with HD 702, 704, 707 there was some logic.

    Right now, 2, 4, 7 actually correspond with 1209, 1203, and 1200, aka total absence of logic.
     
  11. bsc77

    bsc77 New Member

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    Jun 17, 2009
    I checked my other tv and I'm getting HD on channels 1-99 so the issue is only happening on my tivo boxes not on the twc set top box. Given this info I have to think its either related to the TA or the cable card.
     
  12. hytekjosh

    hytekjosh Member

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    Dec 3, 2010
    Thanks for all of the info. I am going to follow your advice and add an additional POE filter and split the Tivo directly off instead of through the TA.
     
  13. cwoody222

    cwoody222 Active Member

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    Nov 13, 1999
    Buffalo, NY
    Cisco TA's.

    My point was just that it seems possible at least to get moca and the TA's to work in harmony.

    I'm no network expert and this wasn't a super complicated setup but it seems possible.
     
  14. cwoody222

    cwoody222 Active Member

    11,131
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    Nov 13, 1999
    Buffalo, NY
    Ah yes, forgot that. I use the 2, 4, 7 versions.
     
  15. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    Just because something seems possible, and/or just happens to somehow work, doesn't make it "right" or "working in harmony". Sorry. Cisco TAs being used as a passthrough for MoCA is a problem, or a problem waiting to happen. I've helped enough people who overlooked it to say I'm better qualified than your one-time unusual luck in that working at all. You should check the MoCA diagnostics and see what they tell you about that alleged configuration that allegedly "worked". I'd recommend knowing what the readings should be, before doing so.
     
  16. rich

    rich Final answer?

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    Mar 18, 2002
    New York
    I will be setting up a MoCA network with a TA later this week and I am going to follow this advice. Thanks!
     
  17. cwoody222

    cwoody222 Active Member

    11,131
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    Nov 13, 1999
    Buffalo, NY
    I didn't need any filters for my install, FYI. Our needs were fairly basic, interment connectivity for the TiVo and interoperability between the two units.

    I'm not trying to be any expert in it but I'm just saying if your needs are fairly basic and normal you should be ok.
     
  18. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    Bad advice, which I will call-out each time I see it.

    Even if you didn't intend it, you just declared "people with fairly basic needs don't need any PoE filters". That's how your post will read to most people reading it, and some might not know better, and take bad advice, based on a one-time/one-off experience of yours.

    I politely suggest you leave it to the experts, since you claim you are not one, nor are you trying to be one.
     
  19. bsc77

    bsc77 New Member

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    Jun 17, 2009
    I fixed my issue of getting SD channels on channels 1-99. After realizing that my TWC box was working I narrowed the issue down to the TA or the cable card. I did a little digging and found that my cable technician had improperly installed my TA.

    The TA is supposed to have a USB cable running from the back of it (I have a Cisco STA) to one of the USB ports in the back of the tivo. It's the same USB cable that a printer uses. I grabbed one from the closet, plugged it in, did a quick power cycle on the TA and I'm good to go!

    I would bet that this is the reason that most of the people having the issue. It now makes total sense why people in the same location, or even the same building are having different experiences. For those having the issue definitely make sure you have a USB cable attached!
     
  20. nooneuknow

    nooneuknow TiVo User Since 2007

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    Feb 5, 2011
    Cox Cable...
    That's a very rare mistake. Chalk it up to a lazy/rushed/inexperienced installer, rather than some epidemic. Each TA has the cable in the bag from the factory, unless one slips by without one.

    TiVo's instructions, as well as any provided by/through the cable provider, include the USB cable as part of any TA install. It's never optional, and is more often an end-user omission (forgetting to reconnect it, after disconnecting it), than a mistake made by installers.

    Using TiVo's built-in help for TA issues, you will be prompted to verify that connection is in place. It's almost impossible to not be prompted to verify it.
     

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