You were correct. I called TWC last night and they fixed card 2, but CARD 1 still is showing "Waiting for CP Auth". I should have kept them on the phone, but TIVO takes forever to complete the guided setup. I called back today and the guy had no clue what he was doing. I tried to walk him through what I needed (at what point did I become the knowledgable one), but he insisted that he IM the support guys. Anyways, the ECMs are climbing again, but it still is waiting for authorization. How long do I wait before it becomes authorized? Is this instant or does it take time? Thanks again for your help on this!!