SCSIRAID--Thanks so much for the input....by means of update, Time Warner no-showed again last night. The tech actually called me at 3:30 to tell me he would be late for the 4:00-5:00 appointment...said it would be closer to 5:45 as he was still on a job. I told him that was fine and that I would be home at that time...just call back when on the way. 6:30 rolls around and I call TW to check on the status...appointment has been closed because no one was home when the tech arrived (this is not true--wife home all day, I got home by 5:15). I blew a gasket, but a lot of good that did....I am now rescheduled again for Friday afternoon...the best retention department would do was to offer a $20 missed appointment credit, or as I was told by the supervisor I spoke to....we would be happy to process a disconnect order for you. At any rate...needless to say, were it not for the fact that TW is the only option for me to continue to use my TiVo's, I'd be gone so fast.... So, SCSIRAID, back to the issue at hand .when the tech theoretically arrives tomorrow, what should he do to make sure that he, Cleans up the signal and get the SNR's up to snuff. What exactly should I expect that he will do? I appreciate your help .we started losing channels in the bedroom last night, too which is so odd I had none of these problems prior to the appointment last weekend when all they did was add internet service .I cant begin to understand why that would affect my two bedroom units.