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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. squiddohio

    squiddohio New Member

    216
    0
    Dec 20, 2001
    Ohio
    I have no RR and never have had it; I gets ADSL from the phone company. I have had an S3 and a TiVo HD, each of which has two cable cards from TW (Cincinnati) and have always had HBO. In fact, during a tune up a few years ago, an installer told me that my system was easy to work on and fix up (signal strength, etc) because I did not have my phone or internet on my cable, just TV.
    The only thing that makes any sense at all is that maybe you signed up with a RR and HBO package at one time. It is not at all true that RR is necessary for HBO. In fact the technicians prefer it the other way.
     
  2. whitenack

    whitenack New Member

    156
    0
    Aug 26, 2008
    I think this could be a simple case of a misunderstanding. I think Skaggs is right. More than likely, what has happened is he got HBO in a package deal and now that he has dropped back his RR he is no longer eligble for this package. He can probably still get HBO, but he will now have to pay extra for it.
     
  3. George Cifranci

    George Cifranci Viva La Tivo!

    680
    0
    Jan 30, 2003
    Columbus,...
    Free Tuning Adapter Pre-orders available to Time Warner Mid-Ohio (Columbus, Ohio area) customers at this page here...

    http://www.timewarnercable.com/MidOhio/products/cable/sdv/default.html

    To see if your local Time Warner is offering them yet I would suggest going to your local TW website and doing a search on their page for "tuning adapter" and clicked on the result that said "Time Warner Cable - How do I get a Tuning Adapter?". That is how I found it on mine.
     
  4. BigBearf

    BigBearf New Member

    231
    0
    Aug 17, 2005
    Heel,
    I have a condo in Wrightsville Beach and have TWC with digipix 2000 package with HBO, Showtime and The Movie Channel and standard RR cable. I have 2 Tivo HD XLs with M-Cards and also a HD 8300 that I will turn as soon as I receive two tuner adapters.

    I think the NO HBO with cable is bogus and I would call and see about a digipix 1500 package that includes one premium tier or the digipix 2000 that includes 2 premium tiers.

    Hope this helps,
    BigBearf
     
  5. BigBearf

    BigBearf New Member

    231
    0
    Aug 17, 2005
    Heel,
    I have a condo in Wrightsville Beach and have TWC with digipix 2000 package with HBO, Showtime and The Movie Channel and standard RR cable. I have 2 Tivo HD XLs with M-Cards and also a HD 8300 that I will turn as soon as I receive two tuner adapters.

    I think the NO HBO with cable is bogus and I would call and see about a digipix 1500 package that includes one premium tier or the digipix 2000 that includes 2 premium tiers.

    Hope this helps,
    BigBearf
     
  6. stevec5375

    stevec5375 New Member

    26
    0
    May 31, 2005
    Austin, TX
    I have reported TWC to the FCC three times. I finally got a letter out of both of them. My complaint was why was I having to pay the same price as everybody else when, because I have cablecards, I can't receive any of the SDV stuff here in Austin, TX. There are a large number of SDV channels here. The reponse was that I needed to rent a cable box if I wanted to get the SDV channels. The FCC bought it. What a crock!

    I absolutely HATE TWC. We have one other competitor in Austin and it's Grande Communications. They are not available in my part of the city yet. :( When they are, I'm jumping ship to them. A friend of mine who was a TWC customer was able to get Grande and loves it in comparison.
     
  7. abredt

    abredt West Valley TW L.A.

    158
    0
    Nov 4, 2004
    I am missing a ton of channels - 3,8,10,12 - at least 30 or so of the channels below 100. It started a few days ago. I'm in the San Fernando Valley - north of L.A.

    I get a message that "Channel not available. You may need cablecard decoder to view this channel. Contact your cable provider." And a grey screen. It happened for a few days a week or so ago, but then worked for a while. Now it's out again.

    What did you guys tell TW?
    Thanks, CB
     
  8. Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    Relief is in sight. Tuning adapters should be generally available before year-end, and it appears they will be free.
     
  9. abredt

    abredt West Valley TW L.A.

    158
    0
    Nov 4, 2004
    How did you find out that TW is using SDV? Did they notify you? CB
     
  10. gamo62

    gamo62 New Member

    497
    0
    Oct 12, 2002
    Here is something odd. On my guide, I have a lot of my channels that have ???? instead of the channel number. I'm using a cablecard, and they do and are supposed to come in. One of the channels is 134 VH1-CL. The others are 101-106. They all have the ????. No idea what's going on. I have tried rebooting, to no avail. Any suggestions?
     
  11. Distortedloop

    Distortedloop Member

    85
    0
    Dec 5, 2007
    San...
    Verizon FIOS has just arrived in my neighborhood, and after checking out their deals and offerings, it sure seems like a no brainer to switch to them from Time Warner/Road Runner Extreme. For $25 per month less, I can get 35 more movie channels than I currently receive, and it looks like over 70 additional channels in HD. On top of that, my cable service would be 20mbs, which is double what my Road Runner Extreme is.

