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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. cray1270

    cray1270 New Member

    7
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    Dec 10, 2013
    Eastern...
    No it's solid green and seems to be working except for a dozen or so channels that have a screen that reads "Channel not available. Contact your cable provider for more information."
     
  2. tatergator1

    tatergator1 Active Member

    1,523
    6
    Mar 27, 2008
    Columbus, Ohio
    You really need the USB cable to connect the TA to the Tivo. The channels you are missing are the SDV channels and the TA must be able to communicate with the Tivo in order to properly tune those channels.

    This is just a standard USB cable, so if you have one laying around, use that, or just go buy one yourself; a short 3ft cable will be cheap and plenty long enough. When attached, there should be a screen that pops-up on the Tivo indicating the TA has been recognized.
     
  3. BruceShultes

    BruceShultes New Member

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    Oct 2, 2006
    Albany, NY
    I am now using FIOS and don't need a Tuning Adapter, but if I remember correctly when I used to using TW, I was able to get the required USB cable at a local Radio Shack.

    I assume you could also find one at Best Buy or Amazon.

    Sent from my KFAPWI using Tapatalk 2
     
  4. rcoates777

    rcoates777 New Member

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    Jun 28, 2005
    Pinehurst, NC
    Let's see if your TiVo really thinks that there is a TA attached. The following assumes that your menus are the same as those on my older TiVo HD.

    From TiVo Central (main TiVo screen):

    select Messages & Settings
    then Settings
    then Remote, CableCard & Devices
    then Tuning Adapter

    If I have my USB cable removed I see a message "No Tuning Adapter". If the cable is attached I get another TA specific screen with 3 more options.

    What happens when you try this?
     
  5. dlfl

    dlfl Cranky old novice

    6,991
    16
    Jul 6, 2006
    Near...
    The USB cable used to come in a kit that included the TA and a short coax cable (which was usually junk and needed to be replaced). If you have a TA and a Tivo you need the USB connecting them. Is this a cisco (scientific atlanta) TA?

    Can you get into TA diagnostics? If so in the PowerKEY section ... third page, what is the SubExpires date? Of course if the TA isn't authorized it should blink the 8-blink-pause sequence. Also if the TA is operating correctly and the USB is not connected it should blink the 6-blink-pause sequence. Looks like something isn't right. I'm not at all sure that a steady green light means all is well with a TA, although when all is well, the light will be steady.

    Can you determine if the missing channels happen to be the ones that are SDV (switched digital video, which is what the TA is needed for)? The cable co should be able to tell you (but good luck on that, only a Tivo owner would ever ask about that). More likely another TWC customer from your region, Eastern NC you said?, can tell you here.
     
  6. cray1270

    cray1270 New Member

    7
    0
    Dec 10, 2013
    Eastern...
    No I can't get into TA diagnostics. I'm assuming that is one of the functions of the usb cable. I will ask about the channels missing being SDV. I know a few of them are Syfy, H2, BBC America, NFL (Last one being most important.)
     
  7. cray1270

    cray1270 New Member

    7
    0
    Dec 10, 2013
    Eastern...
    SUCCESS!!! The USB cable is an intrical part of the setup. I told the technician what I was told yesterday and he honestly couldn't believe it. It turns out that the technician that did the installation yesterday was a contractor for TWC. Although he did a great job on the install, I was told that the contractors are not supposed to do installations for TiVos, that they are all supposed to be handled in house. As soon as he connected the USB cable all the channels started working as well as some recordings that had disappeared showed back up. I am thrilled to death right now and hope that these are the only problems that I run into. I want to thank everybody so much for the input and the help.
     
  8. AudioNutz

    AudioNutz New Member

    318
    0
    Nov 9, 2008
    Guys,
    I have my own TWC story to tell. I've been a TiVo user since my S1 many years ago, and for a very long time I was a customer of Comcast with my S2 TiVos. While with Comcast, I enjoyed TTG and MRV of EVERY channel, including The premium channels, like HBO.

    Fast forward to 2012, and I bought a house 10 miles away, across one of those "invisible lines". The provider here is TWC, and I had heard nothing but good stuff. When I bought the house, I decided to also purchase a new S4 TiVo, since I needed more room. After going around with customer service for 30 days, I had to return the S4, because the TWC CableCards had every channel, including the broadcast ones set to 0x02. No MRV, no TTG. A conversation with TiVo support actually guided me towards keeping my 2 S2 boxes, and adding a third. Their comments led me to believe that the S2 devices cannot honor the cci.

    For the last 18 months I've been using those 3 S2 boxes, each with a cable set-top box. I noticed that even though TiVo told me it's not possible, all of HBO, and half of Showtime, and half of CNBC are copy protected, but I dismissed it.

