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Official Time Warner Cable Thread

Discussion in 'TiVo Series3 HDTV DVRs' started by tunnelengineer, Sep 14, 2006.

  1. Oct 2, 2007 #2201 of 6277
    ncbagwell

    ncbagwell New Member

    115
    0
    Feb 15, 2005
    Cary, NC
    I'm also a Raleigh TWC customer with a Series 3 and I'm not getting TBS-HD as of today.
     
  2. Oct 2, 2007 #2202 of 6277
    SCSIRAID

    SCSIRAID Active Member

    2,321
    0
    Feb 2, 2003
    Vero Beach, FL
    Cablecard wont be getting TBSHD or the other two channels coming in a couple weeks. The bandwidth is being reserved for SDV.
     
  3. Oct 2, 2007 #2203 of 6277
    emmpee

    emmpee New Member

    12
    0
    Jun 10, 2003
    My understanding is that TW Rochester is doing the same thing (blocking TBSHD to CableCard users, even though it is not [currently] on SDV).

    If it's not on SDV right now and they're just arbitrarily blocking CableCard users from receiving the channel, is this a violation of FCC regs?
     
  4. Oct 2, 2007 #2204 of 6277
    MickeS

    MickeS New Member

    25,884
    0
    Dec 26, 2002
    AZ
    I got TBS-HD here in San Antonio today... well, like everyone else, I can't actually get it since it's on SDV. :(

    It sucks that I pay for this and can't get it.
     
  5. Oct 3, 2007 #2205 of 6277
    BruceShultes

    BruceShultes New Member

    406
    0
    Oct 2, 2006
    Albany, NY
    See whether you can tune to TBSHD directly.

    In Albany, NY it doesn't show up in the Guide, but I can enter 1805 and it comes in fine on my S3.
     
  6. Oct 3, 2007 #2206 of 6277
    Tallguy001

    Tallguy001 Member

    74
    0
    Sep 5, 2003
    Milwaukee, WI
    FYI to those is SE Wisconsin. TWC Milwaukee added TBS HD to the lineup at some point yesterday. Milwaukee is using SDV, so it is not available via cablecards.
     
  7. Oct 3, 2007 #2207 of 6277
    MickeS

    MickeS New Member

    25,884
    0
    Dec 26, 2002
    AZ
    Nope, I tried tuning directly, and I get the program info, but a banner that says "Channel not available".
     
  8. Oct 3, 2007 #2208 of 6277
    ncbagwell

    ncbagwell New Member

    115
    0
    Feb 15, 2005
    Cary, NC
    Just to be clear on this SDV thing for TBSHD - does it matter if you are using M-cards versus regular cable cards?
     
  9. Oct 3, 2007 #2209 of 6277
    SCSIRAID

    SCSIRAID Active Member

    2,321
    0
    Feb 2, 2003
    Vero Beach, FL
    Nope... a cablecard is a cablecard is a cablecard..... its the host that matters.
     
  10. Oct 3, 2007 #2210 of 6277
    NCTRNL

    NCTRNL New Member

    20
    0
    Sep 24, 2007
    Kansas City
  11. Oct 3, 2007 #2211 of 6277
    DavidStallard

    DavidStallard New Member

    17
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    Aug 9, 2006
    I just started looking into a Series 3 box (the hard drive died on one of our two S2 boxes) and learned about cablecards...they sound great. However, after coming here and reading about all the installation nightmares, I'm getting scared off. Maybe I should just stick with the HD cable box? I use Time Warner in Columbus, OH.
     
  12. Oct 3, 2007 #2212 of 6277
    Yosterno

    Yosterno Yo Stern O

    3
    0
    Aug 16, 2007
    New York City
    In New York City I also do not get TBSHD on my Tivo, but on the Time Warner Cable box I do get TBSHD. I did put in a request with Tivo to get the channels changes so I can get TBSHD
     
  13. Oct 3, 2007 #2213 of 6277
    gilgamesh

    gilgamesh New Member

    5
    0
    Jun 5, 2002
    I've had my TivoHD for about about a month on TWC Austin and have been having an annoying problem. About every 2-3 days I will turn my Tivo on and the screen will be gray (on live TV). Checking on the cable cards says they are either not authorized, or have not recievedand ECMs. Any scheduled recordings are missed because "no signal was present". Resetting the Tivo causes everything to go back to normal and the cable cards show up as fully authorized. I had hoped

    Has anyone else experienced similar behavior?

    I've gotten into the habit of restarting it every morning to avoid missed recordings. I basically want to figure out if the problem is with 1) TWC , 2) the cable cards, or 3) the Tivo.
     
