I am currently running a TivoHD w/two Motorola single stream cards. This is what I received from TW Austin / Waco this week re: tuning resolvers and SDV channels. I have grown impatient waiting on the tuning resolver and may just drop the HD package altogether. I would rather have a Tivo with 4 over the air HD channels than a TW Motorola 8300HD with maybe 8 of interest. IMO the Tivo is still worth it but it is quite disappointing to spend a chunk of change on a new TivoHD only to find out about undisclosed technical issues later. The SDV tuning issue won't be solved anytime soon since TW has no motivation other than to protect it's box rental income. Tivo and TW are apparently "working on it" indefinitely as it's been over a year already and there is no end in sight (see email from 5/28/08 below). There are positive press releases on this but I believe in "show me don't tell me" at this point. In the meantime, Tivo is able to collect full subscription price and TW is able to charge full price while only delivering a partial package of programming to Tivo users. Great deal unless you are a customer of theirs! Surprised the FCC or the cable franchise commissions are not doing more about this issue. ======================= Dear Mr. XXXXXX- Thank you for choosing Time Warner Cable. The tuning resolvers are still being tested and there is no word on when they will be available for customers. Unfortunately, we cannot credit you for any channels the TivoHD is not able to pick up as you do have the option of utilizing one of our cable boxes that would allow you to receive all of the channels we offer. I do apologize for any inconvenience. If you have any further questions feel free to reply to this email or contact us directly 24/7 at 485-5555. Heather Dalmy Email Technical Support 485-5555 Email: firstname.lastname@example.org =========================== From: TWCA online To: ctx.customer.service Subject: Cable Service: Connectivity Comment or Question: Could you advise on when tuning resolvers will be available? If it will be some time, how do I go about getting credit on my bill for all of the switched digital (SDV) channels I am missing each month? Across the last year I have spent a significant amount of money paying for switched digital channels I cannot view on my TivoHD that utilizes TW's Motorola CableCards.