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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. wrankin

    wrankin New Member

    4
    0
    Oct 8, 2005
    Yeah, having to rebook all the season passes was a pain. I had to first run through a guided setup to flush the old channel mapping out. I found that if I pulled up the old season pass and went to "see upcoming" it would list the shows on the other (correct) channel. I could then select that show from the list and it would give me an option to create a new season pass. After that I would back out to the top level list, move the new season pass next to the old on in the order and then delete the old one. Then lather, rinse, repeat. This seemed about the quickest way to make the changes.

    -b
     
  2. cwoody222

    cwoody222 Active Member

    11,131
    0
    Nov 13, 1999
    Buffalo, NY
    That's exactly how I did it too!
     
  3. kmilledge

    kmilledge New Member

    4
    0
    Apr 4, 2008
    So we just went through the major TWC lineup change in Columbia, SC. I had to rerun guided setup and manually recreate my season passes, which was all loads of fun (sarcasm). At first, I appeared to be getting all of the channels in HD, but now a week later, I'm only getting SD. Is this potentially a tuning adapter issue, or is there something else that I'm missing? Thanks
     
  4. wtherrell

    wtherrell Member

    467
    1
    Dec 23, 2004
    Huntersville...
    Just got email that the new lineup happens tomorrow morning here in Charlotte Area. Not looking forward to it.
     
  5. dougdingle

    dougdingle HD Tech

    623
    0
    Jul 4, 2007
    West Coast
    I am soooo tired of TW raising the fees on its cablecards constantly. I'm somewhere around $20-$25/month for the five I have now, which is ridiculous.

    I'd like to get my own off ebay or somewhere, and just have TW activate them.

    Is this possible to do (in Los Angeles)?
     
  6. Teeps

    Teeps Active Member

    1,664
    4
    Aug 16, 2001
    Torrance,Cal...
    I've asked TW this several times; all of the agents say no.
    They all told me that the cable card has to be "programmed" in the head office for the area.
    They make it sound like a non volatile eprom has to be flashed to the local specs; but I'm guessing on that.
     
  7. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    As I understand it, the cable cards have to be the same brand as the equipment at the head end that they'll be interacting with, and the same cable company may have one brand in one market and the other brand in another market.
     
  8. cwoody222

    cwoody222 Active Member

    11,131
    0
    Nov 13, 1999
    Buffalo, NY
    They recently sent me a new CC to fix a problem they couldn't figure out (solution turned out to be they were not aware of what channels I should be getting with a particular package).

    When I got the replacement CC (because of course the solution was "faulty hardware" not "I don't know what you should receive, sir") it didn't work because it wasn't prepared correctly or some such as the local office.

    They wanted to send me another one but I declined and then we figured out there was no problem anyway.

    (the operator who finally figured it out did so by giving me a $5 package and saying "Do you get the channel now?"... no idea why the other 3 techs couldn't try that)

    They charged me $9.99 to ship me the card (which I returned) and last night when I called to get them to refund me I picked up Showtime for only $3/mo for 12 months. When I called about their faulty replacement CC I ended up with $50/mo off my bill due to some package shenanigans.

    So I guess they can keep screwing up and making me call if they keep saving me money / giving me deals.

    But I digress...

    In other news... is this just basically like a Roku with the TW app and some lower-tier apps like Crackle? No DVR and no broadcast channels (in most markets). What about OnDemand?

    http://gizmodo.com/fantvs-slick-cable-box-replacement-is-coming-to-time-wa-1566138994

    It doesn't use Coax or a CableCARD so I assume it's an OTT app.
     
  9. jollygrunt777

    jollygrunt777 Member

    105
    0
    Feb 27, 2012
    Republic of...
    I wonder what would be the point of getting fan TV to improve twc's cable TV ui since Comcast is eventually bringing their x1/x2 platform to Twc subscribers.


    Sent from my MB860 using Tapatalk 2
     
  10. rcoates777

    rcoates777 New Member

    105
    0
    Jun 28, 2005
    Pinehurst, NC
    Gang -

    My TWC bill arrived today - always interesting to see what will be screwed up each month.

    The $2.25 Broadcast TV fee showed up TWICE. Talking to the TWC CS dude he told me that it was because I had 2 cable jacks. I don't think he's correct. My guess is that one was for last month's bill (3/24-4/24) and the other for the pay-it-forward (next month's) bill (4/24-5/23). He checked with his supervisor and said he was correct. I can't believe if someone has 6 wall jacks that they are going to get a bill of $2.25*6 each month.

    What has your experience been with this new charge?

    Thanks

    Bob
     
  11. jollygrunt777

    jollygrunt777 Member

    105
    0
    Feb 27, 2012
    Republic of...
    I live in Texas and I don't see that surcharge in my new bill.