    Anyways, while comparing the service offerings, I noticed that the Time Warner website for my zip code shows that I should be receiving about 12 HD channels that my TiVo doesn't see (Discovery, CNN, HGTV, A&E, etc). Anyone in the Chatsworth/San Fernando area getting these? The website asterisks them as saying "not available in Van Nuys, but I am definitely not Van Nuys.

    Probably doesn't matter, as unless my further research shows FIOS with TiVo Series 3 is actually worse experience than TWC with TiVo, I will most certainly be switching soon, but in the meanwhile, I'm wondering if I am missing channels I should be receiving.
     
  12. seggers

    seggers New Member

    44
    0
    Oct 6, 2008
    WNY
    I'm a regular AVS'er and from there I've been lurking in here for a while. For my sins I have TW here in WNY (Williamsville). And it sucks royally.

    I bought a S3 HD Tivo, to replace my trusty Humax S2 unit. In my naviety I thought I could toss out the TW HD DVR box and use my Tivo.

    Then SDV hit. Now the tuning adapters. TW WNY (Buffalo!) doesn't have any info on them, and even searching for SDV pulls up a FAQ 404.....

    So I ordered an adapter. And I reported them to the FCC just for the fun of it.

    Man, I wish Williamsville would hurry up and get FIOS. I'd jump faster than politican goes for money....

    Seggers
     
  13. Eccles

    Eccles Mostly harmless

    350
    0
    Dec 27, 2001
    Austin, TX
    It's been discussed both here and in other forums ever since it was first mooted - it's no secret.

    And while TW Austin doesn't actually use the term "SDV" on their web site, they do provide a list of channels which CableCARD-enabled devices cannot receive (which is all the switched and on-demand channels).
     
  14. PumiceT

    PumiceT Mentally Drunk

    134
    0
    Apr 16, 2002
    Buffalo, NY
    I should receive my HD TiVo on the 4th. I scheduled a Time Warner install for the 5th.

    The first time I called, I got some guy who told me the CableCards are obsolete technology, and I'd only get channels if someone else in the area was also watching that channel (SDV). He made it sound like this was current info, happening now. He said there are only 170-odd customers in my area using CableCards, and I should just get a Time Warner DVR. I think he heard "TiVo" and saw red, because he was very against the idea of me getting CableCards.

    I was just about ready to call TiVo to switch my order to a Series 2 Dual Tuner SD.

    I called back, got a very nice girl who set all his lies straight, and helped me to settle down a bit. She did say they only have S-Cards, but I'll take what I can get. I think I'll end up paying MORE for 2 CableCards than I am paying to rent their one box, but to leave my SD TiVo behind and gain optical digital audio, one less box, and no analog signals to worry about, I can accept a few bucks more a month.

    I'll post my experience if I'm not too excited to remember. :)
     
  15. supernova

    supernova New Member

    49
    0
    Jan 1, 2004
    Durham,...
    They told me on the phone that they only had S cards but when the installers (8 total) showed up, if they had a cablecard it was an M card. They tell you that on the phone to discourage you from ditching their own DVR.
    Hopefully you will have better luck than we did, it took 8 trips to the house over a period of 2.5 weeks before they could get it to work Most installers don't even know what a cablecard is and probably won't have enough with them to have one work the first time.
     
  16. Bernardski

    Bernardski New Member

    13
    0
    Jun 28, 2006
    Maybe TWC is different in your area, but in the Dallas area they definitely have the dual M cable cards. With my TIVO and the cable card I can get any of the channels that the TWC box provides.

    The cable cards do not allow the options to request the pay-per-view like their box does. However, to get any of the pay-per-view stuff I just call TWC.

    Also, I can not get their online line up, but the TIVO provided one seems much better.
     
  17. Interpol

    Interpol New Member

    56
    0
    Nov 12, 2007
    Same problem is happening with me here in Torrance, CA. Just started a few days ago. I'm missing a bunch of channels on my Tivo HD, including some HD channels - all I get is a black screen.

    Now, I know for a FACT that no moves to SDV have been made here. In fact, my Sony TV has a TW Cablecard in it and can tune in to the channels that the Tivo can't - so it appears to be some kind of incompatibility between the signal that TW is sending out and the Tivo HD.
     
  18. cableguy763

    cableguy763 New Member

    525
    0
    Oct 29, 2006
    Austin
    Both guides are populated by Tribune, but yeah the tivo gives more info, especially when hitting info twice.
     
  19. Distortedloop

    Distortedloop Member

    85
    0
    Dec 5, 2007
    San...
    The missing (new?) HD channels started working Wednesday morning, but I had to force three seperate network connections to get guide info. 426 (ESPN something) doesn't come in, though.

    I'm still researching FIOS. A friend insists that FIOS picture quality is less than TWC's. Not likely in my mind, as both are fiber optics, and she is mostly focused on switching from DirecTV to AT&T Uverse, and is just passing on comments she's come across in her research for that move.

    I'm going to call TWC and tell them I'm considering switching to FIOS because of more channels offered for less money and see if they're willing to offer any financial incentives to stick with them for a while.
     
  20. Effinay

    Effinay New Member

    26
    0
    Aug 17, 2006
    Centerville,...
    Pre-orders are now available for the Dayton area as well...


    http://www.timewarnercable.com/dayton/products/cable/sdv/default.html
     

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