  14. Oct 3, 2007 #2214 of 6277
    artinsocal

    artinsocal New Member

    37
    0
    Sep 20, 2007
    My problem is similiar in that I also was getting a gray screen when I would go to certain channels. I called TW and they scheduled a service call for this Friday (10/6) In the mean time I have been doing some trouble shooting and have found out that #1 card is indeed bad. I didn't figure this out until I found out that when you change channels the S3 will not always use the same tuner. It will sometimes switch tuners there fore you don't really know what tuner the current channel is accessing. That's why I thought it was a cable issue and when I would change a channel sometimes the channel would come in and sometimes it wouldn't. But what I didn't know was that when the channel wasn't coming in (gray screen) it was when the #1 card was being accessed. Then when I went into the cable card diagnostics and accessed the "test channels" screen, this obviously showed that #1 card was getting no channels, except for the local HD channels. Hopefully the TW tech will bring a couple cards. It would also show "not authorized" in the data screen.
     
  15. Oct 3, 2007 #2215 of 6277
    JeffRapp

    JeffRapp New Member

    27
    0
    Sep 30, 2007
    Nebraska
    I just got my new TiVo HD on Saturday, and soon after found that I couldn't get guide data for the clear QAM channels. OTA is out of the question, as an indoor antenna would only pickup two stations, and I doubt my apartment complex will let me install an antenna on the roof. So, I broke down and called for a CableCard install from TWC - Lincoln, NE.

    The lady I talked with was very nice, yet clueless. I knew that I was in trouble when, after telling her that I needed them for my new TiVo, she asked what type of TV I had, as if they were to install into that. I tried to explain that I needed a CC to get the correct guide mapping for the digital local channels. She insisted that since the CableCards weren't two-way, that wouldn't work, but eventually gave into my demands and setup an install for this Friday. I asked about MCard/SCard availability, and she had no clue. Later, she called back and informed me that they would install two cards - assuming on my end SCards. Yuck.

    So, not wanting to pay the $3.75*2/month, I called back today to try my luck with a different CSR. Much to my surprise, she also new very little about CableCards, but offered to send an email to someone who would know about the MCard situation.

    Later, I receive an email from one of the Network Techs. Direct quote from the phone call follows: "Presently, since there are no devices that support MCards," (uh oh), " and since the MCard is a two-way device that is being finalized by Toshiba/Samsung/I Forget," (double uh oh), "we do not currently have these available. Blah blah blah." Great. Is somebody in management making this difficult on purpose? I suppose so.

    So, now I've got to call this guy back and explain to him the difference between the two types of cards, and that no, I don't have a magical two-way "TiVo Machine," as they so lovingly called it.

    Install is still on for this Friday, I hope all goes well!
     
  16. Oct 3, 2007 #2216 of 6277
    TiVoter123

    TiVoter123 New Member

    146
    0
    Jan 1, 2001
    Orange, CA
    I am in Orange County CA and just had TBSHD added today, which I cannot receive on my TiVo (cable box is fine). The same applies to ESPN2HD, which never worked. Can anyone verify that these are SDV channels? Is there a way to check (via cablebox or otherwise) if these are in fact SDV?
     
  17. Oct 4, 2007 #2217 of 6277
    artinsocal

    artinsocal New Member

    37
    0
    Sep 20, 2007
    I'm in O.C. also and I can get ESPN2HD on my Tivo S3. What channel is TBSHD on. I couldnt find that on my line up here in La Habra. If you meant TNTHD, I can get that too.
     
  18. Oct 4, 2007 #2218 of 6277
    TiVoter123

    TiVoter123 New Member

    146
    0
    Jan 1, 2001
    Orange, CA
    TBS-HD is on 417 here. ESPN2HD on 425.
     
  19. Oct 4, 2007 #2219 of 6277
    farlz

    farlz New Member

    9
    0
    May 5, 2007
    I have Time Warner Cable in New York City (Queens) and I am still getting YES HD on 708 instead of TBS HD on my S3. The HD cable box from Time Warner in my bedroom gets TBS HD on 708 fine. I called Tivo and they opened a ticket to fix their guide, but they said that doesn't effect the actual tuning of the channel, and that TWC probably needs to reauthorize my cablecards to get the new lineup. Of course when I called Time Warner they just want to send a tech out and I wanted to pull my hair out. I need to go to bed but they say a senior agent will call me tomorrow. All I know is they better straighten this out by 6:30 pm tomorrow - Go Yankees!

    edit: I woke up and miraculously 708 tuned TBS-HD (even though the guide still says YES-HD)
     
  20. Oct 4, 2007 #2220 of 6277
    artinsocal

    artinsocal New Member

    37
    0
    Sep 20, 2007
    I don't get anything on 417 but 425 comes in loud and clear
     

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