    Franchise fee - 6.41
    Twc regulatory recovery fee - 0.26
    Twc puc recovery fee - 0.03
    State universal service fund - 0.66
    Federal universal service fund - 1.03
    Peg capital fee - 1.35
    Twc state cost recovery fee - 1.39

    Plus taxes.

    Maybe that's a fee specific to your state?

    Sent from my MB860 using Tapatalk 2
     
  12. truman861

    truman861 New Member

    88
    0
    Jul 13, 2012
    Tampa FL
    Yeah, I would fight that one, I have two cable outlets in the 3 bedrooms, the living room, one in the kitchen and one in the garage. If BHN Tampa tried that one, they would have a MAJOR issue. Thankfully I just switched to Verizon Fios last thursday though. Much happier.
     
  13. May 2, 2014 #5953 of 6277
    artemis89

    artemis89 New Member

    29
    0
    May 2, 2014
    Just joined. I have TWC on the east coast. Preferred TV and Standard internet. That's it. I own my own modem too so they don't get rental fees out of me.

    Anyway, I'm going to use the Series3 DVR (with lifetime service, got a heck of a deal on it) to replace my TWC DVR. I plan to go into my local store to return the DVR once my Tivo arrives and to get a CableCard and then take it home and install it myself. (We can still install it ourselves, right?)

    I called TWC just to make sure that this was possible (doing an in-store swap) and boy, I started getting a lot of nonsense.

    I know I won't be able to use OnDemand with Tivo but I already use my Roku to watch Time Warner TV channels and OnDemand in the bedroom. I want to continue to do this so I can get free OnDemand. She kept telling me that once I get a cablecard and get rid of my TWC DVR, I'll lose access to the app. What?

    Any advice would be helpful. I'm totally new to Tivo.

    Yeah, definitely. I have 2 cable jacks and have had 2 ever since I got my cable in 2012. Even when I changed apartments, I still had 2 (one in the living room, one in the bedroom) and have used both. I've never gotten charged.
     
  14. May 2, 2014 #5954 of 6277
    cwoody222

    cwoody222 Active Member

    11,131
    0
    Nov 13, 1999
    Buffalo, NY
    That's bull.

    I use Time Warner's channel on my Roku alongside my TiVo just fine. No TWC DVR here, have never had one. I even have my own modem, like you.
     
  15. May 2, 2014 #5955 of 6277
    artemis89

    artemis89 New Member

    29
    0
    May 2, 2014
    Yeah, I had a feeling they were just feeding me a line. Thanks for confirming though. I actually watch a fair amount of free OnDemand. As long as it's available on the Roku, I'm fine.

    The Tivo I'm getting has 2 CableCard slots, so I can use either 2 S-cards or 1 M-card.

    Do you know if TWC CableCards are all M-cards these days? Or do I have to ask specifically and risk getting the lady at the store really confused?

    I would prefer just to use 1 M-card if possible. It's a dual tuner but from what I understand, I can use just 1 M-card and it will work fine.
     
  16. May 2, 2014 #5956 of 6277
    Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    I don't know, but I would be very surprised if they still supply S-cards these days. I haven't had to ask the last couple of times - they've just given me an M-card.

    You definitely want to get a single M, because they charge you a monthly fee per card.
     
  17. May 2, 2014 #5957 of 6277
    artemis89

    artemis89 New Member

    29
    0
    May 2, 2014
    Will it actually say "M-Card" on an M-Card? So I can make sure I get the right one? I'm worried about confusing the local store woman and having her mess up my account or giving me the wrong card. I have very low confidence in customer service reps, sadly.

    Yeah, I definitely only want one. I got a Tivo to save money each month *(plus I'm sick of their DVR) so I don't want to spend more than I have to.
     
  18. May 2, 2014 #5958 of 6277
    WO312

    WO312 Active Member

    1,372
    0
    Jan 24, 2003
    Finger...
    With TWC, I'm pretty sure you will need a tuning adapter also.

    Also, cablecards required depends on what S3 you have. The original one will require 2 cable cards. The HD gets by with only one. The original S3 has a digital display on the front, the HD doesn't.

    And I'm pretty sure nobody supplies S cards anymore.
     
  19. May 2, 2014 #5959 of 6277
    artemis89

    artemis89 New Member

    29
    0
    May 2, 2014
    Yeah, TWC is going to give me a free tuning adapter with my card. You just have to say that you're going to use it with a Tivo and they give it to you.

    I definitely have to remember to ask for it because I am paying for digital channels and I need to be able to view them.

    It's the HD, although it comes with 2 slots. But from what I understand, 1 M-card should be enough. If only S-cards are available, then I'd have to use 2.
     
  20. May 2, 2014 #5960 of 6277
    jollygrunt777

    jollygrunt777 Member

    105
    0
    Feb 27, 2012
    Republic of...
    Well I turned in the 8742hdc I was renting today. My bill is going down by $40 a month. I'm now paying $201 including taxes.

    Sent from my SAMSUNG-SGH-I537 using Tapatalk
     

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