I have to amend this post. About 5 minutes after I posted, I got a PM from cableguy763. He said if I was still up, let him know and he would call me. I did, and he called me and did the mojo on my cable cards to get everything working again. Bear in mind this is at 12:30 on a Saturday night. I think this is more a testament to cableguy763 than TW Austin, but it certainly was a welcome change from typical cable service. If you are in Austin, you should definitely drop him a line before getting things set up.