Im in Valley Ranch and have a similar problem. On or about the 10th both my cards lost 40+ digital cahnnels. Had a tech come out and they bumped the cards and all was well. A few days later they went out again. Fast forward ... 4 techs later and hours on the phone and they still arent working. I have got every promise in the book from TW and they never deliver. Never on time and the techs do not know anything about cablecards. The dispatch doesnt even know much. Finally today I get a call from someone that claims they are going to help .... hours later all she can say is they deleted a digital tier from my cards and she cant put it back...we'll send a tech out to fix the issue. RiGhT. I will sell my S3 and take a loss before I give TWC another dime of my money or a second of my time.