    Fast forward to now, and I notice that TiVo released products that can now "catch" a stream from an S4, or a new Roamio. Streaming doesn't really work for me, since I travel to places that do not have TV's, phones, or internet, and it's typically just me & my iPad, so I need TTG to work in order to move the shows to my iPad before traveling.
    So... I asked in another thread, if someone knew what the API was to request a stream. I know I can catch a stream with VLC, so I thought if I could just tell an S4 to stream, I could tell my computer to catch, then put it on my iPad, etc... (TTG). The answers varied, but they got me to my next idea:
    1. The M-Card that I put in the S4 TiVo had EVERY channel set to 0x02.
    2. TiVo support told me the S2 TiVos will not honor cci, but mine seem to.
    3. My set-top boxes all have M-Cards in them, and my S2 TiVos sometimes see a copy protect flag sometimes do not.

    What if all of the rented CableCards are purposely set to 0x02 for everything, but the CableCards inside my set-top boxes are not. I wonder if I ordered a Roamio, called support, and asked them to pair it with one of the M-cards that I already have, could it work?
     
  9. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    There is no CCI bit on analog cable channels to set to any value. There's no place in the analog NTSC specs to put it, or provisions in the NTSC specs to respond to its presence.

    However, if you're using some sort of cable box to get channels fed into those S2s, the cable box is probably tuning to the digital version of the channels and, perhaps depending on how the CCI bit is set, adding Macrovision to the analog output to the S2s, unless there's some other way to monkey with analog of which I'm not yet aware.
     
  10. AudioNutz

    AudioNutz New Member

    318
    0
    Nov 9, 2008
    Ah,
    Didn't think of it in a macrovision way. I wonder if these CableCards only add the macrovision protection, because the cci byte isn't hard-coded like the "Rented" card was. I seem to recall seeing something on the CC config screen last year when I had the S4 that led me to believe that the "Rented" card was adjusted in a different way then normal.
     
  11. JSY

    JSY Member

    136
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    Nov 5, 2002
    I hope this doesn't sound dumb, but will I still be able to watch my recorded programs on my TiVo HD without a cable card or subscription? I am guessing yes?

    I am about to replace the TiVo HD with a Roamio Pro and then retire the TiVo HD for now, so no cable card and no TiVo subscription. There are some recorded shows on there that I'd still like to watch. I assume I can still access them once I've disconnected service to it?

    If not, I'll be sure to watch what I can prior to initiating a transfer of my sub to the Roamio.
     
  12. rcoates777

    rcoates777 New Member

    105
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    Jun 28, 2005
    Pinehurst, NC
    You should have no problem in watching shows that you've already recorded.
     
  13. unitron

    unitron Active Member

    16,387
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    Apr 28, 2006
    semi-coastal NC
    If you are about to buy a new TiVo, use that as leverage to get lifetime on the HD for $99.

    Then you can keep using it or sell it after you copy or watch the shows on it and get your $99 back and a bit more.
     
  14. JSY

    JSY Member

    136
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    Nov 5, 2002
    Thank you to you both.. I will ask them about a lifetime deal. I don't mind paying $99 lifetime on it if they offer it to me! But at least I know I can finish the programming on it if they don't. :)
     
  15. unitron

    unitron Active Member

    16,387
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    Apr 28, 2006
    semi-coastal NC
    You may have to play Customer Service Rep roulette, calling back until you get one that will give you the deal, but $99 instead of $499 should be incentive enough to keep dialing.
     
  16. dlfl

    dlfl Cranky old novice

    6,991
    16
    Jul 6, 2006
    Near...
    I agree. When I got my $99 lifetime in June 2012 I had already had 3 years of annual service and threatened to cancel Tivo service and go with a cable co dvr.
     
  17. JSY

    JSY Member

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    Nov 5, 2002
    Looks like I'll have to keep trying.. They offered lifetime on it for $399 which she said was $100 off the regular.. Oh, well - I'll keep trying! You'd think at 12 years they would give me a better offer!
     
  18. unitron

    unitron Active Member

    16,387
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    Apr 28, 2006
    semi-coastal NC
    Did you make sure they knew you were about to buy a Roamio, provided you could change your monthly S3 payments to a one time deal?

    And that if not then no Roamio purchase?
     
  19. JSY

    JSY Member

    136
    0
    Nov 5, 2002
    No, I had already purchased the Roamio last week and just got it in the mail and was going to put the TiVO HD XL out of service so I was looking to see if they would give me cheap lifetime for a TiVo that was going to be deactivated otherwise. One rep checked promotions as a result of the Roamio purchase and the best was a MSD for that one for $3.95. The Advanced Customer Service was the one that said $399/lifetime.

    So, I deactivated it.
     
  20. unitron

    unitron Active Member

    16,387
    2
    Apr 28, 2006
    semi-coastal NC
    If they did that to me after giving the deal to so many others who bought Premieres and lifetimed their S3s, I'd be steamed enough to send that Roamio back to them and tell them where to install it.

    Sideways.
     

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