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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. SCSIRAID

    SCSIRAID Active Member

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    Feb 2, 2003
    Vero Beach, FL
    Sounds like you arent talking to the right person..... Your local TWC should have a rate schedule on their website... what is your zip code?
     
  2. SCSIRAID

    SCSIRAID Active Member

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    Feb 2, 2003
    Vero Beach, FL
    Doubtful. They are most likely encrypted and unless the cablecard is authorized, it shouldnt decode it.
     
  3. CTLesq

    CTLesq New Member

    1,390
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    Jan 19, 2003
    SF Bay
    10025, I would be very interested in that information if available. Thanks for your help!
     
  4. SCSIRAID

    SCSIRAID Active Member

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    Feb 2, 2003
    Vero Beach, FL
    Check out this link....

    http://www.timewarnercable.com/nynj/Products/Cable/pricing_current.html


    Looks like 63.50 for digital cable + $1.75 per cablecard.

    This is what I pay with TWC Raleigh

    $110.95 Digipic 1000 - Includes 1 Digital Box + Roadrunner
    $39.95 Digital Phone
    $6.95 HD Suite

    $8.95 1 Additional Digital Boxes @ $7.52 + $1.43 Digital Tier
    $7.95 1 Upgrade Digital Box to DVR @ $7.95
    $11.79 3 Cablecards @ $2.50 + $1.43 Digital Tier
    __________
    $186.54
     
  5. CTLesq

    CTLesq New Member

    1,390
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    Jan 19, 2003
    SF Bay
    Thanks for the link. I was basically told that the cable cards would be $4.75 per card because they are not included in the package I am interested in.

    Even as an add-on on top of my package they apparently "break" the package or can't be included in it.

    I have one TV and one TiVo and want HBO, Showtime and Starz plus internet. The TWC restrictions are a bit much in my humble opinion.
     
  6. lafos

    lafos Active Member

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    Nov 7, 2004
    Sioux Falls, SD
    That should not be the case. I have one of their packages, phone, internet, and cable. They added to cost for the cards for my S3 and HD, and just pay the $1.50 per card. This is in Dayton, Ohio.
     
  7. dolfer

    dolfer Myles Standish Proud

    709
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    Nov 3, 2000
    Milford,...
  8. bobrt6676

    bobrt6676 Member

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    Dec 31, 2007
    Huber...
    You pay only $1.50/card???? in Dayton. How long have you had the cards? I am in the Dayton market and being charged 2.95/card!!:mad:
     
  9. derspiess

    derspiess New Member

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    Jul 10, 2007
    Thanks :) I kept checking under "Cable Cards" to see if they had anything related to the tuning adapter & I never would have found it.
     
  10. YoAdrienne6

    YoAdrienne6 New Member

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    Nov 11, 2008
    I just got my new TiVo HD and ALSO live on the UWS of Manhattan. I spoke to a manager in Tech Support, who actually researched the issue and called me back, and she told me that the price for the card was $4.75, and if I were to activate the card, it would break the package (I, too, suggested to her that I could just put the TWC box under the bed ... I even asked what if I hooked it up to a 2nd TV (i.e., even more $$ to TWC) and had TiVO with the cable card on my main TV). She said that I'm not the only on who has this problem and she hopes that one day they'll configure their systems to allow for cable cards to be associated with the packages, but not at this time. Basically, it will cost me $40/month MORE to use TiVo. Now I'm not sure what to do (i.e., wait OR just return my unused TiVo, still in the box). TWC has ZERO incentive to have a reasonable pricing plan or make it easy for people to use something other than their boxes. I understand that maybe the pricing schemes are different in other parts of the country, but I **think** (not sure) that pricing systems are regional, and hence could account for the difference ...
     
  11. SCSIRAID

    SCSIRAID Active Member

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    Feb 2, 2003
    Vero Beach, FL
    I think I would be escalating this situation to TWC Corporate....
     
  12. Combat Medic

    Combat Medic No guts, no glory

    8,325
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    Sep 6, 2001
    San...
    And to your Public Utility Commission / Franchise Authority.
     
  13. planchet1

    planchet1 New Member

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    Nov 4, 2005
    I had a horrible surprise when the TWC techs arrived at my house in Buffalo with the Cable Cards I ordered. I had spoken with company reps several times about my plan to upgrade to HD service with the new TIVO HD XL DVR and was assured that the cable cards would work with my new TIVO to provide HD service as I had requested. However, once the reps got to my house, I was solemnly advised that with Time Warner's new Digital Switching in HD that I could not get their HD channels with the current generation of cable cards (without 2 way communication to tell the upstream provider to send down the program, there was no way to get the program/channel I want). I have bundled my new $ 1000 worth of TIVO equipment back for a refund, fervently hoping that the possible 25% worth of fines/restocking fees could be avoided (a little detail TIVO failed to mention in its 30 day return policy). Good luck to the next person who is stuck between a 3rd party provider and cable monopoly. I have dropped my cable service, put my old TIVO's into moth balls, and upgraded my NETFLIX membership until the fight over equipment standards is settled.
     
  14. lafos

    lafos Active Member

    1,324
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    Nov 7, 2004
    Sioux Falls, SD

    Oops. I think I was remembering the charge from Mediacom. Just checked with the wife. It's $2.95. Sorry about that.
     
  15. SCSIRAID

    SCSIRAID Active Member

    2,321
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    Feb 2, 2003
    Vero Beach, FL
    It seems that you dont know about the 'tuning adapter' that will be out soon to enable TiVo to tune the SDV channels.
     
  16. JimWall

    JimWall New Member

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    Oct 19, 2002
    I did an online chat with TWC in Southwest Ohio. I was told the new HD channels coming on 11/19 will work with cablecards. He didn't know anything about the tuning adapter availability.
     
  17. planchet1

    planchet1 New Member

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    Nov 4, 2005
    :rolleyes:
    I was made aware of the fabled "tuning adapter" of which legend speaks, by both the TWC techs and in a later call to TIVO (surprise, they have a whole department set up to deal with problems between consumers and cable providers -- which stongly suggests lots of problems -- even if the posts found here were not enough. I was told that at best, don't quote anybody, that these might be available next year, maybe, and might even work, possibly, at least to some extent [add your own subjunctive musings here]. In yee olden days, when I was doing math beyond adding up the money that I would be wasting on an expensive TIVO that today and for the forseeable future does not work with my very (former) expensive cable package, I was taught that you could prove anything from induction, provided you ignored the first step: ie an initial example was to be had. Thus both unicorns and tuning adapters are demonstrably fine solutions for our respective problems, if they only existed! :)
     
  18. SCSIRAID

    SCSIRAID Active Member

    2,321
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    Feb 2, 2003
    Vero Beach, FL
    TWC is testing tuning adapters in Austin right now. They are real and they do work.

    Your choice....
     
  19. planchet1

    planchet1 New Member

    3
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    Nov 4, 2005
    Many thanks. There are Beta Versions in the Syracuse region as well, but the problem remains, how much are you willing to BET-A on availability, price, convenience, customer service, cable company technical competence (including their deep desire to make competitor's equipment function) and compatability. Being from Texas (or at least the near suburb of North Carolina) and a betting man, maybe you would like to take a chance on my old Betamax VTR. Once burned, twice shy. I love TIVO, but my head knows better. My choice indeed. :D
     
  20. dolfer

    dolfer Myles Standish Proud

    709
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    Nov 3, 2000
    Milford,...
    Price in Cincinnati is supposedly free...

    see:
    "You can order a FREE Tuning Adapter now by filling out a pre-order form. "
     

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